Total 20 Manager process development engineer job vacancies in Selangor

Provide technical support to maintain safety and improve and optimize manufacturing operations and processes within manufacturing facility. This position has responsibility for maintaining and improving conversion costs in manufacturing, directly impacting competitiveness and profitability in the business.

Job Responsibility:

• Responding to production crew needs, and developing and implementing process improvements for quality, waste and productivity improvement.
• Investigate and develops solutions using problem solving techniques.
• Train machine's operators on new equipment installations, modifications, and new operating procedures.
• Maintains standard operating conditions system which ensures consistent manufacturing equipment processing conditions.
• Initiates and documents procedures to safely increase machine productivity and reduce waste while maintaining product quality per customer expectations.
• Participate in color management and develop color management system.

Job Requirements:

• Analytical and problem-solving skills.
• General knowledge of flexible packaging products, including the desired properties and quality standards for those products.
• Multitasking Skills
• Ability to work independently with minimal supervision
• Knowledge of process used to manufacture and convert flexible/ label packaging. 

Why Join Us:

• Young and vital team
• EPF/SOSCO/EIS
• Bonus and allowance
• In house training and outdoor training activities
• Panel clinic

Why Join Us:

• Young and vital team
• EPF/SOSCO/EIS
• Bonus and allowance
• In house training and outdoor training activities
• Panel clinic

提供技術支援以維護安全並改善和優化製造設施內的製造作業和流程。該職位負責維持和改善製造的轉換成本，直接影響業務的競爭力和獲利能力。

崗位職責：

• 回應生產人員的需求，制定和實施流程改進，以提高品質、減少浪費和提高生產力。
• 使用問題解決技術來調查和開發解決方案。
• 對機器操作員進行新設備安裝、改造和新操作程序的訓練。
• 維護標準操作條件體系，確保製造設備加工條件一致。
• 啟動並記錄程序，以安全地提高機器生產率並減少浪費，同時保持符合客戶期望的產品品質。
• 參與色彩管理並發展色彩管理系統。

職位要求：

• 分析和解決問題的能力。
• 軟包裝產品的常識，包括這些產品所需的特性和品質標準。
• 多工處理技能
• 能夠在最少的監督下獨立工作
• 了解用於製造和轉換軟/標籤包裝的流程。

為什麼加入我們：

• 年輕又充滿活力的團隊
• EPF/SOSCO/EIS
• 獎金及津貼
• 室內培訓及戶外培訓活動
• 專案診所

為什麼加入我們：

• 年輕又充滿活力的團隊
• EPF/SOSCO/EIS
• 獎金及津貼
• 室內培訓及戶外培訓活動
• 專案診所

職責：

銷售與行銷：

制定並實施符合公司目標的全面銷售和行銷策略。

進行市場研究和分析，以確定新興趨勢、客戶需求和競爭格局。

制定、修改並確保所有銷售套餐/促銷計劃具有競爭力，並按照批准的指南提出。

監督行銷活動的創建和執行，以提高品牌知名度並推動潛在客戶開發。

制定行銷策略，並與創意代理商和廣告代理商就創意簡報、行銷資料、廣告素材和銷售工具包進行聯絡，以實現廣告和行銷資料的目標。

根據管理層批准，規劃、管理和監控行銷預算的使用。

組織和管理銷售啟動，並與銷售啟動或路演/展覽期間涉及的所有相關方進行協調。

商場及物業租賃：

管理與合作夥伴和租戶的日常關係，包括營運問題。

從頭到尾監督租賃流程，包括行銷、展示房產、談判租賃條款和完成交易。

透過有針對性的租戶獲取和行銷策略來識別並吸引潛在租戶。突顯我們的零售、商業和辦公物業空間的獨特優勢。

領導有關租賃條款、續約和終止的雙贏談判，確保所有協議符合法律和監管要求。

物業管理

協助團隊完成各部門設定的所有KPI。

協助檢查、監控、準備、更新和維護財產，與租戶聯絡。

制定和實施有關土木和建築工程、機電和建築維護的適當、高效和有效的預防計劃。

協助經理監督和監控指定供應商的表現，確保遵守標準作業程序，定期維護工作根據服務合約按計畫有效進行。

調查並採取糾正措施以克服技術問題。

協助經理處理分層財產事宜。

需要定期訪問該物業，以確保建築物得到令人滿意的管理和維護。

確保對土木、建築、機電和租戶裝修方面的開發臨時投訴進行適當、有效和及時的回應維護。

協助編制部門預算並管理/控制發展業務支出。

準備外包供應商的批准請求備忘錄以供批准。

在提交給會計部門付款之前，檢查每份水電費帳單、物業費用發票和物業稅。

工作類型：全職

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 醫療保險
• 開放文化
• 個人發展機會
• 有薪培訓和發展

