Total 819 Others/Any job vacancies

We are looking for someone who wants to invest in their long-term career and learn more about all low code no code technology. You should love challenges and working across different tools and technologies, with the ability to learn through independent research, assisted by mentors, buddies, and experts. You should prefer simple, sustainable solutions over complex ones, get excited about sharing your knowledge and derive satisfaction helping and enabling others.

Here are some of the skills and experience that will help you in this role:

• Designing and developing automated business solutions
• Integrating Open Source and vendor software to deliver automated solutions
• Strong Commitment to on-going learning and self-improvement
• Good understanding of Geneva, Investran and Mantra systems.
• Business process improvement and mapping skills (e.g. in MS Visio, DrawIO ) is highly beneficial
• Familiarity with ADO, JIRA or other task planning applications a plus

Role Responsibilities

• Responsible for understanding and analyzing the business issue and translating the issue into requirements and user stories
• Map the as-is process and to be process, explore, identify, and test new innovative solutions for process re-engineering/digitisation/automation
• Work with the team to design a solution, develop and implement various process improvement tools and techniques including Workflow, Robotic Process Automation (RPA), Optical Character Recognition (OCR), Natural Language Processing (NLP), Machine Learning (ML), Process Mining and Analytics Dashboard to meet end-to-end business requirements
• Responsible for design and developing solutions through an iterative process to meet business needs
• Ensure the completeness, effectiveness, and sustainability for the implementation of proposed appropriate solution
• Create and document test procedures and scenarios for user acceptance test
• Working with a dynamic team to refine and expand the automation based upon user feedback
• Support the team in the adoption and implementation of the solutions

You will be using some of the following automation tools and skills  in due course and you will get the chance to learn about the tools you do not know but familiarity with any of them would be an advantage.

• Automation solutions such as:
  • Reporting: advanced Excel/ MS Power BI/ Tableau
  • Workflows: Cloud deployed SharePoint with Nintex plug in, PowerAutomate
  • Chat Bot: Azure Virtual Agent
  • RPA: PowerAutomate Desktop, Automation Anywhere, Power Automate or others)
  • Data access: Postgres SQL, SQL Server, Oracle, Excel
  • NLP/ OCR technology solutions
  • Basic SQL skills
  • Some scripting skills
  • Basic python skills

• Develop supplier quality improvements based upon part evaluation, data analysis, and process review. Apply appropriate quality improvement tools.
• Liaise with engineering, purchasing and suppliers in understanding and conveying of documented and/or intended requirements.
• Develop CTQ or vendor quality requirement document in the beginning.
• Liaise with design engineering, manufacturing engineering and suppliers with new product development, manufacturing/quality planning, new supplier selection and engineering change notice.
• Develop key measurements to monitor supplier performance and provide appropriate response and action planning for performance improvement. Provides technical and quality leadership for implementation of solutions for quality problems.
• Jointly develop and improve supplier’s quality performance using tools such as first article evaluations, control plans, and tolerance capability studies. Utilizes advance quality planning tools and methods with the supplier where beneficial such as flowcharts, FMEA, Cause & Effect Diagrams, Histograms, Pareto Analysis, Scatter Diagrams, SPC Control Charts.
• Assists supplier analysis of part failures to determine failure modes and determination of potential solutions. Implements an effective corrective action process with the suppliers.
• Participates in the audit/assessment of suppliers.
• Completes assessments of supplier manufacturing processes and identifies improvements. Facilitate implementation of supplier quality processes, such as those that are consistent with ISO 9001.
• Continuous improvement of Smiths Detection integrated management system.
• Participates and/or performs random internal product and process audits.
• Perform incoming inspections as needed. Collect and publish results. Conduct feedback sessions for corrective and preventative action
• Develop suppliers score card, reduce number of supplier incidents with proper corrective actions.
• Develop suppliers approach for Lean, six sigma to reduce the component cost
• Comply with and ensure department compliance with Company health, safety and environmental policies.
• Comply with all applicable U.S. export control and security regulations.
• Lead and coordinate supplier’s part failures return arrangement and failure analysia tracking   
• Other duties as assigned.
• Develop supplier quality improvements based upon part evaluation, data analysis, and process review. Apply appropriate quality improvement tools.
• Liaise with engineering, purchasing and suppliers in understanding and conveying of documented and/or intended requirements.
• Develop CTQ or vendor quality requirement document in the beginning.
• Liaise with design engineering, manufacturing engineering and suppliers with new product development, manufacturing/quality planning, new supplier selection and engineering change notice.
• Develop key measurements to monitor supplier performance and provide appropriate response and action planning for performance improvement. Provides technical and quality leadership for implementation of solutions for quality problems.
• Jointly develop and improve supplier’s quality performance using tools such as first article evaluations, control plans, and tolerance capability studies. Utilizes advance quality planning tools and methods with the supplier where beneficial such as flowcharts, FMEA, Cause & Effect Diagrams, Histograms, Pareto Analysis, Scatter Diagrams, SPC Control Charts.
• Assists supplier analysis of part failures to determine failure modes and determination of potential solutions. Implements an effective corrective action process with the suppliers.
• Participates in the audit/assessment of suppliers.
• Completes assessments of supplier manufacturing processes and identifies improvements. Facilitate implementation of supplier quality processes, such as those that are consistent with ISO 9001.
• Continuous improvement of Smiths Detection integrated management system.
• Participates and/or performs random internal product and process audits.
• Perform incoming inspections as needed. Collect and publish results. Conduct feedback sessions for corrective and preventative action
• Develop suppliers score card, reduce number of supplier incidents with proper corrective actions.
• Develop suppliers approach for Lean, six sigma to reduce the component cost
• Comply with and ensure department compliance with Company health, safety and environmental policies.
• Comply with all applicable U.S. export control and security regulations.
• Lead and coordinate supplier’s part failures return arrangement and failure analysia tracking   
• Other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for New Process/Material Development support
• Fulfill short term project assigned by supervisor/engineer from new process/material development department.
• Perform engineering study and data collection at a supervisor/engineer's request.
• Hands on task for assembly processes in a cleanroom environment.
• Compile and generate report with Microsoft Excel, Word, .ppt, and statistical tools.

