Total 14 Senior Executive technical support job vacancies in Malaysia

Responsibilities:

You will play an important role in:

 Responsible for sales of the TOX® full range of products & special fabrication systems to

existing and new customers.

 To visit customers & carrying out technical discussions/presentation, designing of

systems/products selection, costing, preparing quotations, negotiation for & execution of

purchase orders from customers.

 To understand the needs of the key accounts to propose suitable solutions based on their

requirements.

 Conduct company/product presentations to customers and assessing customers’ need.

 Preparing project proposal ensuring that the product offering, pricing, payment term and other

commercial terms are indicated.

 Maintaining up-to-date awareness of competitors and their activities.

 Being aware of product & service marketability, customers’ technical & manufacturing needs

as well as government regulations

 Maintaining an up-to-date awareness of strategic plans and procedures to coordinate market

plans.

 Responsible for managing the company’s existing relationships while developing new

business opportunities.

To succeed in this role, we will need you to be:

 Bachelor’s or Master’s Degree in Mechanical/Industrial Engineering or comparable

education.

 Minimum 5 to 7 years experience in Automation System and Project Sales handling

especially in Automotive and Home Appliances industry.

 Good working knowledge of Pneumatic, Hydraulic, PLC, Servo Drive programming and

Automation systems.

 Ability to be successful in an environment of continuous improvements and stretch targets.

 Good personal influencing, negotiation and selling skills.

 Must be proactive, multitask and work independently with minimal supervision.

 Independent with strong sense of responsibility and initiative.

 Matured personality, enthusiastic, team player and able to work under pressure.

 Willingness for frequent domestic and international business trips as needed.

 Good command of English, both spoken and written

 Own vehicle and possess valid driving license.

Responsibilities:

This is a full-time role for a Biomedical Technical Specialist / Assistant Manager at Anugerah Saintifik Sdn Bhd located in Puchong, Selangor. The Biomedical Technical Specialist / Assistant Manager will be responsible to lead a team of engineers, to coordinate and supervise engineer's activities, to represent company for any service meeting with hospitals and principals, performing troubleshooting, maintaining medical devices, providing technical support and ensuring excellent customer service.

Requirements:

• Proven working experience as field service engineer for minimum 5 years
• Extensive knowledge on medical devices/equipment and troubleshooting methods/skills.
• Advance Diploma or Degree in Biomedical Engineering or Electrical Engineering
• Ability to manage multiple projects simultaneously and work under pressure
• Excellent communication and interpersonal skills
• Possess own transport

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Company trips
• Medical insurance

Responsibilities:

a) Plan delivery schedules and monitor daily job order progress.

b) Propose effective solutions for customers’ needs and address challenges.

c) Conduct regular customer visits to identify and seize business opportunities.

d) Handle sales processes, including quotations, gathering drawings, and customer details.

e) Collaborate with the design team to meet design requirements and provide input on criteria.

f) Calculate costs and ensure profitable margins for parts and services.

g) Strategize and plan market expansion initiatives.

h) Work closely with production teams to maintain quality control and share technical knowledge.

i) Track sales figures and prepare monthly sales trend reports.

Requirements:

a) Minimum SPM or Diploma in Marketing or Engineering.

b) Experience or knowledge in the metal precision fabrication industry is preferred.

c) Proficiency in English, Malay, or Mandarin (verbal and written).

d) Ability to work independently with a dynamic and proactive approach.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Epf & socso

職責：

這是位於雪蘭莪州蒲種的 Anugerah Saintifik Sdn Bhd 的生物醫學技術專家/助理經理的全職職位。生物醫學技術專家/助理經理將負責領導工程師團隊，協調和監督工程師的活動，代表公司參加與醫院和負責人的任何服務會議，執行故障排除，維護醫療設備，提供技術支援並確保優秀的客戶服務。

要求：

• 擁有至少 5 年現場服務工程師的豐富工作經驗
• 有關醫療器械/設備和故障排除方法/技能的豐富知識。
• 生物醫學工程或電機工程高級文憑或學位
• 能夠同時管理多個專案並在壓力下工作
• 優秀的溝通和人際交往能力
• 擁有自己的交通工具

