Total 13 it technician job vacancies in Malaysia

Job description

Key Responsibilities:

ISMS Management :

- Implement and manage the ISMS to ensure compliance with ISO 27001 or equivalent frameworks.

- Perform risk assessments, vulnerability assessment s, and security audits to identify areas of improvement within the ISMS.

- Establish and maintain the organisation's security policies, procedures, and controls to protect sensitive information and systems .

- Conduct regular reviews and audits of the ISMS to ensure its effectiveness and compliance with industry standards.

Risk Management and Security Controls:

- Identify potential security risks and vulnerabilities in information systems, and define appropriate security measures to mitigate those risk.

- Implement and maintain appropriate security controls to manage risk in areas like data protection, access management, and incident response.

- Assist in the development and execution of business continuity and disaster recovery plans.

CISO Responsibilities:

- Act as a subject matt er expert on information security matters and advise senior management on potential risks, threats, and mitigation strategies.

- Ensure that all information security initiatives are in line with the organisation's objectives and legal / regulatory requirements.

- Collaborate with different departments to ensure consistent and effective information security practices across the organisation.

Compliance and Audits:

- Lead internal and external audits related to ISMS and other security standards.

- Ensure that the organisation complies with information security laws, regulations, and contractual obligations.

- Prepare and present regular reports on ISMS performance to senior management and stakeholders.

Training and Awareness:

- Develop and deliver training programs on information security policies, procedures, and best practices for employees at all levels.

- Promote a culture of security awareness and ensure that the organisation's workforce adheres to security protocols.

Incident Management:

- Coordinate and support incident response effort s, ensuring that security incidents are reported, managed, and mitigated promptly.

- Conduct post-incident reviews and help improve the organisation's security posture based on lessons learned.

Documentation and Reporting:

- Maintain accurate records of risk assessments, audits, incident reports, and corrective actions.

- Generate regular reports to senior management about the performance of the ISMS, risks, and compliance efforts.

Qualifications:

Certification & Education:

- Certified Information Security Officer (CISO) or equivalent certifications such as ISO 27001 Lead Implementer, CISSP, CISM .

- Bachelor's degree in Information Security, Information Technology ,Cybersecurity, Computer Science, or a related field (or equivalent experience)(added advantage).

Experience:

- Proven experience in implementing and managing an ISMS in a corporate environment.

- Hand s-on experience with ISO 27001 or other information security frame works.

- Experience in risk management, compliance, and security audits.

- Experience in handling information security incidents and applying corrective measures.

Skills:

- Strong understanding of information security governance, risk management, and compliance frameworks.

- Ability to assess and mitigate security risks, and implement robust security measures.

- Excellent communication and interpersonal skills for working with stakeholders at all levels.

- Ability to develop, implement , and maintain security policies, procedures, and awareness programs.

Technical Skills (Added Advantage):

While not mandatory, the following technical skills are considered an added advantage and will help in the execution of daily ISMS-related tasks:

Security Tools and Technologies:

- Familiarity with SIEM (Security information and Event Management), vulnerability management tools, firewalls, endpoint protection, and encryption technologies.

- Experience with network security protocols such as fire walls, VPNs, IDS/ IPS, and other protective measures.

Cloud Security:

- Knowledge of securing cloud environments and platforms (e.g., AWS, Azure, Google Cloud).

- Experience in implementing cloud security measures such as identity management, data encryption, and secure access controls.

Identity and Access Management (IAM):

- Experience with IAM solutions and protocols such as multi-factor authentication (MFA), Single Sign-On (SSO), and role-based access control (RBAC).

Automation and Scripting:

- Experience with automation tools or scripting languages (e. g., Python, PowerShell) to stream line security tasks and improve operational efficiency.

Network and Infrastructure Security:

- In-depth knowledge of network security, secure network design, and infrastructure protection.

Incident Response and Forensics:

- Hands-on experience with incident response tool s, forensic analysis, and managing post-incident investigations.

