Total 11 Junior Executive customer service manager job vacancies in Shah Alam, Selangor

DUTIES AND RESPONSIBILITIES

1. Ensure compliance with Accounting Standards (as issued by MASB) and other relevant accounting standards where applicable, including IRB requirements.
2. Prepare, review and analyse financial statements (Balance Sheets, Income Statements and Cash Flow statements).
3. Prepare periodic financial reports (monthly, quarterly and annual).
4. Manage the accounts payable, accounts receivable, payroll, general ledger and other daily operations of the Accounting Department.
5. Monitor and reconcile bank accounts and ensure accuracy of financial transactions.
6. Implement and maintain internal controls to safeguard company assets and ensure financial accuracy
7. Coordinate with external auditors during annual audits and assists in the preparation of audit documentations. Able to prepare tax returns, which is in compliance with payment, reporting and other tax requirements of IRB (Inland Revenue Board).
8. Assists in the preparation of budgets and financial forecasts
9. Analyse budget variances and provide recommendations of costs control and financial improvement
10. Perform financial analysis to support business decisions, including variance analysis, trend analysis and cost analysis.
11. Identify opportunities for process improvements within the accounting function and implement best practices
12. Supervise and mentor accounting staff, including setting performance goals, conducting performance reviews and providing training and development opportunities
13. Communicate financial results and issues to senior management and other stakeholders

QUALIFICATIONS

1. Bachelor’s degree in Accounting or equivalent (ACCA/AIA).
2. Five (5) years previous experience as account senior executive or in similar post, having supervisory or managerial role
   1. Effective communication skills, both verbal and written (Preferred languages are English, Bahasa Malaysia and Chinese)
3. Solid knowledge and understanding of accounting principles, regulatory requirement, financial reporting, processes, policy, and systems
4. Proficient computer skills in Accounting software (SQL or equivalent) and Microsoft Office Suite (Excel, Word, PowerPoint).
5. Excellent problem-solving abilities and experience with complex transactions with little supervision.
6. Excellent analytical and organizational skills.
7. Strong leadership and team management abilities.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Fitness membership
• Dental insurance
• Vision insurance
• Paid training and development

Responsible in day to day coordination function of entire Logistic Activities in order to ensure accurate and timely shipment pick-up and delivery, loading and unloading to both consignor and consignee.

Responsibilities:

• • Covers all logistics activities on an operational basis for Malaysia and Thailand.
  • Ensure logistics workload monitored well and under control.
  • Work closely with the trucking department.
  • Quick responding to customers needs or questions while executing the shipment coordination jobs.
  • Willingness and readiness to undertake additional tasks within ability to support and execution.

Requirement:

• • Familiar with export and import procedures especially Thailand and Malaysia.
  • Knowledge of computer based logistics systems.
  • Ability to communicate clearly via phone and writing.
  • Preferable Transport Executive specializing in logistics / shipping line.
  • Conversant and fluent in written and spoken in Bahasa Malaysia, English or Mandarin.
  • Work based in Section 25 Shah Alam.
  • Full time positions available.

Perks & Benefits

• Open culture
• Personal development opportunities
• Paid training and development

Roles

• Lead the design, implementation and execution of system integration projects, ensuring adherence to project timelines, budgets and quality standards.
• Developing and control the full project-plan lifecycle and identify project responsibilities, delegating phases and elements, acquire necessary research and materials or tools, project site evaluation for project execution.
• Clarify and communicate project scope of supply, explain engineering design, process flow diagram and plans with customers confidently and precisely.
• Conduct site visits to assess client needs, conduct installations and deliver training sessions to end-users on system operation and maintenance best practices.
• Produce detail engineering design on the process according to respective standard (GEP and GMP) and create process flow diagram, layouts, 3D drawing and effective presentation on processes via FDS, Functional Design Specification.
• Works closely with internal and external stakeholders to execute project plans according to project requirements, standard, quality and safety compliance, local authorities, third party inspection, process warranty and after sales services.
• Develop and maintain project documentation, including technical specifications, schematics and user manuals.
• Perform maintenance on the process equipment and restore equipment to normal operating condition and produce service report.
• Provide technical support and troubleshooting assistance to clients, addressing issues related to system performance, maintenance and upgrades.
• Assist customers to plan intervals of preventive maintenance, spare parts inventory, analyse risk and recommend consumable and critical spare parts purchase.