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求
• 公司旅行
• 醫療保險

職責：

a) 規劃交付時間表並監控每日作業訂單進度。

b) 針對客戶需求提出有效的解決方案並因應挑戰。

c) 定期拜訪客戶，發現並抓住商機。

d) 處理銷售流程，包括報價、收集圖面和客戶詳細資料。

e) 與設計團隊合作以滿足設計要求並提供標準輸入。

f) 計算成本並確保零件和服務的利潤率。

g) 制定市場拓展計畫並制定策略。

h) 與生產團隊密切合作，保持品質控制並分享技術知識。

i) 追蹤銷售數據並準備每月銷售趨勢報告。

要求：

a) 最低 SPM 或行銷或工程文憑。

b) 有金屬精密製造業經驗或知識者優先。

c) 精通英語、馬來語或普通話（口頭和書面）。

d) 能夠以動態和主動的方式獨立工作。

津貼和福利

• 事假
• 開放文化
• 個人發展機會
• 公積金和社會保險

Job Title: Technical Engineer

Location:

No.1-2 Second Floor, Jln Anggerik Vanilla BF 31/BF, Kota Kemuning, 40460 Shah Alam, Selangor

Department:

Design Department

Salary Range:

Competitive, based on experience

About the Role:

We are looking for a skilled Technical Engineer to join our team! In this role, you’ll be working closely with customers to meet their requirements and provide innovative technical solutions. You will also be involved in researching and developing new products, as well as optimizing existing ones. If you have experience in civil engineering, technical support, and construction, and are passionate about creating efficient solutions, this is the perfect role for you!

Key Responsibilities:

• Understand customer needs and provide effective technical solutions.

• Research and develop new products, while also improving current ones.

• Collaborate with the design team to ensure technical accuracy and efficiency.

What We’re Looking For:

• Diploma or Bachelor’s Degree in Civil Engineering or a related field.

• Strong communication skills and the ability to work independently.

• Proficiency in English, Bahasa Malaysia, and Chinese (preferred for fluent Chinese speakers).

• Familiarity with Microsoft Office, WPS, and other office software.

• In-depth knowledge of local building structure design specifications.

• 3+ years of on-site construction experience, with a focus on technical support and project management.

• Proficiency in stress analysis software (e.g., Protastructure, Autodesk Robots, Staad Pro, or Midas Gen) and the ability to conduct independent structural stress calculations.

Why Join Us?

• Be part of a dynamic and innovative team.

• Work on exciting projects and develop cutting-edge solutions.

• Opportunities for career growth and professional development.

If you’re ready to take on new challenges and contribute to a forward-thinking company, we’d love to hear from you!

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職位名稱：技術工程師

地點：

No.1-2 Second Floor, Jln Anggerik Vanilla BF 31/BF, Kota Kemuning, 40460 莎阿南, 雪蘭莪

部門：

設計部

薪資範圍：

有競爭力，基於經驗

關於角色：

我們正在尋找熟練的技術工程師加入我們的團隊！在此職位中，您將與客戶密切合作，以滿足他們的要求並提供創新的技術解決方案。您還將參與新產品的研究和開發以及現有產品的最佳化。如果您擁有土木工程、技術支援和施工經驗，並且熱衷於創建高效的解決方案，那麼這就是您的完美職位！

主要職責：

• 了解客戶需求並提供有效的技術解決方案。

• 研究和開發新產品，同時改進現有產品。

• 與設計團隊合作，確保技術準確性和效率。

我們正在尋找什麼：

•土木工程或相關領域的文憑或學士學位。

• 較強的溝通能力及獨立工作能力。

• 精通英語、馬來語和中文（中文流利者優先）。

• 熟悉Microsoft Office、WPS等辦公室軟體。

• 深入了解當地建築結構設計規範。

• 3年以上現場施工經驗，重點在於技術支援和專案管理。

• 熟練使用應力分析軟體（例如Protastruct、Autodesk Robots、Staad Pro 或Midas Gen ）並且能夠進行獨立的結構應力計算。

為什麼加入我們？

• 成為充滿活力和創新團隊的一員。

• 致力於令人興奮的專案並開發尖端的解決方案。

• 職涯發展和專業發展的機會。

如果您準備好接受新的挑戰並為一家具有前瞻性的公司做出貢獻，我們很樂意聽取您的意見！

津貼和福利

• 員工股權
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Job Responsibilities:

• Providing support on end user equipment (I.e : desktop, laptop, mobile devices, conference devices, printers and etc)
• Administering multiple collaboration tools and providing end-user support.
• Level 1 support on server and network infrastructure
• Level 1 support experience for network equipment and telecommunication equipment
• Vendor communication with internet and telecommunication service providers for service escalation
• Vendor communication in IT requirements and IT procurement documents preparation and processing