Preferred Qualifications:

- Experience with GDPR, HIPAA, or other privacy and regulatory standards.

- Familiarity with emerging threats such as ransomware, insider threat s, and cloud-native security risks.

- Experience in conducting security awareness training or workshops.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave
• Paid training and development

Responsibilities : 

• Carry out either mechanical or electrical works
• Work at site on any engineering works
• Assist in any maintenance and repair works
• Assist in any break down call job
• Possess certification, diploma or degree in industrial / electrical / mechanical engineering or wireman certificate.
• Those without above mentioned qualification but with any working experience on either electrical panel or any electrical works in industrial sector are encourage to apply.
• Those without any qualification but with years of working experience in engineering fields or with some welding skills are encourage to apply.
• Must be willing to travel outstation, work overtime and able to attend break down call when require.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Achieve Gross Profit (GP) target as set by the Management.
• Forecast Planning, develop, implement, review business plans and strategies to sustain growth and profit for product(s) as assigned. 
• Thorough product knowledge, familiar with related brand and products as well. Arrange, conduct or coordinate product training to relevant sales team on regular basis.
• Pricing and promotion strategy and planning by identifying the market for newer trends, monitoring pricing policies, competitive landscape and grow opportunities with all channel to generate revenue.
• Constantly review inventory level to cate for product availability and eliminates slow moving products.
• Establish the target customer groups and maintain productive, professional relationships with channel partners to maximize sales, ensure business success and long-term sustainability.
• Financial planning, logistic planning and assist with high severity requests or issue escalations as and when needed.
• Perform any ad hoc assignments as and when required by Management.

Requirements:

• Candidates must possess at least a Diploma/Bachelor’s Degree in Mass Communication, Marketing, Public Relations or equivalent.
• At least 1 year of working experience in the related field is required for this position.
• Possess IT products knowledge.
• Organized, strong interpersonal and communication skills.
• High level of conceptual, analytical and problem solving skills.
• Positive attitude, self-motivated
• Willing to travel outstation
• Applicants must be willing to work in Ipoh, Perak.

Benefits:

• Employee Shares Option Scheme (ESOS)
• KPI rewards
• EPF, SOCSO, EIS
• Medical Claim
• Overtime Claim
• Annual Leave/ Medical Leave/ Wedding Leave, etc
• Staff Purchase Scheme
• Product Training: Apple/ Intel/ Microsoft/ APC, etc
• Oversea Trip: Asia, America, Australia, Europe
• Salary Review- Twice per year

Job Highlights

Supportive Teammate

Innovative & Growth Work Culture

Learn from seasoned professionals

IT Support - Internship (January Intake)

Job Scope and Description:

• setting up, training, troubleshooting, and testing our software, providing expert advice and solutions to customer issues, and ensuring all tickets are resolved promptly and to the client's satisfaction.
• Handle problem-solving, troubleshooting, and debugging skills who can quickly and efficiently identify and escalate issues to the appropriate level of support.
• Seeking a customer support specialist to assist clients via phone and remote access.
• Comprehensive training and hands-on guidance provided.
• Opportunity to discover your talents and work alongside senior experts and young professionals.

Requirements:

• Diploma/Bachelor in Computer Science/Information Technology or equivalent.
• Proficiency in Bahasa Malaysia, and English.
• Able speak and read in Mandarin.
• Able to work in Raja Uda, Butterworth Penang

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Five-day workweek, 8:30 am to 5:30 pm.
• Reasonable annual leave and maternity/paternity leave entitlements.
• Relaxing cafe area, free parking, complimentary snacks and beverages, and more.
• Our company values passion, hard work, collaboration, purpose, and performance.
• Career development opportunities

Job Responsibilities:

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure project performance using appropriate systems, tools and techniques.
• Report and escalate to management as needed.
• Manage the relationship with the client and all stakeholders.
• Perform risk management to minimize project risks.
• Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation.

