Total 1,599 Junior Executive job vacancies

Job Brief:

Be the HR business partner in managing the reward & welfare matters related to the human resources

Job Responsibilities:

Compensation & Benefit

• Serves medical insurance for employee by determining insurance coverage; examining and resolving medical claims documenting actions; maintaining quality services; ensuring legal compliance.
• Documents medical claims and insurance actions by completing forms, reports, logs, and records.
• Prepares nedical and insurance reports by collecting, analyzing, and summarizing information.
• Protects operations by keeping claims information confidential.
• Design, implement, administer and communicate of the compensation, benefits or total rewards programs to meet business performance requirements, which includes regular benchmarking and reviews to ensure it encourage employees’ performance and behavioural.
• Administer the employees’ fringe benefits and its entitlement to ensure such benefit is granted within the limit and with proper documentation.
• Ensure the consistent compensation & benefit practices and initiatives across the Business Units.
• Complete all the probation evaluation process before probation end date including employee sign-off letter
• Conduct employee service counter for all the employee for any enquiry ensure the effectiveness and efficiency of communication channel company wide

Others

• Ensure an appropriate filing system by documenting systematically all relevant documents for easy retrieval and secure manner.
• Assist in the conduct of human resource audits and surveys to prepare reports with recommendation on human resource related issues and employee motivation.
• Prepare and maintain personnel records and monthly human resource reports, inclusive of human resources expenses and budget.
• Assist the HR Manager on the ad hoc projects as at when required.
• Read the Information Security Policy and those supporting policies and guidelines that are relevant to their role.
• Implement good workplace practices of complying with the Information Security Policy.
• Responsibility for dealing securely with any information they have access to in the course of their duties. 

Job Requirements:

• Qualification : Degree in Human Resource Management, Business Administration or Business Management (or other relevant fields)
• Experience : Preferable 1 year HR-related experience, with exposure to payroll and compensation & benefits functions, in a manufacturing environment
• Skill : Knowledge in employment laws (Employment Act 1955 & Industrial Relation Act 1967) and experience in handling HR-related disputes, Microsoft Office, Good consultancy skills
• Language : Be effectively bilingual in English and Malay with superior communication and customer service skills

Job Description:

• Property Sales: Sell company's residential and commercial properties and achieve sales targets.
• Client Acquisition and Relationship Management: Develop new clients and maintain relationships with existing clients.
• Property Presentation and Consultation: Conduct property viewings, answer client questions, and guide them through the purchasing process.
• Market Research: Stay informed about market trends and competition, identify sales opportunities.
• Contract Handling: Assist clients with signing sales contracts and ensure smooth transactions.
• Sales Reporting: Regularly report sales progress and client feedback to management.
• Customer Service: Provide post-sale support and address client concerns.

Job Requirement:

• Education: SPM, Diploma or higher in Real Estate or related fields preferred.
• Experience: At least 1 year of sales experience, real estate experience is a plus.
• Communication Skills: Good verbal communication skills, able to build relationships with clients. Fluent in Mandarin, Bahasa Malaysia and English.
• Sales Skills: Strong negotiation and closing skills to meet sales targets.
• Market Knowledge: Basic understanding of the real estate market and relevant regulations.
• Customer Service: Focus on customer needs and providing excellent service.
• Computer Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems, Canva and CapCut.
• Self-Motivated: Able to work independently and manage time effectively.
• Team Player: Good team collaboration skills and able to work with other departments.
• Willing to work during weekend and public holidays.
• Based at Batu Pahat, Johor Sales Gallery.
• Required to attend meetings and training sessions at the headquarters.

Job Brief:

The Marketing Executive is responsible for supporting the marketing team in various activities to promote the organization's products and services. This role involves content creation, designing promotional materials, managing social media, assisting in lead generation campaigns, and coordinating physical events.

Job Responsibilities:

• Crafting engaging content, designing banners, and creating social media posts and content.
• Assisting in the creation and management of campaigns to drive leads.
• Developing and implementing marketing strategies to enhance brand awareness.
• Analyzing market trends and competitor activities to identify opportunities for growth.
• Coordinating and participating in the planning and execution of all physical events.
• Monitoring and reporting on the effectiveness of marketing campaigns.
• Collaborating with cross-functional teams to ensure cohesive and impactful marketing efforts.
• Managing the company's online presence and community engagement across various platforms.

Job Requirements:

• Minimum Diploma / Degree in Marketing, Communications and related field.
• Proven experience in marketing.
• Good communication skills in English, Mandarin is a plus.
• Fresh graduates are welcome to apply.
• Adaptable and enjoy working in past paced environment.
• Proficiency in graphic design software (e.g., Adobe Creative Suite).
• Familiarity with social media platforms and content management systems.

