職責：

• 對交辦的任務負全部責任，確保準時完成。
• 協助規劃和執行銷售和行銷策略。
• 與客戶保持良好的關係並提供優質的客戶服務。
• 為業務發展做出市場研究和數據分析的貢獻。
• 支援團隊準備行銷材料和簡報。

要求：

• 鼓勵應屆畢業生申請。
• 良好的英語和馬來語書面和口語溝通能力。
• 在快節奏的環境中積極主動並渴望學習。
• 必須持有有效的駕駛執照。
• 精通 Microsoft Office（Word、Excel、PowerPoint）是一項額外優勢。
• 薪資將與經驗相稱。

好處：

• 有吸引力的佣金結構來獎勵績效。
• 每月額外支持津貼。
• 依法定要求的 EPF 和 SOCSO 供款。
• 透過持續的培訓和指導計劃提供職業發展機會。
• 友善和支持性的工作環境。

Responsibilities:

• Identify new sales leads and manage the existing portfolio of in-house accounts.

• Identify potential new customers to achieve or exceed revenue goals.

• Make cold calls as appropriate to ensure a robust pipeline of opportunities.

• Prepare and deliver appropriate presentations on products and services.

• Generate leads, set appointments, and present business proposals to potential customers through various communication channels (such as sales visits, emails, telephone calls, etc.).

• Organize customer visits and negotiate contracts and packages.

• Develop quotations and proposals for customers in a timely manner.

• Create regular reviews and reports with sales and financial data.

• Compile feedback from existing and prospective customers and share it with management.

• Update and record all business development and sales activities using CRM in a timely manner.

Skills required:

• Must have experience in Minimum 3-5 years Sales experience in Freight Forwarding/ Logistics;
• Highly motivated individual with a strong product knowledge in import/export ocean (NVOCC) and air, and selling experience of value-added service 3PL solution.
• Ability to effectively communicate verbally and in writing in Bahasa Malaysia and English is required, with proficiency in Chinese being an advantage.
• Knowledge of personal computers, including Microsoft Word and Excel software.
• Have experience in Intra Asia Tradelink
• Applicant must be eligible to work in Malaysia legally

Our benefits

• On job training
• 5-days work
• We offer a competitive remuneration package which includes allowance and attractive incentive for successful candidate.

Responsibilities:

• Maintain strong relationships with customers, fostering loyalty and long-term partnerships.
• Proficient knowledge and experience in managing imports and exports operations.
• Take the lead in engaging with managing strategic customer interfaces.
• Facilitate communication and collaboration with carrier contacts and monitoring on the performance of carriers.
• Develop, implement, and continuously enhance ocean import/export operational procedures.
• Map company process flows and continuously review to identify efficiency gains.
• Establish and manage relationships with origin counterparts and destination partners.
• Strategically grow a network, lead negotiation of rates and contracts with ocean carriers.
• Help resolve issues with steamship lines, ports and container freight stations, and carriers.
• Stay current with developments and changes in applicable laws, regulations and other government requirements.
• Oversee compliance with applicable regulations, other government requirements and filings, and company standards.

Skills required:

• The candidate should have at least a Diploma or Bachelor’s Degree, preferably in Business Management, Marketing, Supply Chain Management, and/or Logistics.
• A minimum of 5 years of experience in the Ocean freight forwarding industry, with at least 3-4 years in a managerial role, is required for this position.
• The candidate should possess an operational and commercial excellence mindset.
• Strong industry knowledge, understanding of market trends, and logistics requirements are essential.
• The candidate should be results-oriented and have the drive to grow an international freight forwarding business.
• Self-starting and hands-on problem-solving skills are required.
• Excellent communication skills are necessary, with the ability to interact effectively with individuals from diverse cultures.
• Applicant must be eligible to work in Malaysia legally

Our benefits

• On job training
• 5-days work
• We offer a competitive remuneration package which includes allowance and attractive incentive for successful candidate.