Job Requirement:

• Proven working experience as a project manager in the information technology sector
• Experience in project management, with the ability to lead project teams to completion
• Understanding of formal project management methodologies and best practices
• Excellent communication skills, both written and verbal
• Strong interpersonal and team leadership skills
• Able to complete projects in a timely manner and manage budgets effectively
• Demonstrable problem-solving skills in project management
• Strong organizational skills with attention to detail and the ability to multitask
• Ability to manage multiple projects simultaneously
• Proficiency in Microsoft Office tools
• Knowledge and certified in ITIL, PMP and PMBOK
• Proficiency in project management tools and software, including Asana and Microsoft Project

Interested candidates, please submit your resume to lillianlim@karunasarawak.com  or contact our HR, Lillian, at 016-8868836 for information / interview appointments.

Perks & Benefits

• Employee equity
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Achieve Gross Profit (GP) target as set by the Management.
• Forecast Planning, develop, implement, review business plans and strategies to sustain growth and profit for product(s) as assigned. 
• Thorough product knowledge, familiar with related brand and products as well. Arrange, conduct or coordinate product training to relevant sales team on regular basis.
• Pricing and promotion strategy and planning by identifying the market for newer trends, monitoring pricing policies, competitive landscape and grow opportunities with all channel to generate revenue.
• Constantly review inventory level to cate for product availability and eliminates slow moving products.
• Establish the target customer groups and maintain productive, professional relationships with channel partners to maximize sales, ensure business success and long-term sustainability.
• Financial planning, logistic planning and assist with high severity requests or issue escalations as and when needed.
• Perform any ad hoc assignments as and when required by Management.

Requirements:

• Candidates must possess at least a Diploma/Bachelor’s Degree in Mass Communication, Marketing, Public Relations or equivalent.
• At least 1 year of working experience in the related field is required for this position.
• Possess IT products knowledge.
• Organized, strong interpersonal and communication skills.
• High level of conceptual, analytical and problem solving skills.
• Positive attitude, self-motivated
• Willing to travel outstation
• Applicants must be willing to work in Ipoh, Perak.

Benefits:

• Employee Shares Option Scheme (ESOS)
• KPI rewards
• EPF, SOCSO, EIS
• Medical Claim
• Overtime Claim
• Annual Leave/ Medical Leave/ Wedding Leave, etc
• Staff Purchase Scheme
• Product Training: Apple/ Intel/ Microsoft/ APC, etc
• Oversea Trip: Asia, America, Australia, Europe
• Salary Review- Twice per year

Job Purpose

Responsible for ensuring Regulatory and Operational IT functions are in accordance with relevant laws and regulatory guidelines, fostering a strong compliance culture in the Bank’s overall environment and ensuring operations within regulatory compliance.

Job Description

1. IT Compliance Advisory

• Provide advisory services on IT compliance related to regulatory and operational requirements.
• Participate in IT project/ task force as advisor or reference point and serves as a key point of reference for the business unit (BU) and stakeholders in relation to regulatory guidelines.
• Act as liaison officer between bank and regulatory bodies, banking associations, and authorities. Respond to inquiries from internal and external parties to ensure alignment with compliance expectations and deliverables.

1. IT Compliance Reviewer

• Develop annual compliance review plan for the IT domain, encompassing regulatory policy documents, CRR, and upcoming regulatory requirements.
• Conduct an independent IT compliance review to ensure IT adhere to applicable compliance criteria and required standards.
• Follow up on the action plan according to compliance findings in the review activities.

1. Independent IT Compliance Assessor

• Perform an independent assessment on IT and Digital proposal/concept paper signoff prior submission to the Management Committee and BNM submission (where necessary).
• Ensure proposed concept adherence to internal and external policy guideline.

1. Administration

• Ensure the Compliance Risk Control repository is consistently updated.
• Prepare/facilitate internal and external reporting to Management, Board and regulators (where applicable).