主要職責：

• 設計並執行計劃，建立一支有效且可擴展的人力資源團隊，以滿足公司不斷增長的需求。
• 領導和管理人力資源團隊，為團隊績效設定明確的目標和關鍵績效指標。
• 制定並實施招募策略以吸引頂尖人才。管理從職缺發佈到入職的端到端招募流程。
• 參與預測人力規劃、預算和培訓的準備。
• 負責人力資源方面的人才、培訓和發展計劃、繼任計劃。
• 招募外國人的經驗將是一個額外的優勢。
• 為人力資源團隊處理工作場所問題、員工申訴和紀律處分提供指導和支援。
• 領導所有部門的績效評估流程，確保人力資源團隊促進及時且有建設性的回饋會議。
• 定期更新公司政策並確保人力資源程序合法合規並與業務目標保持一致。
• 確保人力資源團隊有效管理薪資審查、福利管理和薪資流程。
• 與高階管理層合作，制定和實施與公司整體業務計劃一致的人力資源策略。

資格和經驗

• 人力資源管理、工商管理或相關領域的學士學位。
• 至少 3-5 年人力資源經理經驗，最好是在 PLC 領域。
• 在員工關係、招募、薪資、績效管理和人力資源營運方面擁有豐富的經驗。
• 精通英語、華語、馬來語
• 深入了解馬來西亞勞動法以及投資者關係和人力資源最佳實踐。
• 久經考驗的領導力和人員管理技能。

津貼和福利

• 附近的公共交通
• 醫療保險
• 事假

Key Responsibilities:

• Design and execute a plan to build an effective and scalable HR team that caters to the company’s growing needs.
• Lead and manage the HR team, setting clear goals and KPIs for team performance.
• Develop and implement recruitment strategies to attract top talent. Manage the end-to-end recruitment process, from job postings to onboarding. 
• Involve in preparation of forecast manpower planning, budget & training.
• Responsible in HR aspects are in place for talent, training & development plan, succession in planning.
• Experience in recruiting foreign nationals will be an added advantage.
• Provide guidance and support to the HR team in handling workplace issues, employee grievances, and disciplinary actions.
• Lead the performance appraisal process across all departments, ensuring the HR team facilitates timely and constructive feedback sessions.
• Regularly update company policies and ensure HR procedures are legally compliant and aligned with business goals.
• Ensure the HR team effectively manages compensation reviews, benefits administration, and payroll processes.
• Collaborate with senior management to develop and implement HR strategies that align with the company’s overall business plan.

Qualifications and Experience

• Bachelor’s degree in Human Resource Management, Business Administration, or related field.
• Minimum 3-5 years of HR Manager experience, preferably in the PLC.
• Strong experience in employee relations, recruitment, payroll, performance management, and HR operations.
• Proficient in English, Chinese, Malay
• In-depth knowledge of Malaysian labour laws & IR and HR best practices.
• Proven leadership and people management skills.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave

The Resident Engineer shall perform various functions to ensure the successful completion and quality of construction projects. Typical duties and responsibilities shall include, but are not limited to:

Responsibilities

• Review project documents, including work programmes, method statements, material submissions, inspection checklists, test plans, shop drawings, survey data, material approvals, temporary works design, as-built drawings, and Testing and Commissioning Procedures.
• Monitor and inspect construction activities to ensure compliance with design specifications, codes, standards, and good engineering and construction practices.
• Ensure all major temporary works installations by contractors are as per approved drawings by Professional Engineers.
• Ensure the issuance, administration, and closure of Non-Conformance Reports (NCRs) in accordance with procedures.
• Solve technical problems encountered on-site due to discrepancies on drawings, method statements, or unforeseen conditions.
• Liaise with designers for all Technical Queries and Requests for Information.
• Oversee the quality control processes and ensure that all materials and workmanship meet the required standards.
• Implement and enforce all safety requirements in method statements, Inspection and Test Plans (ITP), and contracts.
• Prepare and submit weekly and monthly reports comprising progress of works, QAQC, and Health, Safety, and Environmental (HSE) issues.
• Maintain accurate site records of daily activities.
• Verify the completion of works and certify the relevant completion certificates.
• Participate in joint inspections with relevant parties for handing over works.
• Arrange and chair site meetings, or any other requested meetings covering technical, safety, and progress issues, and prepare minutes of all such meetings.
• Monitor the approval issued by relevant local authorities and agencies to contractors regarding the execution of works.
• Attend meetings including Progress, Coordination, Technical, Monthly, Safety, and Claim meetings, as needed.
• Check and verify contractors' progress claims and as-built drawings.
• Monitor and supervise geotechnical works (bore piles, micro piles), structural works (RC and steel structures), and civil works (road, drainage, water supply, sewerage).