Job Description:

•  Lead a team of Quantity surveyors and ensure that all contractual issues are fully understood and complied with at existing / new projects.
• Responsible for the administration of sub-contract and main-contract including Variation Order (VO) and settlement of final accounts.
• Oversee Contract Documentation-drafting, evaluation, negotiation and execution for PRE and POST contract.
• Oversee and discharge Contracts Management duties such as tender preparation, preparation of costing and Pre-Contract administration.
• Provide guidance on contractual matters to project management team.
• Oversee the tendering process and follow up for quotations and liaising with relevant in-house department. Ensure that tender requirements are fully understood and the pricing as necessary.
• Work with the team to develop the response to invitation to tender / invitations for quotations.
• Participate in contract negotiation, minimise contract risk, and ensure contract quality in line with Company's policy.
• Handle on-going contract issues and change management, recommend changes and best practices.
• To submit monthly report for progress payment claims for all projects.
• To prepare budget for all successful tenders.

Requirements:

• Degree in Civil, Building Engineering or equivalent.
• Preferably with 8-10 years and above of relevant experience in providing advice, managing, and performing commercial contracting assignments.
• Strong legal / contract analytical skills with a good eye of details and sound knowledge of general cooperate and contract law.
• Able to work in a dynamic and fast-paced environment and to meet critical project deadlines.
• Able to work well both independently and collaboratively as part of a team.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Description:

•  Lead a team of Quantity surveyors and ensure that all contractual issues are fully understood and complied with at existing / new projects.
• Responsible for the administration of sub-contract and main-contract including Variation Order (VO) and settlement of final accounts.
• Oversee Contract Documentation-drafting, evaluation, negotiation and execution for PRE and POST contract.
• Oversee and discharge Contracts Management duties such as tender preparation, preparation of costing and Pre-Contract administration.
• Provide guidance on contractual matters to project management team.
• Oversee the tendering process and follow up for quotations and liaising with relevant in-house department. Ensure that tender requirements are fully understood and the pricing as necessary.
• Work with the team to develop the response to invitation to tender / invitations for quotations.
• Participate in contract negotiation, minimise contract risk, and ensure contract quality in line with Company's policy.
• Handle on-going contract issues and change management, recommend changes and best practices.
• To submit monthly report for progress payment claims for all projects.
• To prepare budget for all successful tenders.

Requirements:

• Degree in Civil, Building Engineering or equivalent.
• Preferably with 8-10 years and above of relevant experience in providing advice, managing, and performing commercial contracting assignments.
• Strong legal / contract analytical skills with a good eye of details and sound knowledge of general cooperate and contract law.
• Able to work in a dynamic and fast-paced environment and to meet critical project deadlines.
• Able to work well both independently and collaboratively as part of a team.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

要求：

• 至少擁有商業管理或機械工程領域的文憑/學位
• 沒有高等教育學歷但有相關領域工作經驗的人也將被考慮
• 能夠在最少的監督下獨立工作，積極的工作態度並能夠同時處理多項任務。
• 能夠出差出差
• 良好的人際交往能力以及良好的普通話、英語和馬來語口語和書面表達能力

職責：

• 有建材製造環境經驗將更具優勢。
• 監督日常營運、生產和員工管理，確保高效生產、品質控制、安全合規和客戶滿意度
• 薪資將與資格和工作經驗相匹配

以結果為導向的 IT 管理員和資料安全官負責管理組織的 IT 基礎架構並保護其資料資產。該角色包括監督 IT 部門、升級硬體和軟體、解決問題以及維護高效的網路和伺服器營運。他們確保 IT 基礎設施效能的最佳化，以提高整個公司的系統效率。此外，實施強大的資料安全措施，包括加密和存取控制、進行風險評估並解決漏洞以防止洩漏。該職位需要確保遵守 GDPR 或 HIPAA 等法規，對員工進行 IT 和網路安全最佳實踐培訓，並有效回應安全事件。這種雙重角色創造了一個安全、高效、有彈性的 IT 環境來支援組織目標。