Qualifications

1. Diploma or Bachelor’s degree in any related engineering field.

2. Fresh graduate or 2 years of experience in any engineering field.

3. Strong interpersonal skills and confident.

4. Excellent verbal and written communication skills to work comfortably with people at all levels.

5. Results-oriented, self-motivated, energetic, professional, reliable, and a team player.

6. In-dept technical knowledge in engineering field.

7. Technical minded, attentive learner and detail-oriented.

8. Problem solving skill.

9. Able to travel locally and overseas.

Perks & Benefits

• Personal leave
• Personal development opportunities

角色

• 領導系統整合專案的設計、實施和執行，確保遵守專案時間表、預算和品質標準。
• 制定和控制整個專案計畫生命週期，並確定專案責任、委派階段和要素、取得必要的研究和材料或工具、專案執行的專案現場評估。
• 自信、準確地與客戶澄清和溝通專案供貨範圍，解釋工程設計、工藝流程圖和計劃。
• 進行現場訪問以評估客戶需求、進行安裝並向最終用戶提供有關係統操作和維護最佳實踐的培訓課程。
• 根據各自的標準（GEP 和 GMP）對製程進行詳細的工程設計，並透過 FDS、功能設計規範建立製程流程圖、佈局、3D 繪圖和有效的製程示範。
• 與內部和外部利害關係人密切合作，根據專案要求、標準、品質和安全合規性、地方當局、第三方檢驗、流程保固和售後服務執行專案計劃。
• 開發和維護專案文檔，包括技術規格、原理圖和使用者手冊。
• 對製程設備進行維護，使設備恢復正常運作狀態並出具維修報告。
• 為客戶提供技術支援和故障排除協助，解決與系統效能、維護和升級相關的問題。
• 協助客戶規劃預防性維護間隔、備件庫存、分析風險並建議消耗品和關鍵備件採購。

資格

1. 任何相關工程領域的文憑或學士學位。

2. 應屆畢業生或在任何工程領域有 2 年經驗。

3.人際溝通能力強，自信。

4. 優秀的口頭和書面溝通能力，能夠與各個層級的人輕鬆合作。

5. 以結果為導向，自我激勵，充滿活力，專業，可靠，具有團隊合作精神。

6. 深厚的工程領域技術知識。

7. 具有技術頭腦，善於學習，注重細節。

8.解決問題的能力。

9.能適應國內外出差。

津貼和福利

• 事假
• 個人發展機會

1. OBJECTIVE

• Cooperate with sales team, business support team and technical team to perform aftermarket field service activities on Fusheng, FS Curtis & FS Elliott air compressors, Field service activities inclusive of commissioning, service, maintenance, repair, upgrade and troubleshoot.

• Maintain good customer relationship and increase customers’ satisfaction via top quality work at site.

2. JOB DESCRIPTION

• Perform all maintenance and service on compressed air systems for customers. Primarily Rotary Screw & Piston Compressor.

• Assist in workshop and warehouse activities inclusive of pre-commissioning, assist in stock count and unloading of equipment and parts.

• Be capable of preparing all work orders, time sheets etc.

• Assist in shop jobs including tear down, inspection and rebuilds of complete units.

• Mechanical assembly/disassembly abilities Electrical troubleshooting and diagnostic skills.

• Communication with technical Department to identify solutions to problems on compressors.

• Standby and on-call accordingly to duty roaster over the weekend / public holiday.

3. WORKING EXPERIENCE

• At least 2 Year(s) of working experience in the related field is required for this position.

• Required Skill(s): Mechanical & Rotating / Industrial Machinery Maintenance / Repair.

4. REQUIREMENT

• Candidate must possess at least Vocational school certification / Diploma / Advanced in any technical field.

• Preferably Junior Executive specialized in Engineering - Mechanical/Automotive or equivalent.

• Possess Good Driving License and able to operate forklift within company premise.

• Required language(s): Bahasa Malaysia, English, (Mandarin is an option)

5. PERSONALITY

• Good working attitude & persistency in pursuing own goals.

• Strong customer focused.

• Result oriented with a clear focus on the given tasks.

• Analytical person with innovative problem solving ability

• Must be able to work independently and as a team player

6. WORK STATION

• Shah Alam, Selangor / Across Malaysia.

• May require to travel within Peninsular Malaysia from time to time for outstation job assignment.

