Total 796 job vacancies in Malaysia

The Clinical Quality Specialist is a role designed for an experienced clinical psychologist or counsellor to lead clinical governance initiatives through the development, implementation, and auditing of clinical SOPs. This role ensures that key workflows, such as triage, risk assessments, user matching, and escalations, are evidence-based, standardised, and continuously improved. The Specialist also contributes to service development and ensures company-wide adherence to clinical best practices and regulatory standards.

• SOP Development & Management
• Create, update, and standardise clinical SOPs for key workflows.
• Ensure SOPs are aligned with clinical best practices and regulatory standards.
• Maintain a central repository of SOPs, ensuring version control and accessibility.
• Adapt SOPs for diverse scenarios to support organisational growth.
• Staff Training
• Develop and deliver training on SOPs to clinical and non-clinical teams.
• Maintain accessible and up-to-date training materials.
• Auditing & Compliance
• Conduct regular audits to ensure SOP adherence, including clinical site reviews.
• Analyse audit results and provide actionable recommendations to address compliance gaps.
• Track SOP compliance metrics and prepare detailed reports for leadership.
• Monitor trends in adherence and use findings to inform updates to SOPs and workflows.
• Service Development
• Collaborate with cross-functional teams to enhance existing services and create new ones.
• Support the development of programme-specific SOPs by aligning them with core clinical processes.
• Ensure service developments align with workflows and best practices.

• Master’s degree in Clinical Psychology, Counselling, or a related field.
• Minimum of 5 years’ experience in clinical governance, SOP management, or auditing.
• Deep understanding of clinical workflows (e.g., triage, risk assessments).
• Proficiency in tools like Notion and Jira for documentation and project management.
• Strong communication and collaboration skills for training and cross-functional work.

Job Brief:

This developer’s role is to design, build, and maintain high-quality software solutions that meet the needs of our business and customers. This role involves leveraging best practices in software development, debugging and troubleshooting issues, and contributing to the continuous improvement of our development processes and technologies. Ultimately, the Developer will play a key role in delivering innovative solutions that drive business success and enhance user experience. 

Job Description:

• Understand regulatory & 3rd party technical specifications for the purpose of software design and development.​ 
• Participate in design and requirements meetings and provide input towards effective and lean software design.​ 
• Develop functional design specification documents.​ 
• Participate in technical meetings and understand overall technical specifications and development timeline expectations.​ 
• Oversee/perform software installation in Development and QA servers.​ 
• Develop detailed specifications for development, if required.​ 
• Perform system integration test on program sets (sanity test) and ensure programs perform according to specifications.​ 
• Escalate issues/challenges to Systems Analyst.​ 
• Keep abreast with latest coding standards and best practices.​ 
• Apply selected/new technologies and standards into program codes and perform simple POC/sanity test.​ 

Job Requirements:

• Bachelor's degree in computer science, software engineering, or a related field (or equivalent experience). 
• At least 2 years in software development.
• Excellent programming skills, and experience with database design and development.​ 
• Proficiency in Programming languages: C.​ 
• Added advantage if the candidate knows Java.
• Proficiency in Databases: SQL (Oracle).​ 
• Knowledge of software development life cycle.​ 
• Exposure in Banking/Financial/Payment System is an added advantage.​ 
• Additional advantageous competencies such as Docker, Kubernetes, Git, Bitbucket. 

Why Join Us?: 

• Fast-Track Promotion: Don't stay stagnant. We recognize talent and provide accelerated career growth opportunities. 
• Innovative Environment: Work in a place where new ideas thrive. 
• Competitive Compensation: Earn a rewarding salary and benefits. 
• Collaborative Culture: Join a team that values unity and respect. 
• Impactful Work: Contribute directly to our success and make a difference. 
• Employee Recognition: We see your hard work and ensure it's celebrated. 

Job Descriptions:

• Build and maintain relationships with new and existing clients to understand their needs.

• Conduct product presentations to showcase the features of our Company products.

• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.

• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.

• Responsible to provide Pre & Post sales service to our clients.

• Stay updated on our industry trends, competitor activities, and market developments to identify opportunities for growth to enhance the selling strategies.

Job Requirements:

• Bachelor's Degree in all Business field.

