Total 1,047 Full-time job vacancies

As Employee Relations Specialist, you have responsibility and accountability for the Employee Relations areas for the country(ies) in scope. E.g., implementation of global deliveries and processes, policies, and guidelines. Securing that local laws, practices and needs are captured and catered for.  Facilitating alignment between global and local needs to achieve common approach and delivery where needed. 

To be successful in your role you ensure that your part of the Employee Relations network have the right competence, work multi and contributing to the business needs by taking responsibility for the whole. By having a holistic approach and proactively ensuring market intelligence, you enable agile solutions, compliance to existing and upcoming legislations, mitigate risks and solve problems to support the business needs.

Key responsibilities

• Provide legal support, secure compliance, and represent H&M Group as an employer in the local market; Responsible for negotiations with local work councils and unions, incl. collective bargaining. negotiations. 
• Set and implement a systematic way of working within the health and safety area by investigating, risk assessing, raising awareness, mitigating potential risks, and following up across the organization together with the Security team.
• Secure proactive management of incidents, accidents, risk observation and reporting throughout the business operation in cross collaboration with local Security team. 
• Give expert advice on People Relations and support to managers, HR, and other functions in the local market; secure all Managers have relevant competence and tools regarding People Relations.
• Collaborate with Group CoE People Relations to implement and adapt policies, guidelines, and frameworks locally. 

1. To ensure stores activities are operated smoothly and according to the Standard Operating Procedures. 

   • Manage to handling product quality, stores cleanliness and quality staffs and hygiene.
   • Check bank-in reports of stores to ensure daily sales takings are banked in on time.
   • Monitor and ensure smooth daily operation at the stores assigned.
   • Verification of stores requisitions which includes stock take report, petty cash, claim, payroll, hiring of part time.
   • Ensure Store Opening, Closing and sales transactions are in line with the SOP.
   • Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.

2. To train, guide & coach service staff on performance & discipline and plan work shift for store staff. 

3. Responsible in renewing stores license with local council.

4. Ensure overall retail outlets operations are managed effectively to achieve sales targets, maximize profitability and productivity, increase customer satisfaction, and ensure continuous business growth. It also including the monitoring and execution of marketing program.

5. Manage customer complaints promptly and take effective action to prevent a recurrence of such complaints.

6. Monitor and control the operational expenses and budgets.

7. Able to plan sales promotion & marketing initiative.

8. Ensures identification of obsolete/slow moving stock and obtain management approval on markdowns and product discounts to ensure stock is liquidated as per retail /brand/category guidelines.

9. To ensure all orders issued are delivered on time and ensure the highest delivery ratio.

10. To conduct competitor surveys on the product's features, prices, and the activities that are taking place in other surrounding outlets.

11. Any other ad-hoc duties assigned by Management.

Provide timely, accurate, relevant and comparable financial information to secure compliance to Inter IKEA Group ("IIG") Guidelines and local financial rules & standards. Key assignments including:

Stock

• Secure that stock taking process is being carried out by ESP timely and accurately in accordance with IIG Working Method and statutory audit requirements.
• Responsible for stock valuation accuracy and correctly accountable in P&L and Balance Sheet e.g., stock valuation of end-date-sales/stop-sales articles, concrete stocks and NRV of articles.
• Follow up with Supply Operation on the clearance of end-date-sales/stop sales articles and concrete stocks, to minimize losses to the legal unit. Ensure inventory ageing analysis is available by 15th of each month and deliver to the respective stakeholders.
• Working closely with Business Navigator to identify /find root course on significant or ‘uncommon’ inventory adjustments.

Accounting

• Preparation of journal entries for month end accruals on cost/expenses, monitoring the accruals balance and ensure there is no long outstanding.  
• Being the super user of procurement system, manage P2P process from end to end.
• Manage missing price and support customs team on pricing information

Insurance

• Ensure updated master record is in-placed. Evaluate & review every insurance coverage before each renewal. Ensure full coverage of Company’s asset & mitigate operation risk via adequate and correct insurance.
• Initiate claim process promptly and follow up closely until case is closed.