Other requirement

Capability in overseeing cybersecurity domain to mitigate technology-related risks will add significant value.

Basic Qualifications

• Bachelor/ Degree in any IT discipline.
• Minimum 3 years of experience in a related field such as Compliance, Audit, Risk Management, or IT is required for this position.
• Relevant Compliance, AML, Audit and Risk-related Certifications and /or any other relevant certification with regard to Compliance from the Asia Institute of Chartered Bankers (AICB) is considered an added advantage.
• Relevant IT certification and Project Management Professional (PMP) from recognized bodies, foundations i.e. ITIL, Prince2, TOGAF is an added advantage.
• Experience in banking operations regulatory compliance, operational compliance, IT or product knowledge is an added advantage.

• Technical competencies
• Demonstrated with regulations/guidelines of Bank Negara Malaysia, Acts, company laws, and compliance framework pertaining to the financial services industry

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal development opportunities
• Dental insurance

Responsibilities:

• Execute full software development life cycle (SDLC).
• Create flowcharts, layouts and documentation to identify requirements and solutions.
• Write well-designed, testable code.
• Produce specifications and determine operational feasibility.
• Integrate software components into a fully functional software system.
• Develop software verification plans and quality assurance procedures.
• Document and maintain software functionality.
• Troubleshoot, debug and upgrade existing systems.
• Deploy programs and evaluate user feedback.
• Comply with project plans and industry standards.
• Ensure software is updated with latest features.

Requirements:

• Proven work experience as a Software Engineer or Software Developer.
• Experience designing interactive applications.
• Ability to develop software in Java, Ruby on Rails, C++ or other programming languages.
• Strong knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate).
• Experience developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC).
• Familiarity with test-driven development.
• Excel in software engineering tools.
• Ability to document requirements and specifications.
• Possess at least a Bachelor's Degree in Computer Science, Engineering or relevant field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

1. AutoCAD Drawing Preparation
   • Create, modify, and finalize detailed technical drawings using AutoCAD based on project requirements.
   • Collaborate with the design team to ensure drawings meet specifications and standards.
   • Maintain an organized database of all CAD files for reference and updates.
2. Laser Cutting Operations
   • Program and operate the laser cutting machine using the prepared CAD drawings.
   • Monitor the laser cutting process to ensure accuracy and quality of outputs.
   • Perform routine maintenance and troubleshooting on the laser cutting equipment.
3. Bending Machine Operations
   • Set up and operate bending machines to fabricate parts as per specifications.
   • Adjust machine settings and ensure precision during bending tasks.
   • Inspect finished products to meet quality and dimensional standards.
4. Quality Control
   • Conduct regular checks to ensure that parts meet design specifications and quality standards.
   • Report and address any discrepancies or defects.
5. Safety and Maintenance
   • Follow safety guidelines and ensure the safe operation of all machines.
   • Perform periodic maintenance of equipment to ensure optimal performance.
6. Coordination and Communication
   • Work closely with the production team to meet deadlines.
   • Communicate effectively with the design and project teams regarding any issues or improvements needed in drawings or machine operations.

Desired Skills and Qualifications:

• Proficiency in AutoCAD and other CAD software.
• Experience in operating laser cutting and bending machines.
• Basic mechanical troubleshooting skills.
• Strong attention to detail and ability to interpret technical drawings.
• Knowledge of manufacturing safety protocols.

