Total 149 maintenance engineer service job vacancies in Malaysia

職責：

• 透過評估銷售潛力並積極跟進客戶的要求來開發新客戶並管理現有客戶群
• 識別客戶需求並提供技術解決方案、培訓和應用支援
• 規劃、預測和實現銷售目標

要求：

• 電機/電子工程學位/文憑，最好具有 1 年相關行業經驗。
• 最好具有電子測試和測量或電氣/電子設備相關領域的技術背景。
• 精通電腦硬體和軟體
• 能夠快速學習並吸收新技術
• 充滿活力、獨立並且能夠適應多任務環境
• 擁有自己的交通工具並需要在馬來西亞境內旅行
• 鼓勵應屆畢業生申請

套餐包括：

• 有吸引力的薪水取決於資格和經驗
• 交通及汽油津貼
• 激勵方案
• 手機津貼

職責：

• 支援銷售主管向潛在客戶群銷售解決方案。
• 成功地將客戶的痛點/要求與建議的解決方案相匹配。
• 創建並提供強大的演示和演示，清楚地傳達價值主張的獨特性。
• 有效地將客戶需求傳達給研發團隊，以實現未來產品的改進。
• 收集並記錄競爭情報。

要求：

• 擁有 1-2 年工程領域銷售工程師/主管的豐富工作經驗
• 擁有銷售複雜企業解決方案的良好記錄。
• 能夠以易於理解的方式創造性地解釋和呈現複雜的概念。
• 強大的技術背景是附加價值
• 紮實的書面和口頭溝通能力。
• 優秀的表達能力和創造力。
• 願意出差。
• 至少擁有工商管理學士學位或同等學歷，最好有算術基礎。
• 懂中文（普通話）是一個優勢，因為它將有助於與客戶溝通和理解文件

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

工作職責：

• CNC 模具工程師負責設計、開發和優化 CNC 模具和加工工藝，以確保高效生產。主要職責包括選擇和管理切削刀具、數控工具機編程、分析加工操作以及與生產團隊合作以提高品質、降低成本和提高生產率。理想的候選人在 CNC 操作、模具設計和 CAD/CAM 軟體方面擁有深厚的技術專長，以及出色的問題解決和溝通能力。
• EDM（放電加工）工程師負責設定、編程和操作 EDM 機器，以根據設計規格生產精密零件。該角色包括選擇合適的電極、優化加工參數、解決問題以及確保產品品質。理想的候選人將對 EDM 技術有深入的了解，具有 CNC 程式設計經驗，並能夠與設計和生產團隊協作以滿足專案期限和品質標準。
• 線切割工程師專門負責線切割機的操作和編程，以生產高精度的零件。職責包括解釋技術圖、設定線切割機床、優化切割參數以及維護設備以確保高效生產。理想的候選人擁有線切割操作方面的專業知識、強大的技術技能，並致力於在滿足生產計劃的同時提供高品質的工作。

工作經驗要求：

• 5年以上相關經驗或相關培訓
• 有塑膠產品結構或模具設計經驗

教育背景要求：

• 高中、文憑或同等學歷優先

語言要求：

• 國語、英語和馬來語。

好處：

• 年假、病假、產假、陪產假、喪假。
• 膳食津貼、電話津貼、出勤津貼、醫療報銷。
• 生日禮物，節日慶典儀式。
• 專業職涯發展（培訓計畫、研討會、提陞技能的會議）。
• 根據公司政策提出加班索賠。

• Support and assist manager with monitor overall account payable process & activities related.
• Ensure compliance with applicable accounting standards and internal controls over account payable procedure -liaise with auditors and other parties when required. 
• Ensure accuracy of invoices details input into accounting system. 
• Ensure invoices & payment perform on timely basis. 
• Assist superior with other tasks when assigned. 
• Solve any issue/error when occur, perform investigation/analyst for improvement or prevention. 

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

Job Responsibilities:

• Providing support on end user equipment (I.e : desktop, laptop, mobile devices, conference devices, printers and etc)
• Administering multiple collaboration tools and providing end-user support.
• Level 1 support on server and network infrastructure
• Level 1 support experience for network equipment and telecommunication equipment
• Vendor communication with internet and telecommunication service providers for service escalation
• Vendor communication in IT requirements and IT procurement documents preparation and processing

Perks & Benefits

• Employee equity
• Personal leave
• Open culture

• Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedbacks are attended promptly in a professional manner.