Qualifications

• Have a Bachelor Degree of Civil Engineering.
• Have a 10 years or above working experience in related industry.
• Have a good problem-solving skills, interpersonal, and technical proficiency.
• Willing to work at Shah Alam, Selangor.

Perks & Benefits

• Medical insurance

駐地工程師應履行各種職能，以確保建設項目的順利完成和品質。典型的職責和責任應包括但不限於：

職責

• 審查專案文件，包括工作計劃、方法聲明、材料提交、檢查清單、測試計劃、施工圖、調查資料、材料批准、臨時工程設計、竣工圖以及測試和調試程序。
• 監控和檢查施工活動，以確保符合設計規範、規範、標準以及良好的工程和施工實務。
• 確保承包商的所有主要臨時工程安裝均符合專業工程師批准的圖紙。
• 確保按照程序發布、管理和關閉不合格報告 (NCR)。
• 解決現場因圖面、方法說明不符或不可預見情況而遇到的技術問題。
• 與設計師聯絡以解決所有技術查詢和資訊請求。
• 監督品質控制流程並確保所有材料和工藝符合要求的標準。
• 實施和執行方法聲明、檢查和測試計劃 (ITP) 和合約中的所有安全要求。
• 準備並提交每周和每月報告，包括工程進度、QAQC 以及健康、安全和環境 (HSE) 問題。
• 保留日常活動的準確現場記錄。
• 核實工程竣工情況並出具相關竣工證明書。
• 參與工程移交相關方的聯合檢查。
• 安排和主持現場會議，或任何其他要求的涵蓋技術、安全和進度問題的會議，並準備所有此類會議的記錄。
• 監督相關地方當局和機構向承包商發出的有關工程實施的批准。
• 根據需要參加會議，包括進度會議、協調會議、技術會議、每月會議、安全會議和索賠會議。
• 檢查並核實承包商的進度索賠和竣工圖。
• 監測和監督土壤工程（鑽孔樁、微型樁）、結構工程（鋼筋混凝土和鋼結構）和土木工程（道路、排水、供水、污水處理）。

資格

• 擁有土木工程學士學位。
• 具10年及以上相關行業工作經驗。
• 具有良好的解決問題的能力、人際溝通能力和技術能力。
• 願意在雪蘭莪莎阿南工作。

津貼和福利

• 醫療保險

Job Description:

• Responsible for achieving the stipulated sales target.
• Actively seek out new sales opportunities by identifying and targeting potential customers. This involves researching industries, markets, and leads to find new prospects.
• Actively seek out and generate leads through various means such as cold calling, email campaigns, networking events, and referrals.
• Create and deliver persuasive sales presentations and proposals to potential customers.
• Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction to secure repeat business.
• Develop a deep understanding of the logistics solutions and services provided by Company.
• Collaborate with clients to design tailored logistics solutions that align with their specific requirements and business objectives.
• Negotiate pricing, contracts, and terms with clients to secure profitable and mutually beneficial agreements.
• Stay informed about logistics industry trends, competitive services, and market conditions.
• Stay updated on industry regulations and compliance requirements.
• Work closely with cross-functional teams in the Company, such as operations and customer service, to ensure the successful execution of contracts and customer satisfaction.