You will play an important role to:

• Coordinate, direct and control the work of the sales personnel and ensure the achievement of sales targets and objectives.

• Ensure good knowledge of the market and monitor competitors' activities and provide any marketing data for management's information.

• Communicate with the field sales force on the company policies, product development, sales programs.

• Appraise the performance and assist in the training and development of sales personnel.

• Ensure all relevant market/business information relating to the credit worthiness and/or financial standing of any sales prospects are communicated earliest to all sales personnel and take necessary business protection action immediately.

• Ensure Company stated credit terms are adhered to and be responsible for all collection of debts from customers in a timely manner.

• Ensure leasing arrangements for customers are adhered to strictly and complete all relevant documentation in the shortest possible time.

• Reviews market analyses to determine customer needs, price schedules, and discount rates.

• Monitors and evaluates the activities and products of the competition.

• Maintains good relations with customers, advise them of Company's services and provide product and pricing information.

• Close liaison with technical team on any technical problems and ensure they are attended to immediately.

To be successful in this role, you will need to have:

• Handling corporate account with good presentation skill

• Strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.

• Passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcomes that enhances & improves your client’s business.

• A strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.

Job description

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Responsibilities:

• Efficiently and effectively maintain all Konica Minolta products in the field at optimum operational level at all times.
• Ensure the proper service, maintenance and repair of all Konica Minolta products in the designated areas and such service to be carried out promptly, efficiently and courteously.
• Be ready to assist other area / branch when needs arise.
• Ensure all service jobs are properly recorded in Service Reports with all relevant information as requested and such reports must be submitted to Superior same day of service or latest next morning.
• Ensure all parts required are properly recorded in Spare Parts Requisition Form and to sign for receipt of all such parts at all times. Unused parts/spoilt parts must be returned to Spare Parts Division same day or latest next morning.
• To call the office upon arriving at customer's site and after completion of service calls and as directed to do so.
• Attend all Konica Minolta products' service training and any refresher course as may be considered necessary from time to time and/or as directed, and keep up-to-date all technical service bulletins, manuals, modification kits etc as given/taught from time to time.
• Ensure all Company information – spare parts price list, service manuals, technical service bulletins etc are kept confidential and not fall into unauthorized hands.
• Not to service, maintain or repair any competitor models unless instructed to do so by Superior, and not to reveal/discuss with any outsiders/customers any problems/information relating to Konica Minolta products except in the strict performance of your job functions.
• As and when directed, you may be assigned higher level of authority to meet operational requirement.
• Perform other related duties as and when directed by Superior.



Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Professional Certificates, Bachelor Degree or equivalent in Engineering (Mechanical),Engineering (Industrial),Engineering (Electrical / Electronic)
• Preferably at least 3 years of related working experience.
• Good communication skills in English,Malay,Chinese,Mandarin language for both spoken and written
• 1 undefined positions available

Job Brief:

To manage the General Ledger and Account Payable function effectively and efficiently

Job Responsibilities:

• Maintenance of Accounts Payables Module. Ensure Account Payable Module is updated on timely basis.
• Perform creditors reconciliation
• Perform purchases cut-off
• Check and perform data entry for accounting transaction in related to Account Payable Module
• Reviewed payment detail for consistency and unusual items
• Maintenance of standard operating procedures in relation to the Accounts department
• Maintenance of General Ledger and ensure timely filing
• Raise routine Journal Voucher ie accrual, prepayment and etc
• Reviewed GL for consistency and unusual items
• Perform audit check on Custom Declaration form
• Assist in stock count and Fixed Asset sighting
• Assist in preparation of tax and audit schedules
• Assist in monthly, quarterly and yearly report and analysis
• Other job as assigned.

Job Requirements:

• Qualification : Degree in accounting or equivalent
• Experience : At least with 1 year of relevant working experience or fresh graduate
• Skill : • Computer literate • Analytical and hardworking • Proficient in Microsoft Office applications and accounting system i.e SAP • Awareness on FRS, Income Tax Act and Companies Act
• Language : Be effectively bilingual in English and Malay

Summary

To attend to inbound calls - inquiries, problems, and complains from the customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary.

Job Description.