具體職責：

• 監控和維護軟體和硬體的網路和庫存列表
• 監控和維護軟體和硬體的技術更新計劃
• 升級、安裝和配置新的硬體和軟體，以滿足公司目標。
• 實施安全協議和程序以防止潛在威脅。
• 基於最小權限原則建立使用者帳戶並維護存取控制
• 維護所有系統的資訊和網路安全衛生
• 執行診斷測試和調試程序以優化電腦系統。
• 記錄流程以及備份和歸檔資料。
• 開發資料檢索和復原程序。
• 設計和實施高效的最終用戶回饋和錯誤報告系統。
• 隨時了解 IT 管理的最新進展和最佳實務。
• 為新員工創建電子郵件和我們關心。
• 更新和維護 L&D 入口網站。
• 與提供者協調維護和系統問題（3CX、Unifi、EntryPass、WeCare 等）
• 隨時待命，應對辦公室內的任何系統維護或中斷，包括下班時間、週末和公共假期。
• 臨時任務

津貼和福利

• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

職責：

• 與招募經理合作，確定空缺職位的工作要求、資格和技能

• 制定並實施招募策略，利用招募委員會、社群媒體和網路等各種招募管道吸引合格的候選人

• 審查和篩選履歷和申請，以確定潛在的候選人以進行進一步評估。

• 進行電話篩選和麵試，以評估候選人的資格、技能和文化契合度。

• 視需要協調和參與小組訪談和其他評估方法

• 結合行為為基礎的面試技巧、技能評估和背景調查來評估候選人

• 在整個選拔過程中為招募經理提供指導和支持，包括提出建議和促進決策過程。

• 透過保持清晰的溝通、提供及時的回饋以及解決候選人的詢問，確保候選人獲得正面的體驗。

• 隨時了解產業趨勢、招募最佳實踐和法律要求，以提高人才招募流程的有效性。

• 與人力資源團隊合作，改善招募策略、雇主品牌和入職流程。

• 維護準確且最新的招募數據和報告

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求
• 醫療保險

Responsibilities:

• Collaborate with hiring manager to define job requirements, qualifications and skills for open positions

• Develop and implement recruitment strategies to attract qualified candidates, utilizing various sourcing channels such as job boards, social media and networking

• Review and screen resume and applications to identify potential candidates for further evaluation.

• Conduct phone screens and interview to assess candidate’s qualifications, skills and cultural fit.

• Coordinate and participate in panel interviews and other assessment method, as needed

• Evaluate candidates using a combination of behavioral-based interviewing techniques, skills assessments, and reference checks

• Provide guidelines and support to hiring managers throughout the selection process, including making recommendations and facilitating the decision-making process.

• Ensure a positive candidate experience by maintaining clear communication, providing timely feedback, and addressing candidates’ inquiries.

• Stay updated on industry trends, recruitment best practice, and legal requirements to enhance the effectiveness of talent acquisition processes.

• Collaborate with the HR team to improve recruitment strategies, employer branding, and onboarding processes.

• Maintain accurate and up-to-date recruitment data and reports

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Medical insurance

Job Overview:

We are looking for a highly motivated AI Engineer to join our team. As an AI Engineer you will design, develop, and deploy machine learning models and AI systems that will be used to power our innovative products and services. You will work on cutting-edge projects with a cross-functional team, contributing to both research and production-grade AI systems.

Key Responsibilities:

• Design, develop, and implement machine learning algorithms and models to solve complex problems.
• Collaborate with data scientists, software engineers, and product teams to build scalable AI solutions.
• Build and optimize data pipelines and workflows to support AI model training and inference.
• Conduct experiments, model evaluations, and fine-tuning to ensure the best performance of AI systems.
• Develop and deploy AI models to production environments, ensuring they are scalable and efficient.
• Write clean, maintainable, and well-documented code for AI systems and tools.
• Monitor and troubleshoot AI model performance in production, providing improvements and updates.
• Stay up to date with the latest advancements in AI/ML research and technologies, and apply them to real-world problems.
• Contribute to open-source AI tools and frameworks when applicable.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, or a related field.
• Strong proficiency in programming languages such as Python, C++, or Java.
• Hands-on experience with machine learning frameworks and libraries such as TensorFlow, PyTorch, Keras, or Scikit-learn.
• Experience with cloud platforms like AWS, Google Cloud, or Azure for deploying AI models.
• Strong understanding of machine learning algorithms (e.g., supervised/unsupervised learning, reinforcement learning, deep learning).
• Familiarity with natural language processing (NLP), computer vision, or other AI domains is a plus.
• Experience in deploying machine learning models in production environments using tools like Docker and CI/CD pipelines.
• Strong analytical and problem-solving skills with the ability to handle complex data.
• Excellent collaboration and communication skills, with the ability to work in a cross-functional team environment.