Qualifications, Skills and Experience:

• Tertiary qualifications with minimum 5 years' sales experience in Logistics.
• Effective verbal and written communications in English and interpersonal skills. Ability to communicate with clients, carriers, other forwarders, vendors.
• Ability to research identifies, tackle, grow and close business opportunities ensuring the needed support from product and operations.
• Results-driven, proactive, and able to work both independently and as part of a team.
• Great negotiation, consultative and relationship management skills.
• Ability to manage priorities, be organized, methodical and deal well under pressure.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Open culture
• Paid training and development

Responsibilities:

• Maintain strong relationships with customers, fostering loyalty and long-term partnerships.
• Proficient knowledge and experience in managing imports and exports operations.
• Take the lead in engaging with managing strategic customer interfaces.
• Facilitate communication and collaboration with carrier contacts and monitoring on the performance of carriers.
• Develop, implement, and continuously enhance ocean import/export operational procedures.
• Map company process flows and continuously review to identify efficiency gains.
• Establish and manage relationships with origin counterparts and destination partners.
• Strategically grow a network, lead negotiation of rates and contracts with ocean carriers.
• Help resolve issues with steamship lines, ports and container freight stations, and carriers.
• Stay current with developments and changes in applicable laws, regulations and other government requirements.
• Oversee compliance with applicable regulations, other government requirements and filings, and company standards.

Skills required:

• The candidate should have at least a Diploma or Bachelor’s Degree, preferably in Business Management, Marketing, Supply Chain Management, and/or Logistics.
• A minimum of 5 years of experience in the Ocean freight forwarding industry, with at least 3-4 years in a managerial role, is required for this position.
• The candidate should possess an operational and commercial excellence mindset.
• Strong industry knowledge, understanding of market trends, and logistics requirements are essential.
• The candidate should be results-oriented and have the drive to grow an international freight forwarding business.
• Self-starting and hands-on problem-solving skills are required.
• Excellent communication skills are necessary, with the ability to interact effectively with individuals from diverse cultures.
• Applicant must be eligible to work in Malaysia legally

Our benefits

• On job training
• 5-days work
• We offer a competitive remuneration package which includes allowance and attractive incentive for successful candidate.

Job Summary:

The Sales & Project Management Manager is responsible for maintaining and driving sales growth while managing and executing projects that align with business objectives. This role requires a strategic thinker with a strong understanding of sales processes and excellent project management skills to ensure the successful delivery of initiatives that boost revenue and client satisfaction.

Key Responsibilities:

Sales Management:

1. Identify and pursue new business opportunities to meet and exceed sales targets.

2. Develop and maintain relationships with key clients, understanding their needs and providing tailored solutions.

3. Prepare and present sales proposals, negotiate deals, and close deals.

4. Monitor market trends and competitor activities to identify potential growth opportunities.

5. Collaborate with the marketing team to develop sales campaigns that drive customer engagement and conversions.

Project Management:

1. Plan, execute, and oversee projects from concept to completion, ensuring alignment with company goals.

2. Define project scope, objectives, and deliverables in collaboration with stakeholders.

3. Develop and manage project timelines, budgets, and resources.

4. Coordinate with cross-functional teams, including sales, sourcing & purchasing, operations, to ensure seamless project execution.

5. Track project progress, identify risks, and implement corrective actions as needed.

Client Relationship Management:

1. Serve as the primary point of contact for clients during the project lifecycle, ensuring their needs are met and expectations are managed.

2. Conduct regular check-ins with clients to provide updates, gather feedback, and ensure satisfaction.

3. Handle client inquiries, complaints, and issues promptly and professionally.

Reporting & Analysis:

1. Monitor sales performance metrics and generate regular reports for management.

2. Analyze project outcomes and sales data to identify areas for improvement.

3. Provide insights and recommendations based on data analysis to optimize future sales strategies and project management practices.

Team Collaboration:

1. Work closely with the sales, marketing, operations, sourcing & purchasing to share insights, strategies, and best practices.

2. Participate in team meetings, providing updates on sales progress and project status.

3. Assist in training and mentoring junior staff as needed.

Qualifications:

Education: Diploma Or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Experience: 4-5 years of experience in sales, project management, or a related role.

Skills:

1. Strong sales acumen with a proven track record of meeting or exceeding sales targets.

2. Excellent project management skills, including the ability to manage multiple projects simultaneously.

3. Strong communication and negotiation skills.

4. Language Proficiency: Fluent in English, Mandarin & Malay.

5. Possesed own transport, willing to travel with valid.

6. Preferably worked in related agency of fast moving goods marketing, event, advertising, consultating company of similar industry.

7. Personal Attributes: Self-driven, highly organized, with strong attention to detail and the ability to work under pressure.

*Preferred Language of English and Mandarin

What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work on exciting projects with top-tier clients.

3. Creative and collaborative work environment.

4. Professional development and growth opportunities.

Join us at Tisen Group and bring your creativity to life with impactful design solutions!