• Providing complete information about the product to the customer.
• Solving all product or service-related issues of the customers.
• Giving the right pitch to the potential customers, so they buy the product or availing the services.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly
• Providing the best possible solution to the queries of the customers

Job Requirements:

• Preferably with at least a Diploma or any equivalent certificate; and possibly considerably with at least a Sijil Pelajaran Malaysia (SPM) holder with relevant work experience in a Contact Centre environment or customer service experience.
• Ability to read, write, and converse fluently in English and Bahasa Malaysia.
• Able to work on rotational shifts including night shift (if and when required), weekends, and public holidays.
• Possess customer-focused customer service skills, with a desire to resolve each customer's issue.
• Strong interpersonal skills and ability to manage difficult customer situations.
• Possesses a good working attitude, self-motivation, good communication skills, teamwork, and ability to interact with various people at work.
• Punctual and disciplined.
• Basic computer skills in Windows environment and Microsoft Office applications including MS Outlook, Word, and Excel.

Working Conditions

• 24/7 shift scheduling (Must be open to flexible working shifts)
• Variable work schedule including work hours at night and weekends
• Overtime may be required
• For working location at Jalan Kolam Air Lama, Ampang, the candidate must possess their own transport

Remark

• Work Hours: 24/7 Shift working schedule (5 days weekly, 8 hours daily, 2 days off)
• Location: Jalan Kolam Air Lama, Ampang
• Malaysian Only
• 
  

The Assistant Board Secretary supports the Board Secretary in coordinating and managing board-related activities. Responsibilities include preparing meeting agendas, recording and distributing accurate minutes, maintaining records and correspondence, and ensuring compliance with school policies and legal requirements. The role also involves assisting in organizing board events, liaising with board members, and performing administrative duties to facilitate the smooth operation of board functions.

Requirements:

• Strong organizational and communication skills.
• Proficiency in both written and spoken Chinese and English.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) .
• Must have transport for commuting.
• Attention to detail and ability to handle confidential information.
• Experience in administrative or secretarial roles is an advantage.

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Summary

To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary.

Job Description.

• Providing complete information about the product to the customer.
• Solving all product or service-related issues of the customers.
• Giving the right pitch to the potential customers, so they buy the product or availing the services.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly
• Providing the best possible solution to the queries of the customers

Job Requirements:

• Preferably with at least a Diploma or any equivalent certificate; and possibly considerably with at least a Sijil Pelajaran Malaysia (SPM) holder with relevant work experience in a Contact Centre environment or customer service experience.
• Ability to read, write, and converse fluently in English and Bahasa Malaysia.
• Able to work on rotational shifts including night shift (if and when required), weekends, and public holidays.
• Possess customer-focused customer service skills, with a desire to resolve each customer's issue.
• Strong interpersonal skills and ability to manage difficult customer situations.
• Possesses a good working attitude, self-motivation, good communication skills, teamwork, and the ability to interact with various people at the work location
• Punctual and disciplined.
• Basic computer skills in Windows environment and Microsoft Office applications including MS Outlook, Word, and Excel.

Working Conditions

24/7 shift scheduling (Must be open to flexible working shifts)

Variable work schedule including work hours at night and weekends

Overtime may be required

For working location at Jalan Kolam Air Lama, Ampang, the candidate must possess their transport

Remarks: -

Work Hours: 24/7 Shift working schedule (5 days weekly, 8 hours daily, 2 days off)

Location: Jalan Kolam Air Lama, Ampang

• Malaysian Only

Summary

To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary.

Job Description.

• Providing complete information about the product to the customer.
• Solving all product or service-related issues of the customers.
• Giving the right pitch to the potential customers, so they buy the product or availing the services.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly
• Providing the best possible solution to the queries of the customers

Job Requirements:

• Preferably with at least a Diploma or any equivalent certificate; and possibly considerably with at least a Sijil Pelajaran Malaysia (SPM) holder with relevant work experience in a Contact Centre environment or customer service experience.
• Ability to read, write, and converse fluently in English and Bahasa Malaysia.
• Able to work on rotational shifts including night shift (if and when required), weekends, and public holidays.
• Possess customer-focused customer service skills, with a desire to resolve each customer's issue.
• Strong interpersonal skills and ability to manage difficult customer situations.
• Possesses a good working attitude, self-motivation, good communication skills, teamwork, and ability to interact with various people at work.
• Punctual and disciplined.
• Basic computer skills in Windows environment and Microsoft Office applications including MS Outlook, Word, and Excel.