Job Description:-

1. Assist in verifying all supplier invoices or others have been approved, processed and taken into accounts timely and accurately for closing purpose.

2. Assist to process payment to all approved supplier invoices within the credit term and in accordance with approved procedures.

3. Perform creditor reconciliations for suppliers to ensure all transactions have been properly taken up and to detect error.

4. Ensure filing is done timely and properly for easy retrieval of information.

5. Assist in administrative activities and/or undertake special assignment to learn more about accounting and office operations.

6. Perform any other task and assignments as directed by the Management from time to time.

As HR intern, you would be assigned to learn and assist in various HR processes, such as administrative tasks, upkeep records & scheduling interviews, manage job ads, and assist in the implementation of company policies.

Responsibilities:

• Files documents and assist to handle employee inquiries.
• Mini-projects assignment e.g. process improvement.
• Schedules interviews and confirms applicant availability, on-boarding administration.
• Active participation in employees networking and engagement activities.
• Performs ad hoc tasks as required

Requirements:

• Enrolled in a university or college program at Diploma or Degree level, preferred course of study: Business Administration, Psychology, Human Resources, Communications, or relevant.
• Proficient in MS Office.
• Able to demonstrate professional work ethic.
• Good interpersonal and organisational skill

• To carry out fluid sampling and analysis duties at onshore and offshore locations within Malaysia and overseas as required.
• Responsible for interfacing with the client and producing detailed high-quality reports. He will also be responsible for pre and post-job equipment preparation, servicing, and calibration as required.
• Occasionally may be required to assist in the laboratory duties.
• Provide service on onshore and offshore analysis, including field sampling, wellsite analysis and/or PVT laboratory analysis.
• Be fully conversant with Group’s goals, objectives, strategy and business environment, Personnel and Equipment Scheduling
• Attend internal and external training where required
• Preparation and QC of reports for both field versions and final job reports
• Maintain a quality and safety awareness culture
• Adhere to SGS Code of Integrity policy and client confidentiality agreement
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• To attend incoming telephone calls and walk-in visitors in a professional corporate image.
• To support administration task in the branch.
• Attend to incoming telephone calls and divert the line to the requested person timely.
• Attend to walk-in visitors, suppliers.
• Ensure accurate and legible registration of visitors’ details, items in the visitors’ log book.
• Ensure that all staff flip the safety card to green when entering the office and flip it back to red when leaving the office.
• Keeping of necessary records such as sample recording document, dispatch documentation and maintain good office supplier stationery & administrative records control.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS and is fully implemented in accordance to ISO 17020 & MIBAS policy, 17065 & ACB policy and ISO17025 & SAMM policy"(where applicable/required).
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Job Overview
• To ensure competitive cost and quality from frontend foundry supplier
• To ensure safe and efficient process changes at fronted foundry supplier
• To ensure technological synchronization between all internal and external frontend fabs
• To lead technology improvement and transfer teams
Job Description
• Responsible interface for all technical frontend foundry topics
• Responsible to resolve technological production issues @ foundry frontend fabs
• Analyzation and evaluation of technology performance @ foundry frontend fabs
• Definition and monitoring of foundry specific KPIs
• Responsible for technology changes at foundry supplier and Robert Bosch internal coordination of
changes
• Responsible for fab technology synchronization
• To ensure compliance with related company, central and legal requirements