• Candidate with 1-2 years of sales experience preferred. Those with the same industry will be an added advantage.

• Good communication skills in English, Bahasa Malaysia and Chinese.

• Must have a valid driving license and able to travel if required.

• Results oriented, self- driven, persuasive and resourceful.

• Proficiency in Microsoft Office Suite.

• Fresh graduates are welcome to apply.

Job Descriptions:

• Build and maintain relationships with new and existing clients to understand their needs.

• Conduct product presentations to showcase the features of our Company products.

• Responsible in managing all aspects of sales from Prospecting, Qualifying, Proposing, Closing & Collection.

• Collaborate with the Sales Manager to develop sales strategies to increase market share and revenue.

• Responsible to provide Pre & Post sales service to our clients.

• Stay updated on our industry trends, competitor activities, and market developments to identify opportunities for growth to enhance the selling strategies.

Job Requirements:

• Bachelor's Degree in all Business field.

• Candidate with 1-2 years of sales experience preferred. Those with the same industry will be an added advantage.

•Good communication skills in English, Bahasa Malaysia and Chinese.

• Must have a valid driving license and able to travel if required.

• Results oriented, self- driven, persuasive and resourceful.

• Proficiency in Microsoft Office Suite.

• Fresh graduates are welcome to apply.

Job Brief :

Effectively assist Assistant Director of Sales & Sales Managers in general administration and executing sales coordination of all enquiries in a most professional and effective manner.

Job Responsibilities:

1. Ensure overall effective office administration, maintain cleanliness at all times, to upkeep the display areas and display items.
2. Ensure all enquiries and correspondences are replied within the stipulated time. Effective follow-ups are to be conducted for such enquiries.
3. Ensure sufficient stock level of stationeries; give away items, collateral and brochures.
4. Ensure all office equipment are in working condition e.g. computers, photocopy machine or printer.
5. To effectively utilize the standard forms and letters to ensure that such forms and letters are presented in a most professional manner.
6. To assist Director of Sales & Marketing and Sales Managers in answering telephone inquiries, preparing contract letters or proposal letters for all market segments and handles general administration.
7. To maintain an effective account and account management through PMS and to be fully competent with operating PMS.
8. To ensure that all client data input in the PMS is accurate and updated. 
9. Prepare corporate rate letters on newly signed up accounts and to update profile into PMS efficiently.
10. To ensure that corporate rate letters, correspondence and other important documentation are prepared in a meticulous detail and presented in the most professional manner.
11. To issue group resume and banquet event order (actual or draft) upon receive confirmation & reconfirmation of events from organiser. 
12. Banquet event order is to issue at the stipulated time and ensure it shall be issuing 3 working days before event date except last minute event shall be issue within the day or less than 24 hours before event date. 
13. To update event list with updated with require details at all time. The data & details on the event list shall be correct at all times and readily to be exact when it is needed. 
14. To ensure that group resume, site inspection, VIP list and other important information are distributed to support department in a timely manner.
15. Ensure proper filing at the end of each day and mailing out letters.
16. Perform any other duties assigned by the Director of Sales & Marketing and Sales Manager from time to time.

Job Requirements:

• Microsoft Office
• Fluent in written and oral English and Bahasa.
• Knowledge of Mandarin or dialect will be an added advantage.
• Self motivated
• Team player
• Result driven, energetic, and focused
• Flexible schedule, integrity and organized

• Provide timely human resources services to the internal clients which include liasing with HR Business Partners to ensure services meet required standards and liaison with third party suppliers to ensure the service delivery is in meeting the requirements and expectations of the service centre.
• Ensure the daily activities in the HR Service Centre are comply to the standard work procedures and related legal requirements
• Provide the day-to-day HR service centre processing, including Pre-Onboarding medical and background screening,  Employee ID Administration, Expatriate Administration
• To coordinate necessary documents submission and to perform data entry in portal for Dasar Gaji Progressive application submission
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

The Graphic Designer is responsible for ensuring that all the graphic design, layout and artwork including forms, brochures, leaflets, flyers, posters, menu inserts, business cards, and digital photos are develop and archive with correct file names and reference number. High ethical standards are necessary to maintain both competitive advantage and the pride and confidence of our associates, and to provide quality products and services to customers and clients.