Working Conditions

24/7 shift scheduling (Must be open to flexible working shifts)

Variable work schedule including work hours at night and weekends

Overtime may be required

For working location at Jalan Kolam Air Lama, Ampang, the candidate must possess their transport

Remarks :-

Work Hours: 24/7 Shift working schedule (5 days weekly, 8 hours daily, 2 days off)

Location: Jalan Kolam Air Lama, Ampang

Malaysian Only

Job Brief:

The role is responsible for keeping a record of the progress of project activities and project deliverables, including a project risk register, and creating standardization of methods used by Project Leads across the organization to ensure progress, adequate change management, and quality outcomes throughout the project cycle. The role will proactively obtain updates from Project Leads and Business Analysts and present the data via a Project Dashboard and other means of the update to allow the Project Manager to keep track of project activities' status across the organization and vendor parties.

Job Responsibilities:

• Support the Project Manager to drive all planned activities forward from planning to implementation.
• Assist the Project Manager to compile and analyze information for project deliverables.
• Highlight potential bottlenecks when getting updates from Project Leads across multiple functions, including technology, to positively influence the efficiency and cost-effectiveness of the project.
• Track dependencies on the project critical path and ensure all identified risks are recorded, discussed at the appropriate project forum, and mitigating actions are agreed upon with deadlines.
• Track the resolution of the Project Risk register and escalate to Project Manager any concerns or delays to ensure risk-mitigating actions are timely.
• Escalate any anticipated project risks promptly for Project Manager to mitigate potential risks
• Record and track change management conversations and activities to enable a continuous feedback loop for improvement on effectiveness.
• Collation of project financial information for both internal and customer reports
• Monitor and track the time spent by project resources and publish the utilization periodically 
• Track the invoices from vendors and process the payments accordingly
• Maintain the project budget, update the actual spend and publish the budget vs actuals periodically 
• Establish measurements for operational improvements and to ensure accurate assessment of what is deemed sufficient progress.

Job Requirements:

• Bachelor’s degree, preferably in Information Technology (IT) / Business Studies, / Insurance.
• Knowledge of the general insurance industry is preferable.
• Minimum of 2 to 5 years of relevant experience in a project coordinator role.
• Highly organized and dynamic individual with strong analytical skills.
• General understanding of the general insurance business.
• Possess the ability to act effectively at various levels of detail
• Work constructively with Project Leads to facilitate data collection and progress update
• Effective communication and interpersonal skills.
• Fluency in verbal and written English.
• Good knowledge of MS Office suite (Excel, PowerPoint, Word)

We are looking for a Collection/Recovery Officer who will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer payment issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Job Requirement:

• Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor Degree or equivalent in All Business Field
• Preferably specializing in Customer Service or equivalent.
• Fresh graduates are encouraged to apply
• Good communication skills in English,Malay,Mandarin,Tamil language for both spoken and written

Job Responsibilities:

Communicate with customers via outbound/inbound phone calls with customers who have overdue accounts in a professional and empathetic manner

Educate customers about payment options, repayment plans, and consequences of non-payment

Resolve disputes or conflicts by addressing customer concerns effectively and professionally

Compliance and ethics to ensure all collection activities adhere to ethical standards and with company policies and laws

Provide exceptional customer service by promptly responding to customer inquiries and resolving the issue 

Assist customers in understanding their rights and responsibilities regarding their debts

Keeping track of assigned accounts to identify customers' outstanding payments.

Completing the assigned jobs within the timeline given.

We are looking for interns that can preferably join us in early JANUARY 2025.

Task

1) Assist on project management

• Learn on project evaluation and execution. Project scheduling and tracking.
• Learn on project compliance of Safety & GMP.
• Learn on manufacturing system, equipment and technology

2) Assist on project contractor management

• Learn on contractor safety management on regulation and monitoring.

3) Assist on project technical discussion / technical troubleshooting

• Learn on troubleshooting skill management. (RCA, FMECA, BVOA, etc)

4) Assist on project coordination with colleagues from multi-department

• Learn on multilevel communicating and coordination skill

5) Assist on MOS (Manufacturing Operation System)

• Learn on MOS (typically called TPM, HPWS, IWS in other industries)

6) Any engineering related task works to be inform by management

• To be informed

Summary of Senior Account Executive – Income Auditor (IA), General Cashier (GC), Payable (AP), General Ledger (GL)

To ensure proper and correct posting and mapping in AR / AP / Inventory / Revenue / Receipt / GL modules and others related in system both manually and software. 

To ensure all revenue and expenses are taken up and booked accurately into accounting system and monthly management reports are produced in timely manner as required by the holding company.

To ensure all accounting entries are appropriately performed with accordance to Malaysia Accounting Standard and are in line with Hotel Policies and Standard.

To directly assist Financial Controller in day-to-day Finance & Accounting operations, accounting matters, audit and other Finance administrative tasks as and when it is required.