Perks & Benefits

• Personal leave

工作目的

負責確保監管和營運IT職能符合相關法律和監管指引，在銀行整體環境中培養強大的合規文化，並確保營運符合監管要求。

職位描述

1. IT合規諮詢

• 提供與監管和營運要求相關的 IT 合規性諮詢服務。
• 作為顧問或參考點參與 IT 專案/工作小組，並作為業務部門 (BU) 和利害關係人在監管指南方面的關鍵參考點。
• 擔任銀行與監管機構、銀行協會和當局之間的聯絡官。回應內部和外部各方的詢問，以確保符合合規期望和可交付成果。

1. IT合規審查員

• 制定 IT 領域的年度合規審查計劃，包括監管政策文件、CRR 和即將到來的監管要求。
• 進行獨立的 IT 合規性審查，以確保 IT 遵守適用的合規性標準和要求的標準。
• 根據審查活動中的合規結果跟進行動計劃。

1. 獨立 IT 合規評估員

• 在提交給管理委員會和國家銀行提交（如有必要）之前，對 IT 和數位提案/概念文件簽署進行獨立評估。
• 確保提出的概念符合內部和外部政策指南。

1. 行政

• 確保合規風險控制儲存庫持續更新。
• 準備/協助向管理階層、董事會和監管機構（如適用）進行內部和外部報告。

其他要求

監督網路安全領域以減輕技術相關風險的能力將增加顯著的價值。

基本資格

• 任何 IT 學科的學士/學位。
• 該職位需要在合規、審計、風險管理或 IT 等相關領域擁有至少 3 年經驗。
• 亞洲特許銀行家協會 (AICB) 頒發的相關合規性、反洗錢、審計和風險相關認證和/或任何其他與合規性相關的認證被視為額外優勢。
• 來自公認機構、基金會（例如 ITIL、Prince2、TOGAF）的相關 IT 認證和專案管理專業人員 (PMP) 是一項額外優勢。
• 具有銀行業務監管合規性、營運合規性、IT 或產品知識的經驗者優先。

• 技術能力
• 展示了馬來西亞國家銀行的法規/指南、法案、公司法以及與金融服務業相關的合規框架

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 醫療保險
• 個人發展機會
• 牙科保險

• Knowledge in the servicing, checking and troubleshooting and installation of all type of Fire- Fighting equipment and system would be an advantages.
• Able to check and troublshoot Fire Alarm Panel and identify the problem
• Able to repair  electronic cards and circuit would be an advantage
• Able to check and troubleshoot all type of pumps and pump panel
• Fresh graduate who are willing to learn are encourage to apply.
• Training will be provided.
•  Must Possess own motorbike and License.
• Willing to travel outstation  and possess car driving license would be and
• advantage
• Knowledge in computer work excel.,Words, power point and micro soft project

Qualifications 

• Must possess diploma in M&E / Building / Electrical & Electronic

工作職責：

1. 物業及設施管理

• 監督機電和土木工程或服務（包括電梯、發電機組等）的所有維護和維修，執行預防性維護工作，確定係統問題並提出維修建議，審查和評估供應商工作的品質。
• 監督開發商或 RMM 僱用的所有服務承包商/供應商，以確保按照合約完成工作。
• 協助助理建築經理規劃、安排和協調與所有指定供應商有關營運和管理的每月或每兩個月一次的會議。
  • 規劃、安排和協調與所有指定供應商有關營運和管理的每月或每兩個月一次的會議。
  • 處理、出席和回覆開發商、居民、地方當局和/或服務提供者提出的所有詢問和投訴
  • 制定預防性維護計畫並實施。
• 每週或在必要時進行建築檢查，以確保所有設施和設備狀況良好。
• 定期進行建築審計檢查（公共區域），向開發商報告缺陷
• 監督建築照明系統，包括停車路燈和景觀美化；根據需要安裝、修理或更換
• 協助助理大樓經理與地方當局聯絡檢查與許可（電梯、消防系統等）

職位要求：

• 電氣/機械或同等學歷證書和/或
• 在各種物業管理和建築設施領域擁有 2 年經驗。
• Microsoft Office 應用程式知識（Word、Excel、Powerpoint）

所需技能：

• 深厚的機電和土木背景
• 技術故障排除和建築設施 (M&E) 知識
• 良好的人際溝通與溝通能力
• 與開發商、住戶、管理階層有良好的關係

津貼和福利

• 事假
• 開放文化
• 個人發展機會