Maintenance Agent-Technician
You perform highly diversified duties to install, troubleshoot, repair and maintain the property’s facilities and equipment to ensure a safe and functional environment for the guests.
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Inspect and perform preventative maintenance on property’s facilities and equipment
Inspect all areas of the property for safety issues and take immediate corrective action
Assist guests regarding property facilities in an informative and helpful way

The Safety Officer will be responsible for ensuring that Mövenpick Hotels & Residences complies with all safety regulations and that the work environment is safe for all employees and guests. The role involves monitoring workplace activities to ensure that staff and guests follow company policies and government safety regulations, as well as facilitating training programs to prevent accidents and injuries. This position also entails investigating accidents, preparing reports, and recommending preventive measures.

Key Responsibilities:

• Ensure Compliance:
  • Monitor and ensure compliance with Saudi safety laws, regulations, and company policies.
  • Conduct regular inspections of the property, facilities, and equipment to identify potential hazards.
  • Maintain safety standards in alignment with local regulatory requirements and industry best practices.
• Risk Management:
  • Identify, evaluate, and mitigate safety risks within the hotel premises.
  • Develop and implement corrective measures to address risks and ensure the safety of all guests, employees, and contractors.
• Safety Training:
  • Develop, coordinate, and conduct safety training programs for employees on topics such as fire safety, health and safety regulations, evacuation procedures, etc.
  • Educate staff on the importance of adherence to safety protocols and encourage a culture of safety awareness.
• Incident Management:
  • Investigate any incidents or accidents, including near-miss events, within the hotel premises.
  • Compile detailed reports, document findings, and recommend preventative measures.
  • Maintain a log of accidents and report the data to the appropriate authorities when required.
• Emergency Response Planning:
  • Assist in the development and implementation of emergency evacuation and disaster recovery plans.
  • Coordinate regular fire drills, first aid training, and other emergency procedures with relevant stakeholders.
• Documentation and Reporting:
  • Prepare reports on safety violations, accidents, and unsafe working conditions, and suggest remedial actions.
  • Maintain all safety-related records, documents, and certifications.

A career that lets your passion shine:

As a Front Office Services Agent, you are the heart of guest experiences, seamlessly balancing the roles of porter and guest service agent. From providing warm welcomes and efficient check-ins to attentive departures, you ensure every interaction reflects five-star excellence. By managing communications, promoting loyalty programs, and assisting with luggage, you will set the tone for exceptional service, making each guest stay even more memorable.  

Functional Responsibilities

• Proficient computer skills to include:
  • Working knowledge of Microsoft Office software applications (Word, Excel, Outlook, PowerPoint).
  • Use of the Internet to conduct research and/or open-source checks in aid of investigations.
• Conduct and interpret database checks and credit reports.
• Perform data entry.
• Provide direct support and service to the administration of the FBI Security Program, including logs, audits, analytical analysis, inventory, workflow tracking, maintaining schedules, and presentation briefs.
• Provide support, analysis, and research into complex problems and processes related to Personal Security.
• Work on complex problems and provide solutions.
• Advise supervisor of potentially controversial matters or those with far-reaching implications.
• Initiate or perform extensive FBI indices checks, arrest record checks, and similar tasks to obtain pertinent and identifying information for the cases assigned.
• Recommend the need for polygraph examinations and/or interviews based on analysis of all available data. Compose appropriate communications to pertinent FBI HQ Divisions and FOs to initiate these processes, setting forth any specific guidance that should be followed (e.g., particular areas in question, special qualifications desired of interviewer). Determinations and resulting communications are subject to review and approval by the Government lead.
• Summarize all data provided and developed in a formal written analysis of security concerns and their resolutions, considering information developed.
• Establish and maintain liaison with other FBI HQ Divisions, DOJ, and other agency officials, including members of the IC, to obtain, develop, and/or resolve queries as required.
• Coordinate or work in concert with other FBI components as required to surface, develop, and resolve various issues encountered.
• Recommend new methods and procedures for passing and affirming clearances, including SCI/Regulations, FISs, and/or EO and DOJ Orders.
• Perform security assessment investigations and provide recommendations to the FBI HQ.
• Review and analyze requests for investigations concerning security clearances.
• Prepare a detailed analysis of all information developed, including potential remedial or precautionary actions to meet minimum security standards.
• Assist with briefings and debriefings of individual cases as necessary.
• Maintain electronic and hardcopy logs, scan and upload documentation.
• Update and audit electronic workflow tracking programs.
• Provide customer service and appointment scheduling.
• Upload all official documents into the defined system of record, management, workflow, or tracking systems, files, and/or sub-files.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· To plan, coordinate and follow-up sputter systems start-up / conversion activities and process

documentation.