• Handle inbound customers' inquiries & requests via voice & alternate channels (eg. Whatsapp, chat, email & SMS) regarding Products e.g billing inquiries, technical inquiries and general inquiries.

• To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system.

• Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information.

• Any other tasks as assigned by Supervisor.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Personal development opportunities
• Remote work flexibility

Job Responsibilities:

• Design, develop, and maintain data pipelines to collect data from SAP ECC, SAP S4 Hana, and SAP.
• Work with data architects and stakeholders to create efficient data integration solutions.
• Ensure data quality by applying strong data validation and testing processes.
• Improve data storage and retrieval using Azure Data Lake Storage and Synapse.
• Create and maintain ETL processes using Azure Data Factory and Databricks.
• Monitor and fix issues in data pipelines for smooth data flow.
• Collaborate with analytics and business intelligence teams to understand data needs and provide solutions.

Perks & Benefits

• Employee equity
• Personal leave
• Open culture

工作職責：

• 提供對最終用戶設備的支援（即：桌上型電腦、筆記型電腦、行動裝置、會議設備、印表機等）
• 管理多種協作工具並提供最終用戶支援。
• 伺服器和網路基礎設施的 1 級支持
• 網路設備及電信設備一級支援經驗
• 供應商與互聯網和電信服務供應商溝通以升級服務
• 供應商在 IT 需求和 IT 採購文件準備和處理方面的溝通

津貼和福利

• 員工股權
• 事假
• 開放文化

• 負責確保客戶滿意地提供服務訊息，並以專業的方式及時處理查詢、投訴和回饋。

• 透過語音和其他管道（例如Whatsapp、聊天、電子郵件和簡訊）處理入境客戶有關產品的查詢和請求，例如帳單查詢、技術查詢和一般查詢。

• 從客戶收集所有必要的資訊以滿足他們的要求並準確地輸入適當的系統。

• 負責以禮貌和及時的服務確保客戶滿意，並為客戶提供準確的資訊。

• 主管指派的任何其他任務。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 個人發展機會
• 遠距工作彈性

工作職責：

• 設計、開發和維護資料管道以從 SAP ECC、SAP S4 Hana 和 SAP 收集資料。
• 與資料架構師和利害關係人合作創建高效的資料整合解決方案。
• 透過應用強大的數據驗證和測試流程來確保數據品質。
• 使用 Azure Data Lake Storage 和 Synapse 改進資料儲存和檢索。
• 使用 Azure 資料工廠和 Databricks 建立和維護 ETL 流程。
• 監控並修復資料管道中的問題，以實現平穩的資料流。
• 與分析和商業智慧團隊合作，了解數據需求並提供解決方案。

津貼和福利

• 員工股權
• 事假
• 開放文化

Responsibilities:

• Develop and implement maintenance procedures and processes to ensure optimal plant performance.

• Perform regular inspections and maintenance on plant equipment and machinery.

• Troubleshoot and repair equipment malfunctions to minimize downtime.

• Coordinate with cross-functional teams to schedule and prioritize maintenance tasks.

• Maintain accurate and up-to-date records of maintenance activities.
• Carry out preparation for equipment maintenance and to ensure daily maintenance work carry out smoothly.
• Supervise and guide the technician and contractors to carry out the good quality of maintenance services.
• To investigate and report the actual causes of any delay.
• To check the acceptance of project documents, vendor documents, method statement, working drawing and others are compliance with the requirement.
• To check the revised drawing, construction plan and other documents involved submitted by contractors are proper & practical.

• Degree in Mechanical Engineering or any related field.
• Preferably at least 5 years experience in plant maintenance.
• Good writing and oral skills in English and Bahasa Malaysia.
• Knowledge of Machine facilities (Statics / Rotating Equipment) or Instrument.
• Basic computer skills (MS Office, Windows)
• Strong knowledge of mechanical and electrical systems.
• Ability to read and interpret technical manuals and schematics.
• Excellent problem-solving and troubleshooting skills.
• Good communication and teamwork skills.

Job Responsibilities:

• Operate and maintain all equipment and do PPM as per monthly schedule.

• All decoration or beautification for any event.

• Rectification and Repair of breakdown of Services and Equipment.

