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Total 7 Customer Service job vacancies in bandar puchong jaya

System Support Engineer

Full-time
Puchong, Selangor
Engineering
1 day ago

Netregy Systems Sdn Bhd was founded in 1999, with a unique mission – to provide ICT solutions based on the open-source software. At a time when open-source solutions had been rarely heard of, Netregy had taken up the challenge of venturing into uncharted territory. With the same mission in mind today, we constantly strive to keep ourselves abreast of new technologies while bringing innovative products to the market. Unlike traditional system providers, we have created a niche by offering pure IP based telecommunication systems. In this regard, thousands of IP-based systems and end-points have been sold nationwide, catering to consumers from major industries, including carriers, banking, oil & gas, education and the government sector.

Our clients also include SMEs and SOHOs. For more information, please visit www.netregy.com or follow us at facebook fb.com/Netregy Our principal business activities We're Distributor of Unified IP Communications Devices including IP Phones, IP Video Phones, IP-PBX Appliances, Software PBX, IP Intercoms and VOIP Accessories. We are providing IP Communication Solution Consultation We are committed to TOIP (Telephony over Internet Protocol) solutions over Open Standards and works with resellers that support interoperable solutions in a multiplatform environment.

We're labeled our self as a value-added Distributor that help and supports resellers grow their business by giving them one stop solution of selected world-class products in IP communications coupled with technical support, training, marketing, pre-sales support functions, and sales resources. Our Purpose Netregy is a company with a purpose. Our purpose is to deliver the best of IP Communication experience to all. We are mindful and committed to delivering a unique experience and ambiance to our employees and channel partners by leverages conceptualizing and implementing strategies, evolving a friendly work environment and ultimately growing towards building trust, optimism, and happiness.

Our Vision Netregy’s vision is to be a trendsetter in the provision of unconventional ICT solutions to create a brighter tomorrow while bringing comfort for all by revolutionizing affordable unified communication systems. Our Mission We bring quality, sustainable and innovative IP communication product and services. We are productive, effective and highly adaptive to the fast-moving business environment. We ensure a great place to work where people are inspired to be the best and happy they can be. We simplify our customers' lives, provide unique and good customer experience. We make our employees, our channel partners, our customers more successful. Our Core Values Customer Satisfaction Only agree to what we can deliver and always deliver what we agreed to. For us, a satisfied customer is the best business strategy of all. Therefore, we always put ourselves in our customers’ place.

Teamwork fuels Netregy. We create every condition to put our people together in a spirit of teamwork and exercise to their hearts’ desire to achieve ultimate uncommon results Accountability No longer is it acceptable for us to focus on day to day issues. Our team is accountable for the day to day decisions. We are fully aware that Accountability breeds response-ability. Intelligence We think it is wiser to find out than to suppose. Continuous effort to drive creative and innovative solutions is the key to unlocking our potentials. Listen and Act The most important thing in communication is to hear what isn’t being said. We continually sustain the momentum by listening and giving complete attention to what our customers and employees have to say. With that understanding, we act to expectation.

System Support Engineer / 系統支援工程師

Full-time
Puchong, Selangor
Engineering
1 day ago

Netregy Systems Sdn Bhd was founded in 1999, with a unique mission – to provide ICT solutions based on the open-source software. At a time when open-source solutions had been rarely heard of, Netregy had taken up the challenge of venturing into uncharted territory. With the same mission in mind today, we constantly strive to keep ourselves abreast of new technologies while bringing innovative products to the market. Unlike traditional system providers, we have created a niche by offering pure IP based telecommunication systems. In this regard, thousands of IP-based systems and end-points have been sold nationwide, catering to consumers from major industries, including carriers, banking, oil & gas, education and the government sector.

Our clients also include SMEs and SOHOs. For more information, please visit www.netregy.com or follow us at facebook fb.com/Netregy Our principal business activities We're Distributor of Unified IP Communications Devices including IP Phones, IP Video Phones, IP-PBX Appliances, Software PBX, IP Intercoms and VOIP Accessories. We are providing IP Communication Solution Consultation We are committed to TOIP (Telephony over Internet Protocol) solutions over Open Standards and works with resellers that support interoperable solutions in a multiplatform environment.

We're labeled our self as a value-added Distributor that help and supports resellers grow their business by giving them one stop solution of selected world-class products in IP communications coupled with technical support, training, marketing, pre-sales support functions, and sales resources. Our Purpose Netregy is a company with a purpose. Our purpose is to deliver the best of IP Communication experience to all. We are mindful and committed to delivering a unique experience and ambiance to our employees and channel partners by leverages conceptualizing and implementing strategies, evolving a friendly work environment and ultimately growing towards building trust, optimism, and happiness.

Our Vision Netregy’s vision is to be a trendsetter in the provision of unconventional ICT solutions to create a brighter tomorrow while bringing comfort for all by revolutionizing affordable unified communication systems. Our Mission We bring quality, sustainable and innovative IP communication product and services. We are productive, effective and highly adaptive to the fast-moving business environment. We ensure a great place to work where people are inspired to be the best and happy they can be. We simplify our customers' lives, provide unique and good customer experience. We make our employees, our channel partners, our customers more successful. Our Core Values Customer Satisfaction Only agree to what we can deliver and always deliver what we agreed to. For us, a satisfied customer is the best business strategy of all. Therefore, we always put ourselves in our customers’ place.