Responsibilities:

• Understanding clients financial needs & goals.
• Responsible for delivery wealth planning services.
• Helping clients in risk management.
• Build strong relationships to retain existing clients.

Requirements:

• Bachelor Degree / Diploma.
• Fresh graduate encourage to apply, training will be provided.
• Age 25 - 45 years old.
• Proficiency in MS Office.
• Self - motivated & goal oriented.
• Ability to work independently & as a part of a team.
• Good ethics, with a customer-oriented attitude.
• Outstanding communication skills, with the ability to foster long-term relationships.

Perks & Benefits

• Commission and bonus
• Retirement bonus
• Flexible working hours
• Regular team activities
• Incentive trips
• Career advancement & personal development opportunities

職責：

• 與客戶保持牢固的關係，培養忠誠度和長期合作關係。
• 擁有管理進出口業務的熟練知識和經驗。
• 率先參與管理策略客戶介面。
• 促進與承運商聯絡人的溝通和協作，並監控承運商的績效。
• 制定、實施並持續改善海洋進出口操作程序。
• 繪製公司流程並不斷審查以確定效率提升。
• 建立並管理與始發地同行和目的地合作夥伴的關係。
• 策略性地發展網絡，主導與海運承運人的費率和合約談判。
• 幫助解決輪船公司、港口和貨櫃貨運站以及承運人的問題。
• 隨時了解適用法律、法規和其他政府要求的發展和變化。
• 監督適用法規、其他政府要求和備案以及公司標準的遵守情況。

所需技能：

• 候選人應至少擁有文憑或學士學位，最好是商業管理、行銷、供應鏈管理和/或物流專業。
• 該職位需要至少 5 年海運代理行業經驗，其中至少 3-4 年擔任管理職務。
• 候選人應具備卓越的營運和商業思維。
• 豐富的行業知識、對市場趨勢和物流要求的了解至關重要。
• 候選人應以結果為導向，並有發展國際貨運代理業務的動力。
• 需要自我啟動和動手解決問題的能力。
• 優秀的溝通技巧是必要的，並且能夠與來自不同文化的人有效互動。
• 申請者必須有資格在馬來西亞合法工作

我們的好處

• 在職訓練
• 5天工作制
• 我們提供有競爭力的薪酬方案，其中包括對成功候選人的津貼和有吸引力的激勵。

職責：

• 了解客戶的財務需求和目標。
• 負責提供財富規劃服務。
• 幫助客戶進行風險管理。
• 建立牢固的關係以留住現有客戶。

要求：

• 學士學位/文憑。
• 鼓勵應屆畢業生申請，將提供訓練。
• 年齡25-45歲。
• 熟練使用 MS Office。
• 自我激勵和目標導向。
• 能夠獨立工作並作為團隊的一部分。
• 良好的職業道德，以客戶為中心的態度。
• 優秀的溝通技巧，能夠建立長期的關係。

津貼和福利

• 佣金和獎金
• 退休獎金
• 彈性的工作時間
• 定期團隊活動
• 獎勵旅遊
• 職涯晉升和個人發展機會

• Conduct sales/proposal Presentation for Audio Visual and conference solution to client
• Meet/exceed sales target set by the Management.
• Provide pre-sales consultation to clients on AV and conference solution setup
• Manage business relationship with key client.
• Work closely with project team and ensure timely fulfilment of orders as per proposal.
• Prepare monthly sales report

Perks & Benefits

• Sales Commission
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance

Overall Responsibilities to support TMM Flooring in executing TM strategies and functions as below:

• Identify key market segment for development in line with current market trend.
• Project proposals, including follow-up activities.
• Selected presentation & training both internally and externally.
• Support marketing activities of TM Flooring.
• Support specification & sales team with TM related activities, project follow-up
• Manage Key Account as and when required.

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner 

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner 

Scope of Position: Develop, maintain, lead and measure Expeditors’ product and service deliverables to satisfy the specific needs of a Corporate Account(s).
Continually seek opportunities for service enhancement and improved tactical management. Increase our share of customer business on an annual basis.

Major Duties and Responsibilities:

Account retention, Strategic responsibilities:

• Continually seek improvement in procedures and services to create more efficient and
• cost effective operations.
• Continually search for and implement cost savings within Expeditors (whether through
• efficiencies or hard cost savings).
• Design and manage QMR process with account input. Maintain and participate in
• scheduled QMRs locally.
• Manage schedule of global QMRs when applicable. Consolidate data from global QMRs.
• Involve Branch Managers or Key Department Managers in the QMR process.
• Facilitate communication amongst all key contacts and all related Expeditors
• contacts.
• Facilitate cooperation and positive working relationship with 3rd party vendors
• Communicate technology updates and tools proactively.