• Upgrade and improve maintenance efficiency and cost effectiveness.

• Assist in the Marketing Events set-up, on-going and dismantling of sound system, lightings etc

• Monitoring and assist the activities of monthly service contractor.

• Liaise with related authorities for any malfunction of equipment with regards to the safety of building occupants.

• Part of the ERT (Emergency Respond Team) committee.

• Preparation and submission of monthly reports.

• Routine maintenance & servicing activities including but not limited to monthly service for Cooling tower, AHU & FCU & Split Unit.

• Any adhoc activities as per request.

Job Requirements:

• Candidate must possess at least 2-3 year(s) of working experience in shopping mall building is required for this position.

• Applicants must be willing to work at M3 Mall, Jalan Madrasah, Taman Melati, Kuala Lumpur.

• Preferably Junior Officer specializing in Building Operations and maintenance and knowledge on Air conditioning system (Chiller, Cooling Tower, AHU, FCU & Split Unit) is an advantage.

• Strong technical knowledge and hands-on to resolve problems.

• Responsible and able to work independently.

• Ability to work in shifts and extended hours.

• Full-Time position(s) available.

1.  Responsible for assisting in all issues pertaining to electrical and mechanical maintenance at all times, act as a point of contact during after working hours as and when an emergency arises.
2. Responsible for the management of genset to be readily in place at the event of a TNB power supply interruption in order to ensure operations are not disrupted at the farm.
3. Perform preventive and predictive maintenance works as per schedule, using appropriate equipment.
4.  Regularly monitor electrical and mechanical services and maintain all facilities, equipment and machines at the broiler farm.
5.  Assist in updating relevant documents on the completed preventive maintenance in a timely and accurate manner.
6. Adopt a 5S compliance culture and as well as safety and health regulations as directed by the management.
7. To perform any other tasks and assignments as directed by the management from time to time.

• To support Customer Service Engineer on monitoring and analyzing daily PV system performance through different remote monitoring platform.
• To support Customer Service Engineer on monthly performance report preparation and validation of data.
• To perform daily monitoring and identifying any solar PV system’s fault.
• To support Field Service Engineer on preparing detail analysis of PV system performance.
• To support Operations & Maintenance Team and Sales Team on documentations, internal system update and any ad hoc task.

• A valid and active student undergoing Bachelor Degree or Diploma of Electrical Engineering or equivalent Science background (preferable Electrical Engineering or Renewable Energy related).
• Eager to learn and work in the field.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office.
• Possess own transport
• Able to travel and work at various sites on daily basis.
• Able to work under pressure

• Carry out repair and maintenance of equipment to ensure productions are not interrupted and continuous improvements effort are in place for quality products.
• Assist in monitoring and daily maintenance works to reduce machinery downtime.
• Preparing roller changes for flour processing to improve flour extraction rates.
• Observe and follow all Operating Procedures and ensure safety practices are adhered to at all production areas including work and repair shop. Ensure all workers and visitors wear PPE as and when required.
• Comply with the requirements of FSSC 22000; support and participate in FSSC 22000 activities.
• To perform any other tasks and assignments as directed by management from time to time.

• To support Customer Service Engineer on monitoring and analyzing daily PV system performance through different remote monitoring platform.
• To support Customer Service Engineer on monthly performance report preparation and validation of data.
• To perform daily monitoring and identifying any solar PV system’s fault.
• To support Field Service Engineer on preparing detail analysis of PV system performance.
• To support Operations & Maintenance Team and Sales Team on documentations, internal system update and any ad hoc task.

• A valid and active student undergoing Bachelor Degree or Diploma of Electrical Engineering or equivalent Science background (preferable Electrical Engineering or Renewable Energy related).
• Eager to learn and work in the field.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office.
• Possess own transport
• Able to travel and work at various sites on daily basis.
• Able to work under pressure

Backend Equipment Technician perform electrical or mechanical troubleshooting to determine problems in non-functioning equipment used in Backend Process.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides Manufacturing and Equipment support needs in a rapidly changing development and high volume manufacturing environment.
• Dismantles, adjusts, repairs, and assembles equipment according to schematics, repair manuals, or specifications.
• Performs  preventive maintenance, repairs, and troubleshooting diagnosis on production equipment.
• Resolves non-standard problems, works with minimal supervision, and can adjust to rapidly changing priorities.
• Must be a self-starter capable of managing own activities as well as supporting team activities.
• Works with Engineering to support new equipment installations and improvement initiatives.