Compliance

• Assist in statutory audit, custom audit (if relevant)
• Compliance and internal control: Ensure all working methods and internal controls are according to ISMY Financial manual & Internal Control Framework (ICF). Secure the existence of 4 eyes principle in all areas.

People & Culture:

• Contribute to the Accounting team in accordance with “Leading business & people together”, ensure team competence meet current and future business needs.
• Act as an ambassador of IKEA values.

• Administrative work on Ms Excel files or research work on MS Word
• Conducting research that is pertinent to understanding either the users of our platform or job applicants
• Planning and as well as designing tools that would be used to help our users understand themselves like with personality tests or processes that would help facilitate the users’ ability to find, enrol or to apply opportunities more easily (Like for learning and job opportunities)
• Working with graphics designers or coming up with your own website or mobile app page concept things such as psychology tests, career tests on Adobe XD
• If needed: To help run or be a part of induction programs or training programs for new employees to help them integrate into the company culture better
• If needed: Human resource functions such as interviewing and testing applicants

• To work with our product design manager/ managing director
• Designing app pages, features, buttons, layouts, etc
• Designing website pages, features, buttons, layouts, etc
• Designing marketing or promotional material
• Converting design files into ones suited for back-end developers
• Helping us design the best user experience for the website and our Mobile Application
• Suggest to improve software/application user experience
• To design marketing tools such as email templates, social media posts, banners, etc.
• To work with the marketing, business or psychology department when necessary
• If needed, designs for social media tools for our website and or mobile application

• Collaborate with the software development team to understand project requirements and objectives.
• Participate in software testing activities, including writing test cases, executing tests, and identifying defects.
• Perform technical analysis of software systems, including code review, performance analysis, and troubleshooting.
• Assist in the design and implementation of automated testing frameworks and tools to streamline testing processes.
• Work on automation projects to improve efficiency and reliability in software development and testing.
• Document findings, analyze results, and provide recommendations for improvement.
• Communicate effectively with team members and stakeholders to ensure project goals are met.

Tasks:

• Assist with executing marketing campaigns.
• Assist in managing brand campaigns.
• Plan and manage marketing collaterals (assists with internal operational tasks)
• Assist in implementing of comprehensive marketing gameplans.

Projects:

• Responsible for pre-event preparation, including gathering material and reviewing presentations, as well as onsite coordination such as booth/registration setup during PR campaigns.
• Maintaining Big Data Dashboard
• Annual Marketing Gameplan execution 
• Gameplan (Plan - Execute - Post)

Job Overview
We are responsible for the planning, installation, maintenance and improvement of the Manufacturing Information Technology, Digitalization and Data Warehouse of our Semiconductor Testing facility in Penang (PgP5). We are also responsible for the coordination and implementation of the IT security, Data Security and the Enterprise IT of the facility.

• Job Description
• Being part of the Data Engineering team to establish and sustain an efficient Data Warehouse & Data Integration for Data Analytics for our Final Test facility in Penang.
• Working closely with our counterparts from both locally and internationally to build and manage Data Pipeline and ensuring high Data quality for Data Analysis and continuous improvement.
• Perform evaluation on the data by using deep IT knowledge and contribute to improve Data Engineering quality, accuracy, reliability and stability.
• Responsible for installation, maintenance and improvement of the Data Warehouse, ETL, software components, digitalization and visualization of reports, conducting approval processes and adapting existing processes to functional needs of the new facility.
• Ensure the data are handled securely according to Bosch Data Security requirements.
• Provide excellent IT solutions to our internal customers to support Lean Manufacturing and Lean Management.
• Support the reporting of data and visualization of data to Headquarter and Plant Management.
• Involved in the Bosch Semiconductor Organization IPN for Data Management and Data Engineering as well as in technology transfers from other semiconductor plants and will provide training and technical guidance on Data Engineering and data related issues.
• Supports the training and coaching of team members in field of Data Engineering and Data Warehouse.