Teamwork fuels Netregy. We create every condition to put our people together in a spirit of teamwork and exercise to their hearts’ desire to achieve ultimate uncommon results Accountability No longer is it acceptable for us to focus on day to day issues. Our team is accountable for the day to day decisions. We are fully aware that Accountability breeds response-ability. Intelligence We think it is wiser to find out than to suppose. Continuous effort to drive creative and innovative solutions is the key to unlocking our potentials. Listen and Act The most important thing in communication is to hear what isn’t being said. We continually sustain the momentum by listening and giving complete attention to what our customers and employees have to say. With that understanding, we act to expectation.

Support Engineer

Full-time
Subang Jaya, Selangor
Engineering
3 days ago

We are specialised in audio visual system integration, professional sound and light, Extra Low Voltage System(Public Address System, HD Satellite Master Antenna Television, Fiber To The Home System), Building Security industry(Card Access, CCTV and Alarm Integration System)  for the last 15 years. Through a history of hard work and perspiration, Building Technology has been set up to provide full services and solutions to the clients. It is with the same dedication that Building Technology continues the work serving the clients day-in and day-out to ensure things are done in professional and quality way. Trading & Project based provider for ELV System, Audio Visual and Integrated Security Management System. Provide System Design and Installation Consultant for the following:- 1. Card Access and CCTV System 2. Public Address System 3. Satellite Master Antenna Television (SMATV OR HD-SMATV) 4. Professional Sound & Light System 5. Visual Projection and Integrated System 6. Car Parking Management System

CUSTOMER EXPERIENCE SPECIALIST (VIETNAMESE NATIVE SPEAKER) IMMEDIATE JOINER / 客戶體驗專家(越南語母語)立即加入者

Contract
Petaling Jaya, Selangor
Customer Service
9 hours ago
Quess Corp Limited is a leading global integrated business services providers operating in four broad segments: Global Technology Solutions, People and Services, Integrated Facilities Management and Industrials. Headquartered in Bengaluru, we have a pan-India presence with 65 offices across 34 cities, as well as operations in North America, the Middle East and South East Asia. We have a strong foothold in the APAC region with presence in 5 countries including SriLanka, Malaysia, Singapore, Philippines and Vietnam; we also have partner offices in Indonesia, Hong Kong and Thailand. As of September 30, 2017 we have over 212,500 employees across the globe.

CUSTOMER EXPERIENCE SPECIALIST (VIETNAMESE NATIVE SPEAKER) IMMEDIATE JOINER

Contract
Petaling Jaya, Selangor
Customer Service
9 hours ago
Quess Corp Limited is a leading global integrated business services providers operating in four broad segments: Global Technology Solutions, People and Services, Integrated Facilities Management and Industrials. Headquartered in Bengaluru, we have a pan-India presence with 65 offices across 34 cities, as well as operations in North America, the Middle East and South East Asia. We have a strong foothold in the APAC region with presence in 5 countries including SriLanka, Malaysia, Singapore, Philippines and Vietnam; we also have partner offices in Indonesia, Hong Kong and Thailand. As of September 30, 2017 we have over 212,500 employees across the globe.

Receptionist cum Admin - Clinical / 接待員兼行政 - 臨床

Full-time
Subang Jaya, Selangor
Administrative / Clerical
4 days ago
We are Fast, Reliable & Customer-Focused We have complete innovative HR Solutions in place to meet business needs for the current evolving work environment. With IT acceleration into every industry today, HR FIRST provides strong support tailored to specific requirements that meet our clients' needs across all levels of industry. Our People Define Us Our dedicated team of consultants exudes passion complemented with HR FIRST's vision of offering the best formula to our clients and job seekers. Honed with people skills, we are committed to effective and efficient complete HR Solutions and recruitment services through speedy response and professionalism to work seamlessly across borders. Our mission is to transform every customer into a satisfied client and place every job seeker in a perfect position. We believe in excellence uncompromising neither in quality nor service. Business Focus At HR FIRST we focus on offering an integrated set of solutions specifically designed to meet both employers and job seekers in varying sectors: Talent Management Services HR Services Outsourcing Solutions – Payroll Outsourcing, HR & Outsourcing Services Contact us at +603 2284 8988 / +603 7660 6788 if you need any assistance.

Receptionist cum Admin - Clinical

Full-time
Subang Jaya, Selangor
Administrative / Clerical
4 days ago
We are Fast, Reliable & Customer-Focused We have complete innovative HR Solutions in place to meet business needs for the current evolving work environment. With IT acceleration into every industry today, HR FIRST provides strong support tailored to specific requirements that meet our clients' needs across all levels of industry. Our People Define Us Our dedicated team of consultants exudes passion complemented with HR FIRST's vision of offering the best formula to our clients and job seekers. Honed with people skills, we are committed to effective and efficient complete HR Solutions and recruitment services through speedy response and professionalism to work seamlessly across borders. Our mission is to transform every customer into a satisfied client and place every job seeker in a perfect position. We believe in excellence uncompromising neither in quality nor service. Business Focus At HR FIRST we focus on offering an integrated set of solutions specifically designed to meet both employers and job seekers in varying sectors: Talent Management Services HR Services Outsourcing Solutions – Payroll Outsourcing, HR & Outsourcing Services Contact us at +603 2284 8988 / +603 7660 6788 if you need any assistance.
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Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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