Deskripsi Kerja

PRISM+ sedang mencari Part Time Pembantu / Pemandu Van (penghantar barang) yang boleh dipercayai yang mementingkan kepuasan pelanggan dan mengangkut barangan dengan selamat & tepat pada masanya. Pemandu akan mengambil dan menghantar barang sambil mematuhi laluan dan jadual waktu yang ditetapkan. Untuk berjaya sebagai pemandu penghantar barang, anda harus bersikap sopan dengan komitmen untuk menyediakan pelanggan kami pengalaman yang terbaik. Anda harus teliti dalam memastikan pesanan dipenuhi dengan betul, komited terhadap keselamatan kerja, dan bersemangat untuk memuaskan hati pelanggan.

Tanggungjawab Pekerjaan

• Memuatkan, mengangkut dan menghantar barang kepada pelanggan atau syarikat dengan cara yang selamat dan tepat pada masanya.
• Menyemak pesanan sebelum dan selepas penghantaran untuk memastikan pesanan lengkap, dan pelanggan berpuas hati.
• Membantu menaikkan barang dan mengatur barang dalam kenderaan.
• Menyediakan perkhidmatan pelanggan yang cemerlang, menjawab soalan mudah dari pelanggan.
• Mematuhi jalan yang ditetapkan dengan mengikut jadual waktu yang diberikan.
• Mematuhi semua undang-undang pengangkutan dan mengekalkan rekod pemanduan yang bersih & selamat.

• Mempunyai Lesen GDL dan berpengalaman memandu Van diutamakan.
• Berkeupayaan untuk berjalan, memandu, mengangkat dan membawa barang berat (maksimum 30kg) untuk tempoh yang berpanjangan.
• Berkediaman di Selangor / KL.
• Terbuka kepada Warganegara Malaysia sahaja.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

SALARY RANGE: RM6,000 - RM7,500

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Assist the Customer Success Manager with managing the entire range of day-to-day operations of the business and team. 
• Serve as the primary point of contact and develop a trusted advisor relationship with customers to ensure business objectives are met.
• Take ownership of escalated issues and follow problems through to resolution by collaborating with internal teams to remediate.
• Use customer data and analytics to uncover opportunities for new feature adoption and up-selling, including weekly and monthly reporting.
• Supports the wider Customer Success team with decision-making, analytical / creative solutioning.
• Oversee the range of portfolio of key accounts (Solutions) under the MY market segment with ownership of some key accounts.
• Assist the Commercial team with special projects and initiatives. 

REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role:

• Previous experience in customer / key account management within the logistics industry is beneficial. 
• Previous leadership / team management experience is mandatory. 
• Excellent communication skills (verbal & written) with the ability to communicate across all levels of internal and external stakeholders. 
• Logical and analytical approach problem solving and stakeholder management. 
• Being able to efficiently multi-task and offer timely communication, action and resolution. 
• Able to thrive and operate in an extremely fast paced environment.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

We are a rapidly growing company based in Australia and currently expanding our presence in Malaysia. As a Junior Risk Analyst, you will have the opportunity to gain valuable insights into financial markets and contribute to our growth. We are seeking individuals who are enthusiastic about learning, possess keen attention to detail, strong numerical and analytical skills, and aspire to build a career in Finance.

Responsibilities:

• Coordinate and manage foreign exchange trading portfolios across various currencies.
• Prepare daily reports for stakeholders.
• Monitor market movements and stay updated on market news and sudden events.
• Manage risk through strategic positioning and trading within approved limits, policies, and procedures.
• Conduct analytical procedures on related business areas as required.
• Continuously explore new methods to enhance existing procedures.