7. REMUNERATION PACKAGE

• Basic salary

• Overtime

• Out-station meal allowance

• Monthly incentive

• Year end bonus

8. OTHERS

• Preferable below 35 years old.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture
• Paid training and development

1. 目標

• 與銷售團隊、業務支援團隊和技術團隊合作，對復盛、FS Curtis 和 FS Elliott 空氣壓縮機進行售後現場服務活動，包括調試、服務、維護、維修、升級和故障排除。

• 透過高品質的現場工作維護良好的客戶關係並提高客戶滿意度。

2. 職位描述

• 為客戶執行壓縮空氣系統的所有維護和服務。主要是旋轉螺桿和活塞壓縮機。

• 協助車間和倉庫活動，包括預先調試、協助庫存盤點以及設備和零件的卸載。

• 能夠準備所有工單、時間表等。

• 協助車間工作，包括完整單元的拆卸、檢查和重建。

• 機械組裝/拆卸能力 電氣故障排除和診斷技能。

• 與技術部門溝通以確定壓縮機問題的解決方案。

• 週末/公共假期根據當值烘焙師的情況進行待命和值班。

3. 工作經歷

• 該職位需要至少2 年相關領域的工作經驗。

• 所需技能：機械和旋轉/工業機械維護/修理。

4. 要求

• 候選人必須擁有至少任何技術領域的職業學校證書/文憑/高級證書。

• 最好是工程專業的初級管理人員 - 機械/汽車或同等專業。

• 擁有良好的駕駛執照，並且能夠在公司範圍內操作堆高機。

• 所需語言：馬來語、英語（可選擇國語）

5. 個性

• 良好的工作態度和堅持不懈地追求自己的目標。

• 強烈以客戶為中心。

• 以結果為導向，明確地關注給定的任務。

• 具備創新解決問題能力的分析人員

• 必須能夠獨立工作並具有團隊合作精神

6. 工作站

• 莎阿南，雪蘭莪/整個馬來西亞。

• 可能需要不時前往馬來西亞半島進行外地工作分配。

7. 薪資待遇

• 基本工資

• 隨著時間的推移

• 外站餐補

• 每月獎勵

• 年終獎金

8. 其他

• 35歲以下優先。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 開放文化
• 有薪培訓和發展

職位空缺：

雪蘭莪/Bandar Tropicana Aman - 1 個職位空缺

檳城/峇六拜 - 1 職缺

職責與責任：

內部銷售支持

- 負責從本地和海外供應商採購材料。

- 及時按照建議的保證金產生客戶報價。

- 成為客戶訂單管理的主要聯絡人之一並接聽客戶電話。

- 跟進客戶的應收帳款，以避免財務部門的任何交貨阻礙並協助維持正現金流。

- 支援向銷售代表提供銷售報告。

- 透過了解詳細資訊、登入並與內部利害關係人協調來處理客戶投訴，以便在預期的時間內向客戶提供解決方案。

客戶訂單管理

- 依照既定流程審查客戶採購訂單，如果需要任何附加或特殊要求，請與客戶溝通。

- 透過提供客戶確認通知，有效率且準確地處理客戶訂單。

- 在系統中執行訂單輸入包括輸入銷售訂單、採購訂單（給供應商）、形式發票、收據、採購發票、交貨單和稅務發票。

- 與供應商溝通，監控所購產品的高效到達，並向客戶提供定期的發貨更新。

- 透過掌握未完成訂單和出貨狀態來提供客戶服務。

- 負責與第三方服務提供者或倉庫人員聯絡並密切合作，以確保進貨的品質和數量。

- 與第三方服務提供者或倉庫人員聯絡和協調入庫和出庫交貨安排。

- 根據 FEFO 和 FIFO 的原則挑選產品。向第三方服務提供者或客戶提供運輸說明和完整的運輸文件，以確保無縫交付給客戶。

- 向第三方服務提供者或內部利害關係人提供必要的支持，以確保按時交付給客戶。

- 處理產品樣品訂單和演示單元請求（根據需要）。

行政活動

- 必要時負責指定的行政活動。

- 負責建立系統的歸檔系統和必要的記錄保存，以滿足ISO9001標準。

資格與技能

• 至少2年相關領域的工作經驗。紮實的貿易業務工作經驗是一項資產。

• 熟悉黏合劑產品和處理危險品的經驗將是一個額外的優勢。

• 熟悉ERP系統知識。

• 有效的溝通技巧和致力於顧客滿意度。

• 能夠獨立工作，具有良好的團隊合作精神，具有強烈的主動意識和積極主動的態度。

• 良好的協調能力、人際溝通能力和壓力管理能力。

• 能夠分辨輕重緩急、優秀的跟進能力和對細節的關注。

• 良好的英語能力

有興趣者請點選「快速申請」提交申請，或發送電子郵件至： asiahr@ellsworth.com.hk 。

津貼和福利

• 員工股權
• 彈性的工作時間
• 醫療保險
• 個人發展機會

You will play an important role to:

• Coordinate, direct and control the work of the sales personnel and ensure the achievement of sales targets and objectives.

• Ensure good knowledge of the market and monitor competitors' activities and provide any marketing data for management's information.