Nice-to-Haves:

• Experience with big data tools such as Apache Spark or Hadoop.
• Familiarity with reinforcement learning or deep reinforcement learning.
• Knowledge of data engineering and big data architectures.
• Experience in research or contributing to academic papers in AI/ML.

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities

Job Description:

•  Lead a team of Quantity surveyors and ensure that all contractual issues are fully understood and complied with at existing / new projects.
• Responsible for the administration of sub-contract and main-contract including Variation Order (VO) and settlement of final accounts.
• Oversee Contract Documentation-drafting, evaluation, negotiation and execution for PRE and POST contract.
• Oversee and discharge Contracts Management duties such as tender preparation, preparation of costing and Pre-Contract administration.
• Provide guidance on contractual matters to project management team.
• Oversee the tendering process and follow up for quotations and liaising with relevant in-house department. Ensure that tender requirements are fully understood and the pricing as necessary.
• Work with the team to develop the response to invitation to tender / invitations for quotations.
• Participate in contract negotiation, minimise contract risk, and ensure contract quality in line with Company's policy.
• Handle on-going contract issues and change management, recommend changes and best practices.
• To submit monthly report for progress payment claims for all projects.
• To prepare budget for all successful tenders.

Requirements:

• Degree in Civil, Building Engineering or equivalent.
• Preferably with 8-10 years and above of relevant experience in providing advice, managing, and performing commercial contracting assignments.
• Strong legal / contract analytical skills with a good eye of details and sound knowledge of general cooperate and contract law.
• Able to work in a dynamic and fast-paced environment and to meet critical project deadlines.
• Able to work well both independently and collaboratively as part of a team.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位描述：

• 領導工料測量師團隊，確保現有/新專案中的所有合約問題得到充分理解和遵守。
• 負責分包合約和主合約的管理，包括變更單（VO）和決算結算。
• 監督合約文件－事前和事後合約的起草、評估、談判和執行。
• 監督和履行合約管理職責，例如投標準備、成本核算準備和合約前管理。
• 向專案管理團隊提供合約事宜的指導。
• 監督招標過程並跟進報價並與相關內部部門聯絡。確保充分理解招標要求並進行必要的定價。
• 與團隊合作制定招標/報價邀請的答案。
• 參與合約談判，最大限度降低合約風險，確保合約品質符合公司政策。
• 處理持續的合約問題和變更管理，提出變更和最佳實踐建議。
• 提交所有專案進度付款索賠的月度報告。
• 為所有成功的投標準備預算。

要求：

• 土木、建築工程或同等學歷。
• 最好具有 8-10 年及以上提供建議、管理和執行商業承包任務的相關經驗。
• 強大的法律/合約分析能力，對細節有敏銳的洞察力，對一般合作法和合約法有豐富的了解。
• 能夠在動態和快節奏的環境中工作，並在關鍵的專案期限內完成任務。
• 能夠很好地獨立工作和作為團隊的一部分協作。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

• Process accounts and incoming payments in compliance with financial policies and procedures.
• Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivable data.
• Verify discrepancies and resolve billing issues.
• Update account status records and collection efforts.
• Review and send out past due notices.
• Communicate with customers regarding billing discrepancies and questions.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities
• Paid training and development
• Yearly health screening

Support in the management of the contracted maintenance, cleaning, pest control, waste management, security, and landscaping service providers, through their site supervisors to ensure delivery of service according to the Service Level Agreement while effectively managing cost.