• Willingness to work night shifts.
• Bachelor's degree in finance, mathematics, economics, or IT discipline.
• Preferably 1+ years of relevant work experience.
• Previous trading experience or exposure to financial markets is advantageous but not mandatory.
• Bilingual proficiency in English and Mandarin is required.
• Demonstrated interest in financial markets.
• Proficiency in Python or coding skills is advantageous but not mandatory.
• Strong numerical and analytical abilities.
• Effective presentation and interpersonal skills.

• Hybrid working arrangement
• Opportunities for enriching career growth, including exposure to regional contexts.
• Complimentary snacks and beverages available in the office pantry
• Healthcare coverage (medical, dental, optical), gym benefits
• Flexibility in smart casual dress code
• Young, vibrant and open work culture

Unison Consulting Pte Ltd is looking for a talented and experienced Lead Developer with a focus on CRM and React technologies to join our dynamic team. In this role, you will lead development efforts, ensuring that our projects meet the highest standards of quality and performance. Your expertise in Dynamics 365 CRM and modern web technologies like React will be essential in driving innovative solutions that enhance our client's operations.

Responsibilities:

• Lead the development and customization of Dynamics 365 CRM solutions to align with business requirements.
• Oversee and mentor a team of developers, providing guidance and support in best practices for CRM and React development.
• Design and implement user interfaces using React.js, ensuring a seamless user experience.
• Integrate RESTful APIs and services within React applications to facilitate data exchange and functionality.
• Utilize state management libraries like Redux to manage application state effectively.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Implement DevOps practices, including CI/CD pipelines, to streamline the deployment process.
• Conduct code reviews, ensuring that coding standards are followed and fostering a culture of quality.

Required- 5-6 YOE ReactJS(Lead)

Good to have

• Dynamics 365 CRM On-premises (Basic) - Experience on Service Module
• SSIS
• Power Platform
• C# .NET
• Coded Unit Test
• DevOps

Deskripsi Kerja

PRISM+ sedang mencari Part Time Pembantu / Pemandu Van (penghantar barang) yang boleh dipercayai yang mementingkan kepuasan pelanggan dan mengangkut barangan dengan selamat & tepat pada masanya. Pemandu akan mengambil dan menghantar barang sambil mematuhi laluan dan jadual waktu yang ditetapkan. Untuk berjaya sebagai pemandu penghantar barang, anda harus bersikap sopan dengan komitmen untuk menyediakan pelanggan kami pengalaman yang terbaik. Anda harus teliti dalam memastikan pesanan dipenuhi dengan betul, komited terhadap keselamatan kerja, dan bersemangat untuk memuaskan hati pelanggan.

Tanggungjawab Pekerjaan

• Memuatkan, mengangkut dan menghantar barang kepada pelanggan atau syarikat dengan cara yang selamat dan tepat pada masanya.
• Menyemak pesanan sebelum dan selepas penghantaran untuk memastikan pesanan lengkap, dan pelanggan berpuas hati.
• Membantu menaikkan barang dan mengatur barang dalam kenderaan.
• Menyediakan perkhidmatan pelanggan yang cemerlang, menjawab soalan mudah dari pelanggan.
• Mematuhi jalan yang ditetapkan dengan mengikut jadual waktu yang diberikan.
• Mematuhi semua undang-undang pengangkutan dan mengekalkan rekod pemanduan yang bersih & selamat.

• Mempunyai Lesen GDL dan berpengalaman memandu Van diutamakan.
• Berkeupayaan untuk berjalan, memandu, mengangkat dan membawa barang berat (maksimum 30kg) untuk tempoh yang berpanjangan.
• Berkediaman di Selangor / KL.
• Terbuka kepada Warganegara Malaysia sahaja.

Why choose Logicalis?          

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability. 

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth. 

About the role

The role is part of our Global SOC team, tasked to deliver Managed Security Services (MSS) and help customers achieve its business goals & objectives by re-imagining cybersecurity as one of its business enabler. The role reports to SOC vertical based in Singapore. Its great opportunity to put your past experiences in building a world class SOC and address cybersecurity challenges of organizations in the region. It provides exposure to wide variety of security technologies, and provides opportunity for the candidate to pioneer in developing SOC and build new MSS offerings.