Duties and Responsibilities :

a) Income Auditor

1. To coordinate the daily functions of Night Audit and Income Audit are performed with accordance to Hotel Accounting Standard and Company’s policies.
2. Reconcile all other Miscellaneous Income in PMS and prepare itemized listing for each income for tax purposes.
3. Input all income and payment into Daily Revenue Report and to tally with Guest Ledger, Deposit Ledger and AR Ledger movement.
4. Prepare daily revenue report complete with statistic of Room and F&B. Distribute to department head timely basis.
5. Prepare daily revenue journal, ensuring that revenues have been classified to the correct general ledger code and import by GL on daily basis into Q3 Financial System.
6. Review Rate Variance Report and notify Financial Controller on any unauthorized discrepancy.
7. Review and audit Room Discrepancy Report (Maid Room Checklist against Front Office system room status).
8. Conduct physical spot check on ‘000’ and ‘0S’ Room on timely manner or as assigned by Financial Controller.

b) General Cashier

1. Monitor compliance with hotel policies for House Banks, Daily Banking of Cash and Foreign Exchange Policies (if any).
2. Collect daily cashier envelopes from drop safe in presence of a witness each morning. Open and count contents of each envelope in presence of a witness and record cash totals on general cashier report. Ensure witness signature is obtained.
3. Conduct bank trip to deposit daily cash collection into respective bank account in presence of at least one witness via Hotel registered vehicle or any mean of transportation as approved by Financial Controller.
4. Prepare daily General Cashier report and forward to Financial Controller for review.
5. Responsible in posting Bank In Slip for cash collection and clearing the Cash Clearance Ledger.
6. Responsible in updating Cash Receipt in Bank Reconciliation Statement.
7. Process Petty cash and as required and reconcile weekly.
8. Reimburse approved petty cash claims to departments on a timely basis and submit Cashier float reimbursement cheque request to AP Shared Service when the amount fall to minimum PAR of RM1,000.00 (One Thousand).
9. Compile cashier overage/shortage report and ensure report is routed to department head for review then submit to Financial Controller at end of each month for review. Investigate any individually significant variances on a timely basis and report any unexplained variances to the Financial Controller.
10. Ensure General Cashier float is counted with an independent witness at least once per month and to conduct surprise float check at all outlets.
11. Ensure all house floats are supported by current, fully completed and approved house bank contracts and recipient fully understands contract per hotel policy.
12. Ensure house float is returned by any terminating employees. After float has been returned, cancel float contract and send a copy to Human Resources, retaining the original for your records.
13. To maintain the safety of GC Safe Deposit Box and Drop In Safety Box keys and passwords at all time.
14. To maintain sufficient small notes for operation use.

c) Accounting General

1. Prepare and post journal vouchers of all accrual expenses.
2. Perform reconciliation on accrual accounts and to tally with General Ledger and update in reconciliation schedule at month end.
3. Perform Bank Reconciliation and ensure the Cash Book in General Ledger is tally with Bank Statement on 30th or 31st monthly.
4. Undertake any other tasks as requested by the Financial Controller from time to time.
5. Bring to the attention of the Financial Controller any matter requiring attention.
6. To co-ordinate with all Head of Departments on monthly reports for account closing purposes and ensure reports are received on timely manner (eg. Utility, Inventory, Kitchen Inter-Transfer, Store Issue etc)
7. To validate and verify the Verification & Approval Form (VAF) before Account Assistant sending out via HelloSign.
8. To co-ordinate with Account Assistant and Account Officer that all balance sheet reconciliations are performed on timely manner.
9. To co-ordinate with Account Assistant and Account Officer that all monthly journals, accruals and prepayment are accounted for.
10. To co-ordinate with Account Assistant that all payment obligations are remitted on timely manner

a) Rental – before 7th monthly (current month)

b) Contract Labour – before 7th monthly (last month)

c) Statutory/Taxes – minimum 2 (two) weeks prior to its due date.

d) All contracted services – first week monthly

d) Finance General

1. To periodically update Contract / Licence / Insurance Listing and ensure they are renewed before expiry date.
2. To ensure tax return form are submitted on timely manner.
3. To ensure Budget are posted into Q3 Financial before opening new fiscal period in Q3F.
4. To co-ordinate with all Finance and Accounting team members during the audit period and ensure all documentations are in place.
5. To assist Financial Controller on audit inquiries.
6. Maintain an effective filing system for all accounting documents (journals, receipts, revenue and sales transaction slips and invoices, stock card, cheque register, payment voucher, fixed asset invoices and register, etc) for future reference and to safe-keep for at least 7 (seven) years for Custom Audit.
7. Maintain an effective filing system for all Contracts/Licences /Taxes /Insurance
8. To provide and maintain all Hotel Contracts / Maintenance Agreement / Deposits records with Suppliers / Contractors
9. Bring to the attention of the Financial Controller any matter requiring attention.
10. To take charge and represent Financial Controller in Accounting & Finance matters during his/her absence.