We are looking for a dedicated and proactive Customer Service Officer to join our team. In this role, you will be the first point of contact for our customers, ensuring that all inquiries are addressed promptly and professionally. You will monitor and analyze the performance of solar PV systems and resolve any issues that arise, all while maintaining strong customer relationships. Your ability to engage with clients and collaborate with internal teams will be essential in delivering outstanding service.

Key Responsibilities:

• Address customer inquiries promptly and professionally to ensure exceptional service that meets or exceeds expectations.
• Monitor and analyze the performance of solar PV systems on a daily basis.
• Resolve product or service problems by understanding customer complaints, identifying the cause, and providing optimal solutions.
• Maintain existing customer relationships to ensure continued business with the company.
• Prepare quotations and follow up with customers for acceptance.
• Prepare monthly performance reports of solar systems for customers.
• Collaborate with clients and technical teams to resolve project-related issues.
• Share valuable client feedback to enhance the company's customer-centric strategy across all departments by implementing action plans.
• Work closely with various departments to support initiatives and improve processes.
• Build and maintain long-term business relationships with new and existing customers.
• Organize and update all departmental documentation and customer records to ensure accessibility and accuracy.
• Demonstrate flexibility and adaptability in responding to changing business needs and priorities.

• Minimum Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma in any field; Engineering background is an advantage.
• Proficiency in Bahasa Malaysia and English; Mandarin speaking is a plus, as interaction with Mandarin-speaking clients is required.
• Strong computer skills with good knowledge of Microsoft Office.
• Excellent communication skills with a customer and service-oriented attitude.
• Energetic and enthusiastic about interacting with people, with the ability to work effectively in a team.
• Self-motivated to learn, patient, and capable of handling multiple tasks independently.

Job Description

The Warehouse Service Administrator will be based at the branch office and oversee inventory management, order coordination and administrative processes to ensure efficient warehouse operations. This role ensures system accuracy, smooth order processing, and efficient coordination of inventory audits, internal audits, logistics, and warehouse activities.

Responsibilities:

1. Inventory Management & Stock Control

• Manage daily inbound and outbound stock movements with accuracy
• Conduct regular stock counts and reconcile discrepancies.
• Ensure proper stock placement and adherence to warehouse organization standards
• Maintain inventory records and update warehouse systems

2. Order Processing & Logistic

• Manage stock requests and returns (including used parts)
• Oversee order tracking and ensure timely completion
• Address order discrepancies promptly to minimize delays

3. Administrative & Compliance Tasks

• Prepare and submit monthly utility bills, ME claims (tools, mileage, tolls, subsidy) and operational receipts
• Maintain accurate logistics and service operation records
• Ensure compliance with internal policies and external audits

4. Forecasting & Reporting

• Perform inventory forecasting to meet operational demands.
• Generate weekly and monthly inventory performance reports.
• Conduct monthly stock audits to ensure system accuracy.

5. Cross-Team Coordination

• Act as a liaison between warehouse, branch and stakeholders
• Provide administrative support to branch leadership
• Assist in resolving operational issues efficiently and proactively

Job Requirement:

• Education: Diploma/Degree in Logistics, Supply Chain Management, or a related field.
• Experience: At least 1–3 years of experience in warehouse operations or inventory management.
• Familiarity with inventory management systems and Microsoft excel

Job Description

The Warehouse Service Administrator will be based at the branch office and oversee inventory management, order coordination and administrative processes to ensure efficient warehouse operations. This role ensures system accuracy, smooth order processing, and efficient coordination of inventory audits, internal audits, logistics, and warehouse activities.

Responsibilities:

1. Inventory Management & Stock Control

• Manage daily inbound and outbound stock movements with accuracy
• Conduct regular stock counts and reconcile discrepancies.
• Ensure proper stock placement and adherence to warehouse organization standards
• Maintain inventory records and update warehouse systems

2. Order Processing & Logistic

• Manage stock requests and returns (including used parts)
• Oversee order tracking and ensure timely completion
• Address order discrepancies promptly to minimize delays

3. Administrative & Compliance Tasks

• Prepare and submit monthly utility bills, ME claims (tools, mileage, tolls, subsidy) and operational receipts
• Maintain accurate logistics and service operation records
• Ensure compliance with internal policies and external audits

4. Forecasting & Reporting

• Perform inventory forecasting to meet operational demands.
• Generate weekly and monthly inventory performance reports.
• Conduct monthly stock audits to ensure system accuracy.