Job Responsibilities:

• Work in 24x7 shift environment to handle security incidents and provide level two (L2) support during analysis & investigations to identify the root cause (RCA).
• Provide detailed remediation recommendation to customers for the incidents within agreed SLAs, and if required assist them during remediation implementation.
• Execute SOC playbooks, Standard operating procedure (SOP), knowledge base to minimize the security incident impact and perform detailed investigation on the infected assets.
• Escalate critical incidents to 3rd level support team, for further analysis & investigations, and demonstrate excellent collaboration skills for timely resolution to minimize impact to customers.
• Review 3rd party threat intel feeds and integrate them into MSS platforms to provide value to our MSS customers.
• Prepare SOC monthly & QSPR reports, which includes customization based on business requirements and present them to customers during monthly meetings, highlighting risks and mitigation plans.
• Coordinate and lead weekly incident review meetings with the customer to assess and discuss ongoing incidents, resolutions, and improvements
• Support the SOC Engineering team in ensuring the health and functionality of SOC tools to prevent incidents from being missed due to tool malfunctions.
• Enable regional L1 Security Analysts to deliver seamless L1 support by developing SOC playbooks, relevant and sufficient knowledge base.

• Candidate should have at least 4 years of experience working in SOC and MSS environments, with a bachelor’s degree in computer science/IT/Information security.
• Proven experience on incident analysis using SIEM platforms such as Microsoft Sentinel, Devo, Splunk, IBM QRadar.
• Proven experience on any Endpoint Protection (EPP) or Endpoint Detection Response (EDR) technologies. Preferred if Microsoft Defender, S1 and CrowdStrike.
• Exposure to firewall technologies such as Cisco, Palo Alto, Checkpoint, Fortinet.
• Good understanding of WIN, LINUX environments and well versed with basic LINUX commands and troubleshooting, with a proven Unix (Solaris, Linux, BSD) experience.
• Knowledge on any shell scripting language, and to apply them to automate mundane operations tasks.
• Candidate should have at least one cybersecurity industry certification such as CompTia, CEH, CHFI.
• Ability to communicate verbally in Mandarin, Cantonese, Bahasa Melayu

We are looking for a Customer Care Agent that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively

Job Responsibilities:

• Initiate outgoing calls to prospective or existing customers for various purposes, for sales and appointment scheduling.
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required. 
• Process customers’ application in a timely manner
• Meet daily or weekly call volume and targets set by the company.
• Record all call information.
• Provide proper advice to caller by explaining procedures & providing information as enquired by customers
• Strong attention to detail and a meticulous approach to tasks
• Ensure daily and monthly KPIs are met and exceeded
• Perform other ad-hoc duties as assigned

Job Requirements:

Degree / Diploma / Cert / SPM holder with good command of English and Bahasa Malaysia. Mandarin and Tamil will be added advantage.

Previous experience in a customer support role Outbound

Strong phone and verbal communication skills along with active listening.

Customer focus and adaptability to different personality types.

Ability to multi-task, set priorities and manage time effectively.

Job Brief:

We are seeking a highly motivated Cybersecurity Analyst to join our dynamic and fast-growing organization. Tune Protect is a regional insurance company with infrastructure on cloud as well as on premise. From a cybersecurity perspective, we monitor our infrastructure via a SOC and also with solutions ranging from network firewalls to SOC to EDR, DLP and PAM.

Job Responsibilities:

• Work with the team to manage the security infrastructure at Tune Protect. This includes working with the SOC and infrastructure team to analyse and remediate security tickets, EDR operations (for example scanning and ensuring endpoints are clean of vulnerabilities), Email Security on MS365, DLP (for example blacklisting/whitelisting websites etc) and PAM (for example work with infrastructure team to ensure all critical user ids are covered).
• Be hands on and able to utilise/configure our existing security software such as Trend Micro EDR, Forcepoint DLP, Tycothic PAM, Microsoft 365 email security. Familiarity or experience in using and/or configuring other endpoint protection software, data leak prevention software, priviledged access management software and/or firewalls a strong advantage.
• Strong understanding and experience in firewall configuration (Fortigate and Palo Alto) a strong advantage
• Strong understanding and experience in hardening OS such as linux and windows
• Understanding of Microsoft Active Directory and its security a strong advantage.
• Assess and manage security risks and implement best practices to minimize them. Monitor and analyze cybersecurity incidents and threats
• Perform regular VAPT on our infrastructure and on all new applications internally or with an external vendor. Work with those vendors to ensure their reports are remediated as needed and verified. Experience as a VAPT tester an advantage
• Work with infrastructure and cloud engineers and leads to ensure security is handled correctly from design to operations at the network and server level. This includes knowledge of sound security practices from a technical perspective.
• Understand industry frameworks like Mitre Att&CK. Stay up to date with the latest security trends and technologies to ensure the company stays ahead of evolving threats
• Ensure regular reporting on security statistics are compiled on time and presented to management.
• Work with cross-functional teams to ensure that all on premise and cloud-based systems and applications are secure
• Work closely with IT audit to ensure all audit discovery and remediation is performed ahead of deadlines