Job Requirement :

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Finance / Accountancy / Banking, Hospitality / Tourism / Hotel Management, Business Studies / Administration / Management
• Preferably at least 3 years of related working experience.
• Preferably Executives (Hotel) specializing in Accounting / Auditing or equivalent.
• Good communication skills in English, Malay language for both spoken and written
• 1 Full-time positions available

Job Requirement:

• Candidate should possess a Primary / Secondary School, Professional Certificates, Diploma / Advanced Diploma or equivalent in All Business Field,Business Studies / Administration / Management
• Preferably at least 2 years of related working experience.
• Preferably Junior Executive specializing in Customer Service or equivalent.
• Good communication skills in English,Malay,Chinese,Tamil language for both spoken and written
• 2 Contract positions available

Job Responsibilities:

• Communicate with customers via outbound/inbound phone calls with customers who have overdue accounts in a professional and empathetic manner
• Educate customers about payment options, repayment plans, and consequences of non-payment
• Resolve disputes or conflicts by addressing customer concerns effectively and professionally
• Compliance and ethics to ensure all collection activities adhere to ethical standards and with company policies and laws
• Provide exceptional customer service by promptly responding to customer inquiries and resolving the issue 
• Assist customers in understanding their rights and responsibilities regarding their debts
• Keeping track of assigned accounts to identify customers' outstanding payments.
• Completing the assigned jobs within the timeline given.

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.

This role requires multitasking across a range of responsibilities, including but not limited to acting as the point of contact for all general administrative duties and providing support for general management.

Job Summary:

• Organize and manage the General Managers’ calendar, appointments, meetings (internal and external), and conferences to ensure arrangements and activities are as planned.

• Support and facilitate the completion of regular reports and presentations.

• Prepare for meetings, write meeting minutes, drafting memos, and preparing communication and follow up with the respective stakeholders on their deliverables.

• Provide travel support including booking of air tickets, business trips expenditure claims, maintain travel records, preparing itineraries and managing meeting schedules & appointments for overseas trips.

• Organize, arrange and track personal travel arrangements (including family members): transportation, flights, visa arrangements, hotel bookings, etc.

• Co-ordinate with overseas affiliated companies on General Manager’s appointments, schedule, and overseas business trips.

• Logistics support for meetings, conference calls & events, including but not limited to tracking of participants’ attendance, booking of rooms, TV conference connection and printing of materials.

• Handle selected visiting guests’ needs when in Malaysia.

• Help and support with the coordination of events. Including but not limited to providing food service management and overall event support comprising of sourcing of external function space/ in- house catering/ restaurant booking, corporate gifts, etc.    

• Process outgoing and incoming mail, e.g.: arranging of parcels/ documents for national/international shipping (e.g.: DHL) & regular clearing of mails.

• Maintain a record of expiration dates for passports, visas, driver’s licenses, car insurance and any other documents that require renewal with a specific appointment and date. This includes tracking deadlines, setting reminders, and ensuring all necessary renewals are completed on time to avoid any disruptions or penalties.

• Perform other administrative duties and ad-hoc tasks / projects as and when assigned.

• Maintain professionalism and strict confidentiality with all materials.

• Be able to work under pressure.

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● 1-2 years of experience in Data Processing.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

Key Responsibilities:

• Responsible for Sales and Project Management for Industrial Printing.

• Presenting sales and solution and demonstration to customers.

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

• Present sales, revenue and expenses reports and realistic forecasts to the management team.

• Identify emerging markets and market shifts while being fully aware of new product and competition status.

• Creating sales prospects, perform sales canvassing and all preliminary work.

• Other task/s as and when assigned by the company.

• Requirement of candidate, experience from Label Converter, Flexible packaging & Offset: Pressure sensitive adhesive, Pre-press, Conventional press, Digital press, Digital embellishment, Finishing & QC.

JOB ROLE

We are seeking a highly motivated Travel Advisor with experience in serving high net worth, luxury customers in any field or industry. Prior experience in the travel industry is an advantage.