Job Purpose

Responsible for managing and supporting the MIS Department's daily task monitoring asset management, and sourcing/procurement-related activities.

Job Accountabilities

• To compile and check distributiors' A&P claims.
• Assist in documentation of regional/MT team ARF.
• Prepare post-mortem / evaluation report.
• Assist in compiling & tracking Trade activities.
• Timerly and effectively coordinate the POSM's -distribution.

Summary

To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary.

Job Description.

• Providing complete information about the product to the customer.
• Solving all product or service-related issues of the customers.
• Giving the right pitch to the potential customers, so they buy the product or availing the services.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly
• Providing the best possible solution to the queries of the customers

Job Requirements:

• Preferably with at least a Diploma or any equivalent certificate; and possibly considerably with at least a Sijil Pelajaran Malaysia (SPM) holder with relevant work experience in a Contact Centre environment or customer service experience.
• Ability to read, write, and converse fluently in English and Bahasa Malaysia.
• Able to work on rotational shifts including night shift (if and when required), weekends, and public holidays.
• Possess customer-focused customer service skills, with a desire to resolve each customer's issue.
• Strong interpersonal skills and ability to manage difficult customer situations.
• Possesses a good working attitude, self-motivation, good communication skills, teamwork, and the ability to interact with various people at the work location
• Punctual and disciplined.
• Basic computer skills in Windows environment and Microsoft Office applications including MS Outlook, Word, and Excel.

Working Conditions

24/7 shift scheduling (Must be open to flexible working shifts)

Variable work schedule including work hours at night and weekends

Overtime may be required

For working location at Jalan Kolam Air Lama, Ampang, the candidate must possess their transport

Remarks: -

Work Hours: 24/7 Shift working schedule (5 days weekly, 8 hours daily, 2 days off)

Location: Jalan Kolam Air Lama, Ampang

• Malaysian Only

The primary role (Suitable for Beginners)

• Web scrapping using HTML and Python on beautiful soup, Sellenium, Pycharm and more
• To check and ensure that the data in the csv. files match what is on the websites and that the code is working and then keeping/storing the csv files into Dropbox

Other roles if not assigned Webscrapping.

• Manual software testing for our website and application and documenting any issues, bugs or errors found as well as any possible solutions for them
• Automation testing using Cypress.io to automate the bug testing process
• AI automation testing using the Recombee platform (Suitable for Machine Learning, AI or Data Science majors)
• Research into the best ways to develop/create/establish a system or element of our platform like chatbots, automated responses, etc if needed
• If needed: Using Adobe XD to open prototype designs and analyze the UI/UX
• If needed: Assisting senior developers by coordinating project management activities using Jira

Note: We mainly use Skype and Dropbox, but with seniors developer you may also have the opportunity to use Microsoft Teams.

Summary

To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary.

Job Description.

• Providing complete information about the product to the customer.
• Solving all product or service-related issues of the customers.
• Giving the right pitch to the potential customers, so they buy the product or availing the services.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly
• Providing the best possible solution to the queries of the customers

Job Requirements:

• Preferably with at least a Diploma or any equivalent certificate; and possibly considerably with at least a Sijil Pelajaran Malaysia (SPM) holder with relevant work experience in a Contact Centre environment or customer service experience.
• Ability to read, write, and converse fluently in English and Bahasa Malaysia.
• Able to work on rotational shifts including night shift (if and when required), weekends, and public holidays.
• Possess customer-focused customer service skills, with a desire to resolve each customer's issue.
• Strong interpersonal skills and ability to manage difficult customer situations.
• Possesses a good working attitude, self-motivation, good communication skills, teamwork, and ability to interact with various people at work.
• Punctual and disciplined.
• Basic computer skills in Windows environment and Microsoft Office applications including MS Outlook, Word, and Excel.