· To audit sputter parameters and practice periodically, include online SPC and procedure

conformance.

· To lead sputter process related issues trouble shooting (common causes), work closely with shift

process team in sputter process sustaining, trouble shooting & improvement in order to achieve

sputter utilization (down time), yield & quality goal.

· To lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which

include new products/machines/process qualification.

· To lead, supervise and coach/train process tech, include engineering specialist and characterize

technicians.

· Responsible for sputter process related issues trouble shooting (common causes), work closely

with Shift process team in sputter process sustaining, trouble shooting & improvement in order to

achieve sputter utilization (down time) & quality goal.

· Responsible to lead, supervise and coach/train process tech, include engineering specialist and

characterize technicians. Responsible to train and share PMR/DS sputter process and yield

improvement knowledge with the team.

· Responsible for sputter parameters monitoring, include online SPC monitoring and procedure

conformance.

· Responsible for sputter machine start-up include process characterize (new products & process

changes).

· Responsible for new products/machines/process qualification.

· Responsible for sputter process improvement projects (SU/STT/Cost/Quality/PPH & others).

Others include FMEA.

· Understand and accept responsibility for performing jobs safely

· Follow safety and health rules

· Responsible to assist in sputter yield related issues trouble shooting (common causes). Work

closely with Anelva yield team in sputter yield sustaining, trouble shooting & improvement in order

to achieve sputter yield goal. This includes 0725 Operation Yield Improvement.

· Other supervisor assigned task

Improve Media magnetic baseline: ACC% and to enable process stability and repeatability via recipe tuning and optimization.

• Responsible for new product qualifications.  

In the position as the Director, Data Governance, you will be crucial in supporting and executing initiatives to increase and govern data quality to maximize Western Digital’s value.  This role involves working with other supply chain data stewards to develop and implement data quality and governance strategies and processes across the supply chain, ensuring they are prioritized to support business objectives and improve operational efficiencies.   The perfect candidate will possess a solid background in Data Quality and Analytics with demonstrated experience in stakeholder collaboration, establishing frameworks and execution of the strategy to drive data governance projects, results, and compliance.

Key Responsibilities:

1. Data Quality Assurance:
   • Establishing data quality metrics and benchmarks.
   • Implementing data validation processes to identify and rectify discrepancies.
2. Data Governance:
   • Developing and enforcing data governance policies and standards.
   • Measuring adherence to policies, standards, and data quality standards.
3. Tool and Technology Management:
   • Evaluating, implementing, and supporting data quality and analytics tools (e.g., ETL tools, BI platforms).
   • Staying updated on emerging technologies and best practices in data management.
4. Reporting and Visualization:
   • Creating data quality scorecards, areas of focus, and reports to present data quality insights to stakeholders.
   • Leveraging data visualization tools (e.g., Tableau, Power BI) for effective communication.
5. Performance Analysis:
   • Analyzing the effectiveness of data quality / cleansing initiatives through KPIs and metrics.
   • Continuously improving processes based on performance outcomes.
6. Cross-Functional Collaboration:
   • Partnering with IT, business units, and data governance teams to align data strategies.
   • Communicating analytical findings and recommendations to stakeholders.
7. Team Leadership:
   • Recruiting, training, and mentoring other data stewards and professionals.
   • Fostering a collaborative environment that encourages innovation.