JOB RESPONSIBILITIES

1. Proactively Engage the Customer Database: Reach out to potential and existing customers, promoting and recommending products from brands under HTT’s portfolio that align with their preferences, needs and aspirations. Strive to achieve company goals by driving customer engagement and conversions.
2. Build and Maintain Customer Relationships: Get to know our customers intimately and anticipate their travel needs, providing personalized solutions and insights surrounding the experiences that we recommend for them. Demonstrate a thorough knowledge of destinations, hotel options, flight options, and/or tour options to deliver value-added service.
3. Creatively curate experiences and solutions: Upon booking customers’ Luxe hotel of choice, to offer innovative and tailored experiences to customers, providing detailed quotes and options that align with their preferences and expectations. Handle customer billing and payments accurately, ensuring a seamless transaction process.
4. Arrange Travel Logistics: Make necessary travel arrangements, including hotel bookings, flights, transportation, and any additional services required. Ensure all arrangements are made within the Service Level Agreement (SLA) timeframe to achieve excellence in customer experience and operational efficiency.
5. Address Customer Complaints: Handle customer complaints promptly and professionally, offering appropriate solutions and alternatives in a timely manner. Aim to resolve issues to the customers' satisfaction, maintaining a high level of customer service and professionalism. To follow the Standard Operating Procedures (SOP) on escalating complaints to Team Lead if unable to resolve.
6. Achieve Sales Targets: Work closely with Team Lead to achieve sales and revenue assigned targets. Continuously seek opportunities to upsell and other travel services and experiences to customers.
7. Foster Excellent Customer Reviews and High Net Promoter Score (NPS): Strive to exceed customer expectations at every interaction, aiming for positive customer reviews and a high NPS. Consistently provide exceptional service to build customer loyalty and promote brand advocacy.
8. Be involved in Travel and Company events, when necessary, i.e., MAS TravelFair, MATTA Fair, exclusive Travel Talks, etc.
9. Safeguard and not to disclose customer (personal and organization) details and our company’s confidential information
10. Any other dutiesat the discretion of the company.

Job Requirement:

• Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor Degree or equivalent in All Business Field,Hospitality / Tourism / Hotel Management,All Services Field
• Preferably at least 5 years of related working experience.
• Preferably specializing in Sales / Marketing or equivalent.
• Good communication skills in English, Malay and/or Chinese language for both spoken and written
• Proficient in Sabre system and have knowledge on Ticketing flight booking

Job Brief:

The ideal candidate will have a flair for writing, a keen eye for detail, and the ability to create engaging and informative content across various platforms. This role involves researching, writing, and editing content to support our marketing and communication efforts.

Job Responsibilities:

• Craft compelling and effective content, including social media posts, website copy, and emails that enhance our brand voice.
• Work closely with the team to brainstorm and develop a variety of marketing materials.
• Translate marketing goals into persuasive campaigns.
• Conduct market research to understand and appeal to our audience.
• Ensure all content is proofread for consistency and accuracy.
• Does extensive research and attends relevant events to bolster industry knowledge.
• Utilize AI tools for process efficiency.

Job Requirements:

• Preferably 2-3 years in content creation, marketing copywriting, or related roles.
• Degree or Diploma in Mass Communication, Journalism, or related fields.
• Fresh graduates are welcomed.
• Ability to research and produce creative audience-specific content.
• Team player, proactive and adaptable in a fast-paced environment, with the ability to work autonomously and meet deadlines.
• Strong writing skills with attention to grammar, punctuation, and tone
• Proficient in English, Mandarin for bilingual content creation
• Well-versed in current social media trends.

Job Brief:

We’re a young, fast-paced and creative team looking for a Digital Marketer to join us! In this role, you’ll plan and run campaigns to generate leads and sales. You’ll then analyze and make recommendations to improve their performance. You’ll also support these campaigns through usage of various sales and marketing automation software.

Job Responsibilities:

• Plan and run digital marketing campaigns.
• Monitor and analyze campaign performance to make relevant optimizations to achieve marketing goals.
• Manage marketing automation tools to nurture leads through the sales funnel.
• Manage Google, Facebook and Instagram advertising campaigns.
• Implement data tracking and perform data analysis across advertising platforms.
• Prepare EDMs via MailChimp.
• Stay updated with the latest digital marketing industry trends, techniques, tools and traffic sources.

Job Requirements:

• At least 2-3 years proven experience in marketing
• Proficiency in digital marketing tools and experience with email marketing, social media marketing, running ads, and content marketing
• Problem-solving prowess and excellent communication skills.
• Attention to detail is second nature to you.
• Proficiency in English, mandarin is a plus.
• Target-driven mindset with a focus on achieving marketing objectives and KPIs
• Strong analytical skills and ability to interpret data to drive marketing decisions
• Knowledge of AI tools and technologies in marketing is a plus

Key Responsibilities

• Act as the primary liaison between the business stakeholder (external or internal client) and the technical

team (product owner).