Account retention, Tactical responsibilities:

• Maintain all account rates and tariffs.
• Keep rates fresh and manage yields on a monthly basis.
• Coordinate RFQs and rate requests.
• Ensure the branches file ATS and advise TLI number.
• Distribute rate information as needed within the Expeditors network timely.
• Provide clear instructions on operational requirements so that branches can construct their DLSOPs.
• Ensure branches are maintaining / updating DLSOPs.
• Make sure all Expeditors branches are aware of account key contacts in their location. 
• Email distribution backed with quarterly conference calls are the preferred method.
• Assist and support all Expeditors in-house operations representatives based at the Corporate Account.
• Establish and direct all reports required to evaluate Expeditors performance.
• Establish target performance metrics with the account.
• Ensure that a functioning and agreed upon invoicing - payment process is in place. Make sure this is included in the DLSOP.
• If a third party payment center is involved, ensure process flow and contacts for escalation is in place in DLSOP.
• Assist with collections on past dues over 30 days.
• Provide assistance in resolution of regional claims and disputes.
• Set up Management reports to ensure global consistency and data integrity.

Account development, Strategic responsibilities:

• Continually search for and implement cost savings for your client by improving processes and eliminating waste.
• Establish, maintain and review account objectives through the use of an annual business plan reviewed quarterly with Corporate Sponsor and key personnel.
• Identify opportunities and keep Teamsell updated accordingly.
• Be dedicated to the success of Expeditors and the program using ethical business practices, personal commitment, passion & sacrifice, and an obsession with the fundamental details of running the business.

Account development, Tactical responsibilities:

• Travel when necessary within region to branch offices, customer field offices, and account customers to resolve issues, review branch operating procedures, and maintain customer information and satisfaction. International travel as required.
• Update key customer contacts with industry information through newsflashes, insights and global news that directly affect them.
• Maintain lines of communication with all key contacts – locally, regionally or internationally – as needed within account’s organization.
• Maintain a thorough client organizational chart with all key contacts showing responsibilities and role (i.e.; decision maker, influencer, advocate, coach)
• Ensure advanced notice of service irregularities.

A Business Development Manager (Operations Executive) in ecommerce typically focuses on driving business growth, optimizing operations, and improving profitability.

Key responsibilities

·Conduct thorough market research to identify new business opportunities and understand industry trends. Analyze competitors and evaluate their strategies to develop effective counterstrategies.

·Build and maintain strong relationships with existing clients. Ensure client satisfaction and identify opportunities for upselling or cross-selling products/services.

·Oversee the execution of business development projects and Coordinate with various departments to ensure smooth implementation of strategies.

·Monitor and report on the progress of business development activities. Use data and metrics to evaluate the effectiveness of strategies and make necessary adjustments.

·Work closely with the marketing team to create and implement promotional campaigns.

·Develop marketing materials and presentations for client meetings.

·Develop and execute sales strategies to meet or exceed revenue targets. Negotiate contracts and close deals with clients.

·A degree in Business Administration, Marketing, or a related field.

·Having at least 2 years of relevant experience·Good interpersonal and problem-solving skills

·Ability to prioritize and multi-task

·Good English (written and spoken) and computer skills

·Ability to prioritize and multi-task

·Highly responsible with attention to detail.

About the job

Are you passionate about shaping the future of omnichannel retailing? As the Omnichannel Development Manager at Ikano Retail, an IKEA retailer in 5 countries, you will play a pivotal role in enhancing the customer experience across multiple channels. You will drive strategic initiatives that elevate both the in-store and digital experiences, ensuring a seamless, personalized journey for our customers. Your work will be crucial in aligning key stakeholders and spearheading the development of innovative customer-facing solutions that define the future of IKEA’s omnichannel presence.

Your assignment

In this role, you will:

• Drive the creation of a unified customer experience that increases accessibility, convenience, and loyalty across all digital and physical touchpoints.
• Collaborate with functional and market leaders to remove barriers to a seamless shopping experience and empower store coworkers with tools and training for omnichannel selling.
• Drive strategic initiatives such as launching new payment & financing solutions or new digital solutions, such as personalized content and AI support, to enhance both in-store and online customer engagement.