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervise and lead a planning support team in the daily production planning and scheduling activities.
• Coordinate and aligned with the Asia planning team and IE to balance weekly build plans intake with production capacity.
• Develop and maintain a comprehensive master loading schedule that meets customer demand while adhering to manufacturing capacity.
• Ensure that critical or urgent orders are prioritized in the schedule to meet customer deadlines and minimize delays.
• Regularly adjust daily schedules based on changes in demand, material availability, or unforeseen disruptions (e.g., machine downtime, supply chain issues).
• Balance the workload across production lines or shifts to ensure that available capacity is used effectively while avoiding bottlenecks.
• Proactively identify and resolve any potential WIP pile-ups to maintain a smooth production flow.
• Collaborate with the procurement team to ensure that raw materials and components are available on time to meet production schedules.
• Quickly identify delays or production bottlenecks and take corrective action to bring schedules back on track.
• Monitor the flow of Work in Progress (WIP) to ensure work orders are completed within the established Manufacturing Lead Time (MLT).
• Collaborate with the Order Fulfillment team to streamline processes and ensure timely delivery.
• Serve as a key liaison between production, procurement, quality control, process & product engineering, and logistics departments.
• Analyze production data to identify areas for cost reduction and efficiency improvement.
• Support others tasking and production analysis reports that assigned by the departmental manager/HOD.

We are seeking a highly skilled and innovative staff engineer (Memory Test Process Engineer)  to lead our technical team in bringing new products to market within a dynamic environment. In this role, you will lead and contribute to the development and implementation of advanced test engineering strategies for our cutting-edge storage products. Below are the key responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Test Process Development:
  • Design and implement robust test processes for memory products and system-level testing.
  • Develop and validate test methodologies to meet product performance and quality requirements.
  • Collaborate with product engineering and design teams to define test specifications and strategies.
• Responsible to manage and deliver engineering support to production for a specific or group of products after technology transfer from NPI to HVM.
• Continuously looking for ways to error proof the process in backend test.
• Work on system optimization that governs the entire test processes.
• Oversee yield performance for the Memory test processes.
• Optimization and Troubleshooting:
  • Analyse test results, production issues and troubleshoot to identify root causes thus providing solution on corrective and preventive action.
  • Optimize test flows to improve efficiency, reduce cycle time, and lower costs.
  • Proficiency in 8D problem solving model/approach is required.
• Process and Equipment Management:
  • Partner with equipment team & vendors to resolve technical issues and stay updated on the latest test technologies.
  • Exposure to Advantest test platform would be an added advantage.
  • Should pose basic coding skill to understand basic programs for troubleshooting/ Debugging.
• Data Analysis and Reporting:
  • Utilize data analytics to monitor test process performance and identify areas for improvement.
  • Monitor and drive yield related issues in Memory test and system test.
  • Generate detailed reports and presentations for management and cross-functional teams.
  • Knowledge in SQL, JMP, Power BI, Spotfire and any other data analytics tools will be an added advantage.
• Collaboration and Support:
  • Work closely with manufacturing, QA, Planning teams to implement test solutions in production environments.
  • Provide technical support and training to operators and other stakeholders.
  • Good exposure on manufacturing related documentation is required. (FMEA, Process Flow, Work Instruction, Control plan, SOP, QMS Documents, Product drawings & Etc)

Role Summary:

The Global Procurement Operational Hub located in our office in Kuala Lumpur which provides support operationally in all regions where Experian operates – Brazil; Spanish Latin America; North America; UK; Europe, Middle East and Africa and Asia Pacific.

As such we are looking to hire a Procurement Operations Specialist that will have exposure to a variety of cultures and processes as part of this exciting opportunity to gain experience in the Procurement environment.

What you'll do:

You will be responsible for multiple tasks that support the in-region buyers during the entire Procurement lifecycle.

These include as per below:

• Report generation, data management and maintenance of Ironclad, our contract lifecycle management tool
• Administer Purchasing Documentations and updates into Oracle system
• New Suppliers Onboarding Due Diligence Checks
• Manage shared mailbox for Regional Procurement Team.
• Monitoring changes to payment terms in supplier details and purchase documents
• Update policy, PO Terms and Conditions to internal and external Procurement websites
• Monitor, review and identification of non-compliance of purchasing card purchases,
• Your interactions will be both with the in-region buyers and a large spectrum of stakeholders to provide first line response to queries before escalating these if needed to your line manager.
• You will also actively contribute to the identification of opportunities in the processes that you manage to improve efficiency and reduce waste.