• Conduct in-depth requirement gathering sessions (specifically on data mapping and functionalities) with

business stakeholder to understand their needs. Analyze these requirements to produce clear and concise

Functional Design Specifications (FDS) for usage by technical team during development/customization of Reg

Reporting

• Document logical designs covering Data Models, Functional, and UI/UX designs.

• Able to work Independently with technical teams to ensure development covers comprehensive business

requirements

• Prepare data verifications template for business stakeholders for SIT/UAT

• Document SIT/UAT test plan, test scripts

• Manage end-to-end defect management

• Perform final sanity test prior to start of UAT with business stakeholders

• Support business stakeholders during UAT and ORT

• Provide ongoing support and clarification throughout the project lifecycle specifically for business

requirements

• Proactively identify potential issues and recommend effective solutions

Job Specification

• Foundation/Diploma/Degree in Business Management/Accounting/Finance/Computer Science/Computer Engineering/IT/Data Science

• CGPA 3.0 and above

• Professional Qualification / Regulatory Licensing Requirement in Google Project Management Certification, PMP BA/PM, AICB – Level 1 – CFS and/or CRCO (optional)

• Relevant Working Experience : 0-3 years experience (accept recently graduated candidate)

• Experience in client-facing roles or customer service or business development

• Experience in regulatory reporting/middle office of banks/financial institutions/payment system operators

Job Brief:

We are looking for a creative and dynamic Content Creator to develop engaging and original content across various platforms. The ideal candidate will have a passion for storytelling, strong writing skills, and the ability to connect with diverse audiences.

Job Responsibilities:

• Create high-quality content for websites, blogs, social media, and marketing campaigns.
• Develop engaging multimedia content, including videos, graphics, and podcasts.
• Collaborate with marketing and design teams to align content with brand messaging and strategy.
• Research industry trends and audience preferences to inform content creation.
• Optimize content for SEO to enhance visibility and engagement.
• Monitor and analyze content performance metrics to improve future content strategies.
• Stay updated on content trends and emerging platforms to keep the brand relevant.
• Ensure all content is proofread for consistency and accuracy.
• Does extensive research and attends relevant events to bolster industry knowledge.

Job Requirements:

• Preferably 2 years experience in content creation, with a portfolio showcasing a variety of work.
• Diploma or Degree in Marketing, Mass Communication, Journalism, or related fields.
• Ability to research and produce creative audience-specific content
• Proficient in English, Mandarin for bilingual content creation
• Proficiency in content management systems and social media platforms.
• Basic knowledge of SEO principles and digital marketing strategies.
• Ability to work independently and manage multiple projects simultaneously.

Job Descriptions:

• To provide technical support, planning and implementation of housing defects maintenance activities and tasks to ensure smooth running of management.
• Troubleshoot and solving emergency in the most effective and efficient manner with main contractor, Subcontractor.
• Liaise and coordinate with project personnel, Customer Relation Officer, Customer or end user (house owner) on scheduled and unscheduled maintenance/ defects issues in the best manner.
• To carry out predictive & preventive maintenance/defects works according to the planned schedule.
• Assist to develop and enhance existing maintenance/ defects program management to be more proactive manner.
• Comprehensive records keeping of all maintenance/ defects activities.
• Plans and implement daily, weekly, monthly and yearly routine maintenance/ defects programs and emergency recovering plans.
• Attending to customer, contractor on site to support and coordination works.
• Follow up with the daily routine job that has been assigned by the Manager
• Execute or perform any task or assignment that may be assigned by the superior.
• Preparing SOP for end users to use where necessary.
• Manage maintenance/defects inventory (tools, spare parts and etc.) to ensure parts are available in time of needs.
• To ensure good housekeeping is maintained at all times (5S).
• May be required to work in shift or weekend to support the required maintenance/ defects activities.
• Perform other ad-hoc tasks assigned
• Discuss and update the status to the superior timely.
• To be based at Batu Pahat Branch Office
• Working period of Monday-Saturday (8am-5pm)

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree, Professional Certificates or equivalent in Architecture,Property Development / Real Estate Management,Engineering (Civil),Human Resource Management
• Preferably at least 2 years of related working experience.
• Preferably specializing in Customer Service or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 positions available
• Possess good analytical skills, meticulous, positive working attitude, committed, good interpersonal skills and follow up skills.
• Ability to build good relationship internally and externally
• Multi-tasking is expected.
• Able to work independently under minimal supervision.
• Able to work under pressure and meet deadline
• To be based at Batu Pahat Branch Office.