Working Conditions

24/7 shift scheduling (Must be open to flexible working shifts)

Variable work schedule including work hours at night and weekends

Overtime may be required

For working location at Jalan Kolam Air Lama, Ampang, the candidate must possess their transport

Remarks :-

Work Hours: 24/7 Shift working schedule (5 days weekly, 8 hours daily, 2 days off)

Location: Jalan Kolam Air Lama, Ampang

Malaysian Only

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Productivity improvement project: Lead in cost saving projects such as Productivity improvement, cycle time improvement, MMR improvement, etc. to meet company goals.
• Capacity planning and analysis to meet the volume demand and maximize the plant utilization.
• Maintain IE database and lead on the IE related system project.
• Time study and time standards: Perform time study data collection and analysis, continuous improvement based on Lean concept.
• Define production layout to ensure high efficiency and ergonomic for Lean operation.
• Coordinate in tool relocation & re-layout activities.
• Resources planning for DL & IDL based on production volume targets.
• Carried out material flow & process flow analysis. Study and explore opportunity to improve current process flow, material flow, line balancing, etc.….
• Validate automation performance and capability.
• Support IE in validating offline process activity such as conversion time, kitting time, tooling preparation time, etc. and opportunity to improve the offline activities cycle time.
• Collaborate with Production, QA, Process, and Automation team to achieve Operations KPI’s
• Perform other duties as assigned.

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Brief:

To efficiently and effectively maintain all Konica Minolta products in the field at optimum operational level at all times.

Job Responsibilities:

• Ensure the proper service, maintenance and repair of all Konica Minolta products in the designated areas and such service to be carried out promptly, efficiently and courteously.
• Be ready to assist other area / branch when needs arise.
• Installation of printer/scan/fax drivers, applications/software settings on machines/PCs, resolving issues crop up on solutions/applications sold by Konica Minolta, are part of the job responsibilities.
• Ensure all service jobs are properly recorded in Service Reports with all relevant information as requested and such reports must be submitted to Superior same day of service or latest next morning.
• Ensure all parts required are properly recorded in Spare Parts Requisition Form and to acknowledge receipt of parts taken at all times. Unused parts/ spoilt parts must be returned to Spare Parts Department same day or latest next morning.
• To call the Office upon arriving at customer's site and after completion of service calls or as at when directed to do so.
• To attend all Konica Minolta products' service training and any refresher course as may be considered necessary from time to time and/or as directed, and keep up-to-date all technical service bulletins, manuals, modification kits etc as given/taught from time to time.
• Ensure all Company information – spare parts price list, service manuals, technical service bulletins etc are kept confidential and not fall into unauthorized hands.
• Not to service, maintain or repair any competitor models unless instructed to do so by Superior, and not to reveal/discuss with any outsiders/customers any problems/information relating to Konica Minolta products except in the strict performance of your job functions.
• Perform other related duties as and when directed by Superior.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Engineering (Computer / Telecommunication),Engineering (Electrical / Electronic),Engineering (Mechanical),Engineering (Industrial)
• Preferably Intern specializing in Maintenance / Repair or equivalent.
• Fresh graduates are encouraged to apply
• Good communication skills in English, Malay language for both spoken and written

Job Brief:

The role is responsible for keeping a record of the progress of project activities and project deliverables, including a project risk register, and creating standardization of methods used by Project Leads across the organization to ensure progress, adequate change management, and quality outcomes throughout the project cycle. The role will proactively obtain updates from Project Leads and Business Analysts and present the data via a Project Dashboard and other means of the update to allow the Project Manager to keep track of project activities' status across the organization and vendor parties.