About the job
To maximize kitchen furniture & accessories sales using knowledge of my range, local market and my
customers, as well as the IKEA tools and the experience and expertise of my colleagues. Support the
efficient work of the IKEA mechanical sales system to ensure the continued success of the IKEA
Concept.

Your assignment

• Actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

• Collaborate with the software development team to understand project requirements and objectives.
• Participate in software testing activities, including writing test cases, executing tests, and identifying defects.
• Perform technical analysis of software systems, including code review, performance analysis, and troubleshooting.
• Assist in the design and implementation of automated testing frameworks and tools to streamline testing processes.
• Work on automation projects to improve efficiency and reliability in software development and testing.
• Document findings, analyze results, and provide recommendations for improvement.
• Communicate effectively with team members and stakeholders to ensure project goals are met.

Get to Know the Team

The Country Legal team provides contractual, regulatory, compliance, governance advice, including the preparation of templates, reviews of agreements from multiple Grab and Supermarket businesses and attending to the product launches.

Get to Know the Role

• You will focus on the Grab and Supermarket businesses.
• You will report to General Counsel, Malaysia and working onsite.

The Critical Tasks You Will Perform

• You will create new templates and review/amend a variety of agreements, including commercial tenancy agreements and undertake legal research and help prepare draft advice for the business.
• You will conduct legal analysis on new product initiatives and any related requests from stakeholders.
• You will liaise with regional Grab Legal counsels in the region, internal stakeholders and external vendors.
• You will keep updated on important legal and compliance-related information, including changes in laws in the region related to the company's business.
• You will assist with administrative legal tasks.

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

ABOUT YOUR ROLE:

This is a 6 months internship in the APAC Customer Experience and Commercial Excellence team. You will support various aspects of business reporting, analysis and insights Additionally, you will interact with various stakeholders from the Sales and Marketing  functions to manage and report the business data. 

This internship offers both full-time and part-time (3 days per week) options for a duration of 6 months

YOUR RESPONSIBILITIES WILL INCLUDE:

• Track business opportunities progress: You will gather and process sales data and use various tools and applications to organize this information into easy-to-understand charts and reports. 

• Refresh data in our key performance reports: You will take information from our customer relationship tool (Salesforce.com) & Digital marketing data (Google Analytics, Social Media Analytics, etc), process the data, and update reports that our managers use to track progress and make decisions

• Track how well our teams are using the CRM system (salesforce): You will gather data and derive insights on how our employees are adopting CRM as their main tool and how they use it to update reports and presentations

• Create performance summaries for each country: You will help create slides that summarize how our business is doing in different countries, with a focus on digital customer experience

• Help conduct a customer survey: Every three months, you will help organize a survey to obtain feedback from our customers. This includes gathering customer information, sorting it by country, and keeping track of how many people have responded to the survey.

• Engage with various stakeholders: You will be a part of our eCommerce portal design team where you will need to interview multiple stakeholders, gather the voice of customers, compile those insights and transform them into an optimal design for our eCommerce portal.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

A Program Manager for Sustainability is responsible for leading and overseeing sustainability programs, projects, and initiatives within an organization. This role involves developing strategies, managing resources, and ensuring that environmental and social sustainability goals are met. The program manager ensures that sustainability initiatives are aligned with organizational objectives and regulatory requirements, promoting eco-friendly practices and fostering a culture of sustainability across the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop, implement, and monitor sustainability strategies and goals that align with the organization’s objectives.
• Plan, manage, and execute sustainability projects from inception to completion.
• Coordinate with cross-functional teams to ensure smooth execution of sustainability programs.
• Monitor project progress and report on sustainability metrics.
• Build relationships with environmental organizations, regulatory bodies, and other sustainability networks.
• Gather and analyze data related to sustainability initiatives (e.g., carbon footprint, energy usage, waste management).
• Prepare sustainability reports, presentations, and updates for management and stakeholders.
• Stay informed on the latest trends and innovations in sustainability and propose new ideas to improve sustainability efforts.
• Implement best practices related to sustainability across the organization.
• Identify opportunities for cost savings and efficiency improvements in sustainability operations.
• Identify potential sustainability-related risks, including regulatory changes, environmental impacts, and community relations issues.