5. Cross-Team Coordination

• Act as a liaison between warehouse, branch and stakeholders
• Provide administrative support to branch leadership
• Assist in resolving operational issues efficiently and proactively

Job Requirement:

• Education: Diploma/Degree in Logistics, Supply Chain Management, or a related field.
• Experience: At least 1–3 years of experience in warehouse operations or inventory management.
• Familiarity with inventory management systems and Microsoft excel

Job Description

The Warehouse Service Administrator will be based at the branch office and oversee inventory management, order coordination and administrative processes to ensure efficient warehouse operations. This role ensures system accuracy, smooth order processing, and efficient coordination of inventory audits, internal audits, logistics, and warehouse activities.

Responsibilities:

1. Inventory Management & Stock Control

• Manage daily inbound and outbound stock movements with accuracy
• Conduct regular stock counts and reconcile discrepancies.
• Ensure proper stock placement and adherence to warehouse organization standards
• Maintain inventory records and update warehouse systems

2. Order Processing & Logistic

• Manage stock requests and returns (including used parts)
• Oversee order tracking and ensure timely completion
• Address order discrepancies promptly to minimize delays

3. Administrative & Compliance Tasks

• Prepare and submit monthly utility bills, ME claims (tools, mileage, tolls, subsidy) and operational receipts
• Maintain accurate logistics and service operation records
• Ensure compliance with internal policies and external audits

4. Forecasting & Reporting

• Perform inventory forecasting to meet operational demands.
• Generate weekly and monthly inventory performance reports.
• Conduct monthly stock audits to ensure system accuracy.

5. Cross-Team Coordination

• Act as a liaison between warehouse, branch and stakeholders
• Provide administrative support to branch leadership
• Assist in resolving operational issues efficiently and proactively

Job Requirement:

• Education: Diploma/Degree in Logistics, Supply Chain Management, or a related field.
• Experience: At least 1–3 years of experience in warehouse operations or inventory management.
• Familiarity with inventory management systems and Microsoft excel

Job Description

The Warehouse Service Administrator will be based at the branch office and oversee inventory management, order coordination and administrative processes to ensure efficient warehouse operations. This role ensures system accuracy, smooth order processing, and efficient coordination of inventory audits, internal audits, logistics, and warehouse activities.

Responsibilities:

1. Inventory Management & Stock Control

• Manage daily inbound and outbound stock movements with accuracy
• Conduct regular stock counts and reconcile discrepancies.
• Ensure proper stock placement and adherence to warehouse organization standards
• Maintain inventory records and update warehouse systems

2. Order Processing & Logistic

• Manage stock requests and returns (including used parts)
• Oversee order tracking and ensure timely completion
• Address order discrepancies promptly to minimize delays

3. Administrative & Compliance Tasks

• Prepare and submit monthly utility bills, ME claims (tools, mileage, tolls, subsidy) and operational receipts
• Maintain accurate logistics and service operation records
• Ensure compliance with internal policies and external audits

4. Forecasting & Reporting

• Perform inventory forecasting to meet operational demands.
• Generate weekly and monthly inventory performance reports.
• Conduct monthly stock audits to ensure system accuracy.

5. Cross-Team Coordination

• Act as a liaison between warehouse, branch and stakeholders
• Provide administrative support to branch leadership
• Assist in resolving operational issues efficiently and proactively

Job Requirement:

• Education: Diploma/Degree in Logistics, Supply Chain Management, or a related field.
• Experience: At least 1–3 years of experience in warehouse operations or inventory management.
• Familiarity with inventory management systems and Microsoft excel

Job Description

The Warehouse Service Administrator will be based at the branch office and oversee inventory management, order coordination and administrative processes to ensure efficient warehouse operations. This role ensures system accuracy, smooth order processing, and efficient coordination of inventory audits, internal audits, logistics, and warehouse activities.