Job Requirements:

Requirements:

• Degree in Information Technology (IT), Computer Science or other related discipline with relevant experience in security operations
• IT Security experience with 2-4 years or more hands-on experience in any branch of security. Experience being in a lead role an advantage
• Professional certification such as CISM, CISA, CSXP, CISSP, CREST, GPEN or equivalent an advantage
• Knowledge/experience in Information Security, IT Risk and IT Governance including BNM RMIT. Strong understanding of IT security principles and practice.
• Familiarity with security frameworks and regulations such as NIST, ISO 27001, and SOC 2 an advantage
• Operational experience working with or in a SOC an advantage
• Able to work under broad direction and a self-motivated individual who is able to work independently. Responsible and accountable for work performed and decisions taken.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources if required.
• Good communication skills written and spoken
• Good analytical and problem solving skills including ability to visualise and plan troubleshooting steps.
• Ability to work collaboratively with other parties towards a common goal

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

We are looking for a Customer Care Agent that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively

Job Responsibilities:

• Manage customers or client’s feedback and complaints in a professional manner
• Understand customer enquiries and respond via applicable channels: email, chat and closing the ticket
• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.
• Manage customer escalations and ensure that these are answered, tracked, and escalated as required.
• Strong attention to detail and a meticulous approach to tasks
• Ensure daily and monthly KPIs are met and exceeded
• Perform other ad-hoc duties as assigned

Job Requirements:

Degree / Diploma / Cert / SPM holder with good command of English and Bahasa Malaysia. Mandarin and Tamil will be added advantage.

Previous experience in a customer support especially in handling Emails & CRM + Livechats

Strong typing skills to handle Livechat

Strong phone and verbal communication skills along with active listening.

Customer focus and adaptability to different personality types.

Ability to multi-task, set priorities and manage time effectively.

Job Brief:

Performs a variety of clerical tasks and administrative duties such as document processing, record keeping, report compilation, stock inventory and other office support services as directed by Superior.

Job Responsibilities:

• Responsible for administrative procedures associated with recording and collating records for preparation of invoicing, delivery orders and other documents in connection with sales, service and deliveries.
• Maintaining stock/consumables goods control, inventory, stock movement, issues stock and makes requisitions for replacement.
• Handles routine accounting procedures and keeps records of transactions, banking transactions, receipts and statements, Debtors Ageing and collection. Prepares statements and reminder letters.
• Answering and recording daily service complaint calls for further distribution to technical staff.
• Compiles reports for information of management.
• Monitor, prepares Service Agreements and contracts and handles documents processing in relation to meter reading.
• Responsible for updating, keeping records of all documents under the scope of the Company's ISO 9001:2000.
• Deals with telephone enquiries, take messages, receives clients, ascertains their requests and directs them accordingly.
• Handles incoming and outgoing mail, sorting and distribution.
• General administration functions in the areas of daily office operations, stationery supplies etc.
• Perform other related duties as and when directed by superior.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Business Studies / Administration / Management / Finance & Accounting.
• Required language(s): English, Bahasa Malaysia, Mandarin 
• Fresh Graduate are Welcome to apply. 

ABOUT THE ROLE

We are looking for a highly motivated and result- driven Sales Executive to join our Konica Minolta Sales Team! This ideal candidate will be responsible for generating new sales, building long term relationship with our clients and closing monthly sales to achieve the targets assigned. This role requires a proactive individual with excellent interpersonal skills and passion for sales.

WHAT WILL YOU DO?

• Build and maintain relationships with new and existing clients to understand their needs.
• Conduct product presentations to showcase the features of our Company products.
• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.
• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.
• Responsible to provide Pre & Post sales service to our clients. 
• Stay updated on our industry trends , competitor activities , and market developments to identify opportunities for growth to enhance the selling strategies . 

WHO ARE YOU?