• Communicate with the field sales force on the company policies, product development, sales programs.

• Appraise the performance and assist in the training and development of sales personnel.

• Ensure all relevant market/business information relating to the credit worthiness and/or financial standing of any sales prospects are communicated earliest to all sales personnel and take necessary business protection action immediately.

• Ensure Company stated credit terms are adhered to and be responsible for all collection of debts from customers in a timely manner.

• Ensure leasing arrangements for customers are adhered to strictly and complete all relevant documentation in the shortest possible time.

• Reviews market analyses to determine customer needs, price schedules, and discount rates.

• Monitors and evaluates the activities and products of the competition.

• Maintains good relations with customers, advise them of Company's services and provide product and pricing information.

• Close liaison with technical team on any technical problems and ensure they are attended to immediately.

To be successful in this role, you will need to have:

• Handling corporate account with good presentation skill

• Strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.

• Passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcomes that enhances & improves your client’s business.

• A strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.

Job Descriptions:

• To provide technical support, planning and implementation of housing defects maintenance activities and tasks to ensure smooth running of management.
• Troubleshoot and solving emergency in the most effective and efficient manner with main contractor, Subcontractor.
• Liaise and coordinate with project personnel, Customer Relation Officer, Customer or end user (house owner) on scheduled and unscheduled maintenance/ defects issues in the best manner.
• To carry out predictive & preventive maintenance/defects works according to the planned schedule.
• Assist to develop and enhance existing maintenance/ defects program management to be more proactive manner.
• Comprehensive records keeping of all maintenance/ defects activities.
• Plans and implement daily, weekly, monthly and yearly routine maintenance/ defects programs and emergency recovering plans.
• Attending to customer, contractor on site to support and coordination works.
• Follow up with the daily routine job that has been assigned by the Manager
• Execute or perform any task or assignment that may be assigned by the superior.
• Preparing SOP for end users to use where necessary.
• Manage maintenance/defects inventory (tools, spare parts and etc.) to ensure parts are available in time of needs.
• To ensure good housekeeping is maintained at all times (5S).
• May be required to work in shift or weekend to support the required maintenance/ defects activities.
• Perform other ad-hoc tasks assigned
• Discuss and update the status to the superior timely.
• To be based at Batu Pahat Branch Office
• Working period of Monday-Saturday (8am-5pm)

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree, Professional Certificates or equivalent in Architecture,Property Development / Real Estate Management,Engineering (Civil),Human Resource Management
• Preferably at least 2 years of related working experience.
• Preferably specializing in Customer Service or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 positions available
• Possess good analytical skills, meticulous, positive working attitude, committed, good interpersonal skills and follow up skills.
• Ability to build good relationship internally and externally
• Multi-tasking is expected.
• Able to work independently under minimal supervision.
• Able to work under pressure and meet deadline
• To be based at Batu Pahat Branch Office.

Key Responsibilities:

• Responsible for Sales and Project Management for Industrial Printing.

• Presenting sales and solution and demonstration to customers.

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

• Present sales, revenue and expenses reports and realistic forecasts to the management team.

• Identify emerging markets and market shifts while being fully aware of new product and competition status.

• Creating sales prospects, perform sales canvassing and all preliminary work.

• Other task/s as and when assigned by the company.

• Requirement of candidate, experience from Label Converter, Flexible packaging & Offset: Pressure sensitive adhesive, Pre-press, Conventional press, Digital press, Digital embellishment, Finishing & QC.

You will play an important role to:

• Coordinate, direct and control the work of the sales personnel and ensure the achievement of sales targets and objectives.

• Ensure good knowledge of the market and monitor competitors' activities and provide any marketing data for management's information.

• Communicate with the field sales force on the company policies, product development, sales programs.

• Appraise the performance and assist in the training and development of sales personnel.

• Ensure all relevant market/business information relating to the credit worthiness and/or financial standing of any sales prospects are communicated earliest to all sales personnel and take necessary business protection action immediately.

• Ensure Company stated credit terms are adhered to and be responsible for all collection of debts from customers in a timely manner.

• Ensure leasing arrangements for customers are adhered to strictly and complete all relevant documentation in the shortest possible time.

• Reviews market analyses to determine customer needs, price schedules, and discount rates.

• Monitors and evaluates the activities and products of the competition.

• Maintains good relations with customers, advise them of Company's services and provide product and pricing information.

• Close liaison with technical team on any technical problems and ensure they are attended to immediately.

To be successful in this role, you will need to have:

• Handling corporate account with good presentation skill

• Strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.

• Passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcomes that enhances & improves your client’s business.

• A strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.