Job Responsibilities:

• Support the Project Manager to drive all planned activities forward from planning to implementation.
• Assist the Project Manager to compile and analyze information for project deliverables.
• Highlight potential bottlenecks when getting updates from Project Leads across multiple functions, including technology, to positively influence the efficiency and cost-effectiveness of the project.
• Track dependencies on the project critical path and ensure all identified risks are recorded, discussed at the appropriate project forum, and mitigating actions are agreed upon with deadlines.
• Track the resolution of the Project Risk register and escalate to Project Manager any concerns or delays to ensure risk-mitigating actions are timely.
• Escalate any anticipated project risks promptly for Project Manager to mitigate potential risks
• Record and track change management conversations and activities to enable a continuous feedback loop for improvement on effectiveness.
• Collation of project financial information for both internal and customer reports
• Monitor and track the time spent by project resources and publish the utilization periodically 
• Track the invoices from vendors and process the payments accordingly
• Maintain the project budget, update the actual spend and publish the budget vs actuals periodically 
• Establish measurements for operational improvements and to ensure accurate assessment of what is deemed sufficient progress.

Job Requirements:

• Bachelor’s degree, preferably in Information Technology (IT) / Business Studies, / Insurance.
• Knowledge of the general insurance industry is preferable.
• Minimum of 2 to 5 years of relevant experience in a project coordinator role.
• Highly organized and dynamic individual with strong analytical skills.
• General understanding of the general insurance business.
• Possess the ability to act effectively at various levels of detail
• Work constructively with Project Leads to facilitate data collection and progress update
• Effective communication and interpersonal skills.
• Fluency in verbal and written English.
• Good knowledge of MS Office suite (Excel, PowerPoint, Word)

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display and merchandise garments to maximise selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack and label merchandise with security tags.

•Support customer purchases and returns in the register.

As a Business Analyst, you will play a crucial role in supporting our Dynamics 365 CRM Implementation initiatives. You will work closely with cross-functional teams, gathering business requirements, and translating them into functional specifications. Your ability to align specifications from multiple systems and interfaces, coupled with your skills in JIRA triage, will be critical to the success of our projects.

Key Responsibilities:

- Business Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements for Dynamics 365 CRM projects.

- Functional Specification Documentation (FSD): Write clear and comprehensive Functional Specification Documents to guide development teams.

- Dynamics 365 CRM Expertise: Apply functional knowledge of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests.

- Cross-Team Interaction: Work closely with multiple teams, including IT, development, and operations, to ensure alignment and integration of business requirements.

- Systems Alignment: Ensure alignment of specifications from various systems and interfaces, contributing to seamless system integration.

- JIRA Triage: Manage and prioritize JIRA tickets, assigning them to the appropriate teams based on priority and complexity.

- Stakeholder Communication: Facilitate communication between stakeholders to ensure clarity and alignment of project objectives.

Must Have Skills:

- MSD Functional Knowledge: Proficiency in Microsoft Dynamics 365, particularly in one of the following areas:

  - Retail Customer Leads

  - Service Requests

- Implementation experience with Banking clients (3-4 years) and over all 8+ years as BA and MS Dynamics / D365.

- Business Requirements Gathering: Strong skills in gathering and documenting business requirements.

- Writing FSD: Experience in writing detailed and clear Functional Specification Documents (FSD).

- Cross-Functional Collaboration: Ability to effectively interact with multiple teams, ensuring clear communication and project alignment.

- Systems Integration: Proven ability to align specifications from multiple systems and interfaces for cohesive system functionality.

- JIRA Triage: Experience in managing JIRA tickets, with the ability to prioritize and assign tasks to the appropriate teams.

Good to Have:

- MSD Environment Knowledge: Familiarity with the Microsoft Dynamics 365 environment.

- Banking Experience: Previous experience working in the banking sector.

Qualifications:

- Bachelor’s degree in business administration, Information Systems, or a related field.

- minimum 8 years of experience in a business analyst role or related position.

- MS Dynamics CRM Certified.