1. Supervise contractors / suppliers / vendors related to facilities management
2. Develop and maintain business relationship with contractors and vendors to facilitate ineffective and efficient mall operations.
3. Facilitate coordination for tenants’ fit out works.
4. Monitor procedures and records relating to the mall’s structure, mechanical and electrical maintenance.
5. Ensure all Health, Safety and Environmental statutory obligations and industry best practice procedures and systems are adhered to.
6. Ensure that overall structure and machinery is being effectively and efficiently maintained by third party contractors in accordance with the maintenance schedules and that all records are accurately maintained.
7. Assist in the emergency planning and business continuity plan, reviewing and updating as necessary to ensure optimum effectiveness.
8. Ensure that all accident and incident reporting, including insurance and statutory forms and procedures are correctly completed and adhered to.
9. Supporting the Manager in periodically reviewing the performance of contractors to ensure all standards are being met, reporting of any short comings and proposing further improvement measures.
10. Perform and execute any other duties assigned by your superior and/or Senior Management that may be deemed appropriate to this role

• Diploma or Bachelor’s Degree in mechanical and/or Electrical Engineering
• Candidates with shopping mall experience are preferred

• More than 2 years’ experience in mall operations.
• Good knowledge in: -
  1. HVAC knowledge (Air-conditioning system and Exhaust)
  2. Fire Alarm System
  3. Plumbing System
  4. LPG System

• Have previously worked in similar capacity at shopping malls

• Pro-active
• Good communication and interpersonal skills
• Good listening skills
• Good organizational skills
• Professional outlook
• Self-motivated and enthusiastic
• Ability to work under pressure and meet targets / deadlines
• Good analytical ability
• Good problem-solving skills / ability

Perks & Benefits

• Allowance (transportation, etc.)
• Medical insurance
• Personal development opportunities
• Paid training and development
• Yearly medical claim (family coverage)

職責：

• 培訓、監督並安排直播主播到可用的時間段進行直播或根據需要重新安排。
• 與直播主持人密切合作，透過工作/輪班的任何時間範圍內的洞察和分析來追蹤、監控和了解直播表現。
• 實施標準化指南和程序來追蹤和監控遵守情況和績效。
• 與直播主分享如何創意地進行直播/影片以吸引觀眾。
• 了解市場上的護膚和美容產品趨勢。
• 上級指派的任何臨時任務

資格：

• 至少一年相關經驗，有電商/TikTok/Shopee直播營運工作經驗者優先
• 擁有任何領域的最低教育程度文憑
• 良好的英語和馬來語能力
• 良好的人際溝通與溝通能力
• 對護膚美容產品有良好的了解與興趣
• 能夠在最少的監督下工作
• 願意輪班工作（上午 8 點 - 下午 5 點/下午 1 點 - 晚上 10 點/下午 5 點 - 凌晨 2 點）

津貼和福利

• 津貼（餐費、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險

Responsibilities:

• Train, supervise, and schedule Live Streaming Host to their available time slot to go live or reschedule as and when needed.
• Work closely with Live Streaming Host on tracking, monitoring, and understanding live streaming performance through insights and analytics at any timeframe of work/shift.
• Implement standardized guidelines & procedures that will track and monitor adherence and performance.
• Share ideas with the Live Streaming Host on doing live streaming/videos creatively to attract the audience.
• Have an understanding of skincare and beauty products trend in the market.
• Any ad-hoc assignments assigned by superior

Qualifications:

• Minimum one year with relevant experience, having E-Commerce / TikTok / Shopee live stream operation working experience would be a plus point
• Possess minimum education level Diploma in any field
• Good command of English and Bahasa Malaysia
• Good interpersonal and communication skills
• Have good knowledge and interest in skincare and beauty products
• Able to work with minimum supervision
• Willing to work on a rotational shift basis (8am - 5pm / 1pm - 10pm / 5pm - 2am)

Perks & Benefits

• Allowance (meals, transportation, etc.)
• Flexible working hours
• Casual dress code
• Medical insurance