Responsibilities:

1. Inventory Management & Stock Control

• Manage daily inbound and outbound stock movements with accuracy
• Conduct regular stock counts and reconcile discrepancies.
• Ensure proper stock placement and adherence to warehouse organization standards
• Maintain inventory records and update warehouse systems

2. Order Processing & Logistic

• Manage stock requests and returns (including used parts)
• Oversee order tracking and ensure timely completion
• Address order discrepancies promptly to minimize delays

3. Administrative & Compliance Tasks

• Prepare and submit monthly utility bills, ME claims (tools, mileage, tolls, subsidy) and operational receipts
• Maintain accurate logistics and service operation records
• Ensure compliance with internal policies and external audits

4. Forecasting & Reporting

• Perform inventory forecasting to meet operational demands.
• Generate weekly and monthly inventory performance reports.
• Conduct monthly stock audits to ensure system accuracy.

5. Cross-Team Coordination

• Act as a liaison between warehouse, branch and stakeholders
• Provide administrative support to branch leadership
• Assist in resolving operational issues efficiently and proactively

Job Requirement:

• Education: Diploma/Degree in Logistics, Supply Chain Management, or a related field.
• Experience: At least 1–3 years of experience in warehouse operations or inventory management.
• Familiarity with inventory management systems and Microsoft excel

Job description

The Warehouse Service Administrator will be based at the branch office and oversee inventory management, order coordination and administrative processes to ensure efficient warehouse operations. This role ensures system accuracy, smooth order processing, and efficient coordination of inventory audits, internal audits, logistics, and warehouse activities.

Responsibilities:

1. Inventory Management & Stock Control

• Manage daily inbound and outbound stock movements with accuracy
• Conduct regular stock counts and reconcile discrepancies.
• Ensure proper stock placement and adherence to warehouse organization standards
• Maintain inventory records and update warehouse systems

2. Order Processing & Logistic

• Manage stock requests and returns (including used parts)
• Oversee order tracking and ensure timely completion
• Address order discrepancies promptly to minimize delays

3. Administrative & Compliance Tasks

• Prepare and submit monthly utility bills, ME claims (tools, mileage, tolls, subsidy) and operational receipts
• Maintain accurate logistics and service operation records
• Ensure compliance with internal policies and external audits

4. Forecasting & Reporting

• Perform inventory forecasting to meet operational demands.
• Generate weekly and monthly inventory performance reports.
• Conduct monthly stock audits to ensure system accuracy.

5. Cross-Team Coordination

• Act as a liaison between warehouse, branch and stakeholders
• Provide administrative support to branch leadership
• Assist in resolving operational issues efficiently and proactively

Job Requirement:

• Education: Diploma/Degree in Logistics, Supply Chain Management, or a related field.
• Experience: At least 1–3 years of experience in warehouse operations or inventory management.
• Familiarity with inventory management systems and Microsoft excel

Summary

To attend to inbound calls - inquiries, problems, and complains from the customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary.

Job Description.

• Providing complete information about the product to the customer.
• Solving all product or service-related issues of the customers.
• Giving the right pitch to the potential customers, so they buy the product or availing the services.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly
• Providing the best possible solution to the queries of the customers

Job Requirements:

• Preferably with at least a Diploma or any equivalent certificate; and possibly considerably with at least a Sijil Pelajaran Malaysia (SPM) holder with relevant work experience in a Contact Centre environment or customer service experience.
• Ability to read, write, and converse fluently in English and Bahasa Malaysia.
• Able to work on rotational shifts including night shift (if and when required), weekends, and public holidays.
• Possess customer-focused customer service skills, with a desire to resolve each customer's issue.
• Strong interpersonal skills and ability to manage difficult customer situations.
• Possesses a good working attitude, self-motivation, good communication skills, teamwork, and ability to interact with various people at work.
• Punctual and disciplined.
• Basic computer skills in Windows environment and Microsoft Office applications including MS Outlook, Word, and Excel.

Working Conditions

• 24/7 shift scheduling (Must be open to flexible working shifts)
• Variable work schedule including work hours at night and weekends
• Overtime may be required
• For working location at Jalan Kolam Air Lama, Ampang, the candidate must possess their own transport

Remark

• Work Hours: 24/7 Shift working schedule (5 days weekly, 8 hours daily, 2 days off)
• Location: Jalan Kolam Air Lama, Ampang
• Malaysian Only
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