- Strong Implementation Experience on Sales & Service modules

-Banking domain experience.

- Strong analytical, problem-solving, and communication skills.

- Ability to work independently and within a team environment.

This position is responsible for the coordination and management of the overall operations of the Purchasing and Storeroom Department to ensure that the hotel has adequate supplies to perform their duties in an efficient manner.

Job Description

• Sell and execute all authorised products and promotional activities.
• Lead the exclusive sales rep & general sales team for customer development & distribution.
• Explore new opportunities by opening new accounts.
• Distributor order planning & validate sell out claim.
• Coaching distributor sales team for trade execution excellent.
• Manage stock level to ensure continuous availability and regular rotation.
• Ensure correct shelf price and merchandising are implemented.
• Service all outlets in assigned territory as scheduled.
• Manage daily settlement and collection of payment.
• Participate in sales activation and promotional activities as and when required.
• Enhance relationship through productive communication with all customers to ensure prompt response to needs or complaints to achieve maximum customers' satisfaction.
• Monitor activity at store level and communicate competitive, category, and product information that affect sales results (e.g. pricing, product assortment, promotion and placement) to Sales Management, so that they can proactively respond with new strategies and tactics
• To perform any other task or assignment as directed by the management from time to time.

Job Purpose:

Execute customer plans for volume development and maintain customer service for all stores in the assigned territory to achieve monthly, quarterly and annual sales volume, collection and profit targets.

Job Description

• Sell and execute all authorised products and promotional activities.
• Lead the exclusive sales rep & general sales team for customer development & distribution.
• Explore new opportunities by opening new accounts.
• Distributor order planning & validate sell out claim.
• Coaching distributor sales team for trade execution excellent.
• Manage stock level to ensure continuous availability and regular rotation.
• Ensure correct shelf price and merchandising are implemented.
• Service all outlets in assigned territory as scheduled.
• Manage daily settlement and collection of payment.
• Participate in sales activation and promotional activities as and when required.
• Enhance relationship through productive communication with all customers to ensure prompt response to needs or complaints to achieve maximum customers' satisfaction.
• Monitor activity at store level and communicate competitive, category, and product information that affect sales results (e.g. pricing, product assortment, promotion and placement) to Sales Management, so that they can proactively respond with new strategies and tactics
• To perform any other task or assignment as directed by the management from time to time.

We are looking for interns that can preferably join us in early JANUARY 2025.

Task

1) Assist on project management

• Learn on project evaluation and execution. Project scheduling and tracking.
• Learn on project compliance of Safety & GMP.
• Learn on manufacturing system, equipment and technology

2) Assist on project contractor management

• Learn on contractor safety management on regulation and monitoring.

3) Assist on project technical discussion / technical troubleshooting

• Learn on troubleshooting skill management. (RCA, FMECA, BVOA, etc)

4) Assist on project coordination with colleagues from multi-department

• Learn on multilevel communicating and coordination skill

5) Assist on MOS (Manufacturing Operation System)

• Learn on MOS (typically called TPM, HPWS, IWS in other industries)

6) Any engineering related task works to be inform by management

• To be informed

Acts as point-of contact between Operations and internal client services / clients to manage E2E operational queries and support to clients. Delivers databases and outputs based on client specifications on time and at expected quality as well as engaging with stakeholders

Responsibilities

• Responsible for the timely provision of data in the highest quality according to the agreed service level and requirements
•  Process defined reports, schedules and processes by adhering to defined procedures, delivery schedules, and SLAs
• Acts as the clients' advocate within NOC by providing feedback on clients' needs, and challenging internal processes to best deliver on those needs
• Provide constructive input to Process Owners / Team Leads / Operations Manager to optimize and improve Operations effectiveness
• Understand the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered by eliminating the need for re-work from any Operations team
• Delivers databases and outputs based on client specifications on time and at expected quality as well as engaging with stakeholders