• Bachelor's Degree in all Business field.
• Candidate with 1-2 year of sales experience preferred. Those with same industry will be added advantage.
• Good communication skills in English , Bahasa Malaysia and Chinese.
• Must have valid driving license and able to travel if required.
• Results oriented , self- driven , persuasive and resourceful.
• Proficiency in Microsoft Office Suite.
• Fresh graduates are welcome to apply.

WHY KONICA MINOLTA?

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.
• We are providing product and softskill training.
• Attractive remuneration package and high earning potential .
• 2 months of fixed bonus with an additional of 4% EPF contribution from Employer.

ABOUT THE ROLE

We are looking for a highly motivated and result- driven Sales Executive to join our Konica Minolta Sales Team! This ideal candidate will be responsible for generating new sales, building long term relationship with our clients and closing monthly sales to achieve the targets assigned. This role requires a proactive individual with excellent interpersonal skills and passion for sales.

WHAT WILL YOU DO?

• Build and maintain relationships with new and existing clients to understand their needs.
• Conduct product presentations to showcase the features of our Company products.
• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.
• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.
• Responsible to provide Pre & Post sales service to our clients. 
• Stay updated on our industry trends , competitor activities , and market developments to identify opportunities for growth to enhance the selling strategies . 

WHO ARE YOU?

• Bachelor's Degree in all Business field.
• Candidate with 1-2 year of sales experience preferred. Those with same industry will be added advantage.
• Good communication skills in English , Bahasa Malaysia and Chinese.
• Must have valid driving license and able to travel if required.
• Results oriented , self- driven , persuasive and resourceful.
• Proficiency in Microsoft Office Suite.
• Fresh graduates are welcome to apply.

WHY KONICA MINOLTA?

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.
• We are providing product and softskill training.
• Attractive remuneration package and high earning potential .
• 2 months of fixed bonus with an additional of 4% EPF contribution from Employer.

ABOUT THE ROLE

We are looking for a highly motivated and result- driven Sales Executive to join our Konica Minolta Sales Team! This ideal candidate will be responsible for generating new sales, building long term relationship with our clients and closing monthly sales to achieve the targets assigned. This role requires a proactive individual with excellent interpersonal skills and passion for sales.

WHAT WILL YOU DO?

• Build and maintain relationships with new and existing clients to understand their needs.
• Conduct product presentations to showcase the features of our Company products.
• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.
• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.
• Responsible to provide Pre & Post sales service to our clients. 
• Stay updated on our industry trends , competitor activities , and market developments to identify opportunities for growth to enhance the selling strategies . 

WHO ARE YOU?

• Bachelor's Degree in all Business field.
• Candidate with 1-2 year of sales experience preferred. Those with same industry will be added advantage.
• Good communication skills in English , Bahasa Malaysia and Chinese.
• Must have valid driving license and able to travel if required.
• Results oriented , self- driven , persuasive and resourceful.
• Proficiency in Microsoft Office Suite.
• Fresh graduates are welcome to apply.

WHY KONICA MINOLTA?

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.
• We are providing product and softskill training.
• Attractive remuneration package and high earning potential .
• 2 months of fixed bonus with an additional of 4% EPF contribution from Employer.

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

ABOUT THE ROLE

We are looking for a highly motivated and result- driven Sales Executive to join our Konica Minolta Sales Team! This ideal candidate will be responsible for generating new sales, building long term relationship with our clients and closing monthly sales to achieve the targets assigned. This role requires a proactive individual with excellent interpersonal skills and passion for sales.

WHAT WILL YOU DO?

• Build and maintain relationships with new and existing clients to understand their needs.
• Conduct product presentations to showcase the features of our Company products.
• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.
• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.
• Responsible to provide Pre & Post sales service to our clients. 
• Stay updated on our industry trends , competitor activities , and market developments to identify opportunities for growth to enhance the selling strategies . 

WHO ARE YOU?

• Bachelor's Degree in all Business field.
• Candidate with 1-2 year of sales experience preferred. Those with same industry will be added advantage.
• Good communication skills in English , Bahasa Malaysia and Chinese.
• Must have valid driving license and able to travel if required.
• Results oriented , self- driven , persuasive and resourceful.
• Proficiency in Microsoft Office Suite.
• Fresh graduates are welcome to apply.

WHY KONICA MINOLTA?

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.
• We are providing product and softskill training.
• Attractive remuneration package and high earning potential .
• 2 months of fixed bonus with an additional of 4% EPF contribution from Employer.