Requirement:

• Possess at least Diploma / Degree in Business Management or Mechanical Engineering field
• Those without tertiary qualification but with working experience in related field will also be considered
• Be able to work independently with minimum supervision, positive work attitude and able to multi-tasking.
• Able to travel outstation 
• Good interpersonal skill & good command of spoken & written Mandarin, English & Malay

Responsibilities:

• Experience in building materials manufacturing environment will be added advantage.
• Oversees daily operations, production, and staff management, ensuring efficient production, quality control, safety compliance and customer satisfaction
• Salary will commensurate with qualification & working experience

職責：

1.直播帳號管理：

• 監督直播帳戶的日常運作。
• 安排直播會話並確保及時執行。
• 與直播主協調規劃和準備內容。
• 監控直播的品質以及是否符合公司標準。

2. 收入和績效責任：

• 追蹤和分析直播的關鍵績效指標 (KPI)。
• 制定並實施策略以增加收視率和參與度。
• 優化內容和促銷活動以推動收入成長。
• 進行績效審查並為管理層產生報告。

3、營運支援：

• 協助營運經理規劃和協調直播活動。
• 與行銷、銷售和產品團隊合作，使直播活動與整體業務目標保持一致。
• 確保直播設備和軟體的正確設定和功能。

4. 培訓與發展：

• 提供持續的回饋和指導以提高績效。

5. 行政任務：

• 維護直播時間表和績效指標的準確記錄
• 處理特殊活動或促銷活動的後勤和協調。
• 確保遵守與直播相關的法律和監管要求。

資格：

• 行銷、大眾傳播或相關領域的文憑或學士學位。
• 在電子商務營運、直播或數位行銷方面擁有豐富的經驗。
• 強大的分析能力，能夠解釋數據並做出明智的決策。
• 出色的組織能力和多任務處理能力。
• 有效的溝通和人際交往能力。
• 熟練直播軟體和工具。
• 精通中文將成為與中國利害關係人打交道的優勢。
• 能夠在快節奏的環境中工作並在緊迫的期限內完成任務。

首選技能：

• 擁有管理電子商務平台和工具的經驗。
• 了解社群媒體趨勢和最佳實踐。
• 創造性思考和解決問題的能力。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 醫療保險

Responsibilities:

1. Live Streaming Account Management:

• Oversee the day-to-day operations of live streaming accounts.
• Schedule live streaming sessions and ensure timely execution.
• Coordinate with live streaming hosts to plan and prepare content.
• Monitor live streaming for quality and compliance with company standards.

2. Revenue and Performance Responsibility:

• Track and analyze key performance indicators (KPIs) for live streaming.
• Develop and implement strategies to increase viewership and engagement.
• Optimize content and promotional activities to drive revenue growth.
• Conduct performance reviews and generate reports for management.

3. Operational Support:

• Assist the Operations Manager in planning and coordinating live streamingcampaigns.
• Collaborate with marketing, sales, and product teams to align live streaming activities with overall business goals.
• Ensure proper setup and functionality of live streaming equipment and software.

4. Training and Development:

• Provide ongoing feedback and coaching to improve performance.

5. Administrative Tasks:

• Maintain accurate records of live streaming schedules and performance metrics
• Handle logistics and coordination for special events or promotions.
• Ensure compliance with legal and regulatory requirements related to live streaming.

Qualifications:

• Diploma or Bachelor degree in Marketing, Mass Communications, or related field.
• Proven experience in eCommerce operations, live streaming, or digital marketing.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Excellent organizational and multitasking abilities.
• Effective communication and interpersonal skills.
• Proficiency in live streaming software and tools.
• Proficiency in Chinese language will be an advantage point in order to deal with stakeholders from China.
• Ability to work in a fast-paced environment and meet tight deadlines.