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Job Responsibilities:

• To promote company products & services to prospective customers.
• Update customer with monthly promotions and campaign.
• To achieve monthly target sets by the Company.
• Contributes to team effort by accomplishing sales targets which are required by the management
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information.

Job Requirements:

• Candidate should possess a SPM, Diploma / Advanced Diploma, bachelor’s degree or equivalent in any field
• Preferably Executive specializing in Telesales or equivalent
• Preferably at least 1 year of related working experience in a Telesales
• Experience in doing outbound calls.
• Both fresh graduates and experienced applicants are welcome (we can discuss the entry level based on your previous experience)
• Strong in communication and creative thinking skills.
• Good communication skills in English, Malay language for both spoken and written. Mandarin is an added advantage
• Able to work independently in a fast-paced environment
• Good team player, positive attitude and eager to learn
• Fast learner and able to adapt to changes
• Ability to multi-task, prioritize and manage time effectively
• Demonstrate teamwork all the time
• Willing to work under pressure, long work hours sometime.
• Open for Malaysian only

We are seeking enthusiastic and results-driven Insurance Outbound Telesales Agents to join our dynamic team. The role involves making outbound calls to potential and existing customers, promoting insurance products, and closing sales effectively. You will play a key role in driving revenue growth while delivering exceptional customer service.

Responsibilities:

Sales and Lead Generation:

Make outbound calls to prospective customers to promote various insurance products.

Identify customer needs and recommend suitable insurance plans.

Follow up on leads provided by the company and convert them into sales.

Customer Relationship Management:

Establish and maintain strong relationships with clients through professional communication.

Address customer queries and concerns effectively, providing accurate information about insurance policies.

Target Achievement:

Meet or exceed individual and team sales targets and KPIs.

Ensure high conversion rates from leads to sales.

Compliance and Documentation:

Adhere to all regulatory requirements and company policies during customer interactions.

Accurately record and update customer information in the CRM system.

Ensure timely submission of sales reports and documentation.

Continuous Learning and Development:

Attend regular training sessions to stay updated on insurance products, market trends, and sales techniques.

Adapt to feedback and improve performance to meet business objectives.

Skills and Qualifications:

Education: Minimum SPM or equivalent. Diploma/Degree in any field is an advantage.

Experience:

Minimum of 6 months of experience in the insurance industry, telesales, or customer service.

Skills:

Excellent verbal communication and persuasive skills.

Strong negotiation and objection-handling abilities.

Proficient in using CRM systems and Microsoft Office applications.

Ability to work in a fast-paced and target-driven environment.

About the Role:

As an MPS Consultant, you will play a pivotal role in helping organizations optimize their print environments. You will assess the current print infrastructure, identify areas for improvement, and implement cost-effective solutions. Your expertise will drive efficiency, reduce costs, and enhance overall productivity.

Key Responsibilities:

Client Consultation:

• Conduct in-depth assessments of clients' print environments, including hardware, software, and workflows.
• Analyze print usage patterns, costs, and security risks.
• Identify opportunities for optimization and cost reduction.
• Develop customized MPS proposals tailored to specific client needs.

Solution Design:

• Design comprehensive MPS solutions, including hardware selection, software implementation, and service level agreements (SLAs).
• Recommend strategies for improving print efficiency, security, and sustainability.
• Integrate MPS solutions with existing IT infrastructure and business processes.

Implementation and Deployment:

• Oversee the deployment of MPS solutions, ensuring smooth transitions and minimal disruption.
• Configure and optimize print devices and software.
• Train end-users on new devices, workflows, and best practices.

Ongoing Management:

• Monitor print environments and proactively address issues.
• Analyze print usage data to identify trends and opportunities for further optimization.
• Manage service level agreements and ensure compliance.
• Provide ongoing support and troubleshooting.

Financial Analysis:

• Conduct cost-benefit analyses to justify MPS investments.
• Track and report on cost savings and return on investment (ROI).

 

Required Skills and Qualifications:

• Strong understanding of print technologies, including printers, copiers, scanners, and MFPs.
• Knowledge of print management software and workflows.
• Experience in conducting IT assessments and audits.
• Excellent communication and presentation skills.
• Strong analytical and problem-solving abilities.
• Project management skills to oversee implementations and deployments.
• Ability to build strong relationships with clients and internal teams.
• ITIL or other relevant certifications (preferred).

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A dynamic and collaborative work environment.