Preferred Skills:

• Experience in managing eCommerce platforms and tools.
• Knowledge of social media trends and best practices.
• Creative thinking and problem-solving skills.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Medical insurance

Qualifications & Experience:

- Fresh Graduate are welcome

- Minimum Degree/Diploma Qualification

- Experience: 0-2 years in IT field

- Chinese Candidates Preferred

- Own Transportation

Tasks & Responsibilities:

Customer Support

- Provide first-line support to customers via phone, email, or chat.

- Diagnose and resolve technical issues related to POS &Accounting systems, including hardware, software, and network connectivity problems.

- Escalate unresolved issues to higher-level support or specialized teams as necessary.

Technical Assistance

- Assist in the installation and setup of POS & Accounting systems at customer locations.

- Configure POS & Accounting software according to client requirements, ensuring compatibility with existing systems and hardware.

- Provide training to end-users on the proper use and maintenance of the POS & Accounting system.

Maintenance and Updates

- Perform regular system maintenance and updates to ensure optimal performance and security.

- Monitor system performance and proactively address potential issues.

- Manage software updates and patches, ensuring minimal disruption to business operations.

Documentation and Reporting

- Maintain detailed records of support requests, solutions provided, and other customer interactions.

- Create and update user manuals, FAQ documents, and technical support documentation.

- Generate reports on common issues, system performance, and customer feedback to inform improvements.

Team Collaboration

- Coordination with Senior Staff : Work closely with senior technical support specialists and other team members to resolve complex issues and improve support processes.

- Feedback and Suggestions: Provide feedback and suggestions to improve software features and customer support services based on customer interactions and issues encountered.

Learning and Development

- Continuous Learning: Stay updated with the latest software features, updates, and industry trends to provide knowledgeable support to customers.

- Training Participation: Participate in internal training sessions to enhance your technical skills and product knowledge.

Compliance and Security

- Data Security: Ensure that customer data is handled securely and in compliance with company policies and relevant regulations.

- Policy Adherence: Follow company policies and procedures in all customer interactions and technical support activities.

Perks & Benefits:

- Commission and bonus

- Allowance (travel stipends, transportation, etc.)

- Medical Claim

- Regular team activities

- Company trips

- Pantry Snacks

- Gaming Zone (PS5/Nintendo Switch) (Melaka Area)

資格和經驗：

- 歡迎應屆畢業生

- 最低學位/文憑資格

- 經驗：0-2年IT領域經驗

- 中國候選人優先

- 自有交通

任務和職責：

客戶支援

- 透過電話、電子郵件或聊天為客戶提供一線支援。

- 診斷並解決與 POS 和會計系統相關的技術問題，包括硬體、軟體和網路連接問題。

- 必要時將未解決的問題上報給更高階的支援或專業團隊。

技術援助

- 協助在客戶地點安裝和設定 POS 和會計系統。

- 根據客戶要求配置POS和會計軟體，確保與現有系統和硬體的兼容性。

- 提供最終使用者有關正確使用和維護 POS 和會計系統的培訓。

維護和更新

- 定期進行系統維護和更新，以確保最佳效能和安全性。

- 監控系統效能並主動解決潛在問題。

- 管理軟體更新和補丁，確保對業務運營的干擾最小化。

文件和報告

- 維護支援請求、提供的解決方案以及其他客戶互動的詳細記錄。

- 建立和更新使用者手冊、常見問題文件和技術支援文件。

- 產生有關常見問題、系統效能和客戶回饋的報告，以提供改進資訊。

團隊協作

- 與高階員工協調：與高階技術支援專家和其他團隊成員密切合作，解決複雜問題並改善支援流程。

- 回饋和建議：根據客戶互動和遇到的問題提供回饋和建議，以改善軟體功能和客戶支援服務。

學習與發展

- 持續學習：隨時了解最新的軟體功能、更新和行業趨勢，為客戶提供知識淵博的支援。

- 參加培訓：參加內部培訓課程，以提高您的技術技能和產品知識。

合規性和安全性

- 資料安全：確保客戶資料安全處理並符合公司政策和相關法規。

- 政策遵守：在所有客戶互動和技術支援活動中遵循公司政策和程序。

津貼和福利：

- 佣金和獎金

- 津貼（旅費、交通費等）

- 醫療索賠

- 定期的團隊活動

- 公司旅行

- 食品儲藏室零食

- 遊戲區 (PS5/Nintendo Switch) (馬六甲地區)

A Sales & Marketing Executive is responsible for driving the sales and marketing efforts of a company or organization. They play a crucial role in promoting and selling products or services, as well as developing and implementing effective marketing strategies. Here are some common roles and responsibilities of a Sales & Marketing Executive:

Qualifications & Experience:

- Fresh Graduate are welcome

- Minimum Degree/Diploma Qualification

- Experience: 0-2 years in related field

- Chinese Candidates Preferred

- Own Transportation

Sales Strategy and Planning:

- Developing sales strategies and plans to achieve the company's sales targets and objectives. This involves analyzing market trends, identifying potential customers, and determining the best approaches to reach them.

- Lead Generation: Generating leads through various channels such as cold calling, email marketing, social media outreach, and attending industry events. This includes identifying and qualifying potential customers and establishing initial contact.

- Client Relationship Management: Building and maintaining strong relationships with clients and customers. This involves understanding their needs, addressing any concerns or issues, and providing excellent customer service to ensure customer satisfaction and retention.

- Product Promotion and Branding: Developing and executing marketing campaigns to promote the company's products or services. This includes creating marketing materials, coordinating advertising efforts, and utilizing digital marketing channels to increase brand awareness and attract customers.

- Market Research and Analysis: Conducting market research to identify customer needs, preferences, and trends. This information is used to refine marketing strategies, develop new products or services, and stay ahead of competitors.

- Sales Presentations and Negotiations: Delivering effective sales presentations to prospective clients, showcasing the benefits and value of the products or services. Negotiating and closing sales deals with clients while ensuring mutually beneficial outcomes.

- Sales Performance Tracking and Reporting: Monitoring sales performance against targets and providing regular reports to management. Analyzing sales data, identifying areas of improvement, and implementing corrective actions to enhance sales productivity.

- Collaboration and Coordination: Collaborating with cross-functional teams such as product development, customer support, and marketing to align sales strategies and ensure smooth operations. Coordinating with internal stakeholders to ensure timely delivery of products or services and resolve any customer issues.

- Market and Competitor Analysis: Keeping up-to-date with industry trends, market conditions, and competitor activities. Identifying opportunities and potential threats, and adjusting sales and marketing strategies accordingly.

- Continuous Learning and Development: Staying updated with the latest sales and marketing techniques, tools, and industry best practices. Participating in professional development activities, attending workshops or training sessions, and networking with industry professionals to enhance skills and knowledge.

These responsibilities may vary depending on the company's size, industry, and specific job requirements. A Sales & Marketing Executive needs to be proactive, results-oriented, possess excellent communication and interpersonal skills, and have a deep understanding of the company's products or services and its target market.

Perks & Benefits:

- Commission and bonus

- Allowance (travel stipends, transportation, etc.)

- Medical Claim

- Regular team activities

- Company trips

- Pantry Snacks

- Gaming Zone (PS5/Nintendo Switch) (Melaka Area)

Description: 

Site Supervisor 

• Monitor & supervise the progress of the project
• Supervise workers to ensure compliance with construction safety regulation 
• Responsible and hardworking
• Fresh graduate
• No experience required, as long as you are willing to learn, self-motivated and responsible
• Own transportation

Perks & Benefits

• Medical Allowance
• Personal Leave

Description: 

Site Supervisor 

• Monitor & supervise the progress of the project
• Supervise workers to ensure compliance with construction safety regulation 
• Responsible and hardworking
• Fresh graduate
• No experience required, as long as you are willing to learn, self-motivated and responsible
• Own transportation

Perks & Benefits

• Medical Allowance
• Personal Leave

• Required OSHA certified candidates
• Monitor & evaluate safety matters on site
• Deals with authority stuff that's related to safety
• Give safety instructions to workers that working on site

Perks & Benefits

• Commission and bonus
• Company trips
• Personal leave