Perks & Benefits

• Employee equity
• Personal leave
• Open culture

工作職責：

• 提供對最終用戶設備的支援（即：桌上型電腦、筆記型電腦、行動裝置、會議設備、印表機等）
• 管理多種協作工具並提供最終用戶支援。
• 伺服器和網路基礎設施的 1 級支持
• 網路設備及電信設備一級支援經驗
• 供應商與互聯網和電信服務供應商溝通以升級服務
• 供應商在 IT 需求和 IT 採購文件準備和處理方面的溝通

津貼和福利

• 員工股權
• 事假
• 開放文化

The Office Automation and Technical Support Manager is responsible for overseeing office technology systems, managing IT support, and leading the entire lifecycle of all workstation equipment e.g. laptops and devices.  This will cover all staff in all Malaysian offices (Titiwangsa, Menara KH, Cyberjaya, Penang) 

This position is ideal for a tech-savvy leader who excels at implementing automation tools, managing device procurement and distribution, delivering excellent user support across the organization, and providing strategic leadership in technology deployment to enhance productivity. 

Key Responsibilities: 

1. Office Automation Management: 

• Oversee the selection, deployment, and management of office automation tools (e.g., M365, Microsoft Dynamics, JIRA). 
• Work closely with department heads to assess needs and identify opportunities to automate repetitive tasks and streamline office workflows. 
• Manage vendor relationships and liaise with external service providers to ensure timely upgrades, support, and integration of systems. 

2. Internal Technical Support: 

• Lead the internal technical support team to provide high-quality, timely support for staff on hardware, software, and network-related issues. 
• Implement and maintain helpdesk systems to track, prioritize, and resolve employee IT issues efficiently. 
• Develop and enforce IT support policies, procedures, and documentation to maintain smooth operations and ensure security compliance. 
• Developing and managing the organisation’s private Sharepoint intranet. 

3. Equipment Procurement and Management: 

• Manage the team responsible for procuring, configuring, and distributing laptops, mobile devices, and other office technology equipment like meeting room electronic equipment. 
• Ensure the timely provision of technology to new hires and existing employees, including the setup and deployment of devices. 
• Oversee inventory management for office technology assets, including tracking, repair, and lifecycle management of devices. 

4. System Management & Upgrades: 

• Oversee the regular maintenance, updates, and troubleshooting of office hardware and software systems. 
• Ensure all office technology, including printers, computers, phones, and networking equipment, is functioning optimally. 
• Implement backup, disaster recovery, and cybersecurity protocols to safeguard company data and ensure business continuity. 

5. Training and Development: 

• Lead, develop and mentor the IT admin and technical support team   
• Organize and deliver training sessions for staff on new office automation tools, software, and IT policies. 
• Develop user guides and technical documentation to enhance self-service support. 

6. Strategic Leadership: 

• Collaborate with senior management to identify technology-driven opportunities that will increase organizational efficiency and innovation. 
• Stay up-to-date with the latest office automation trends, software solutions, and best practices in technical support. 

Qualifications: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. 
• 5+ years of experience in IT support, cloud solutioning, office automation, or a related field, with at least 2 years in a management role. 
• Strong technical knowledge of office software systems, workflow automation tools, network infrastructure, and cybersecurity practices. 
• Excellent problem-solving skills with a proactive and hands-on approach to troubleshooting. 
• Experience in managing IT projects, including system rollouts and upgrades. 
• Strong communication and interpersonal skills, with the ability to work with non-technical staff and cross-functional teams. 

• Respond to technical queries in relation to professional and regulatory standards.
• Plan and conduct internal and external training relating to professional and regulatory standards.
• Keep updated with the professional and regulatory standards including conduct of research and studies from time to time.
• Monitor and report on the operating effectiveness of the Firm’s level of quality control.
• Assist to implement changes to the audit methodology in order to maintain compliance with the applicable approved accounting and auditing standards in Malaysia.
• Ensure the quality of audit engagements carried out within the Firm are in compliance with professional standards and the Firm’s requirement.
• Liaise with various global/local professional bodies and regulators on the current development issues in the industry.
• Assist in any other ad-hoc projects or assignments which may be assigned from time to time.

Job Requirement:

• A Bachelor's Degree or equivalent in Accountancy, Finance, or a related field is required.
• Preferably a member of a recognised accounting body (i.e., MIA / MICPA / ACCA / ICAEW or equivalent).
• Minimum 8 years of working experience in related fields, including audit experience, in well-established professional services firms will be an added advantage.
• Have sound knowledge of international and local accounting as well as auditing standards.
• Excellent written and verbal communication skills.
• Strong interpersonal skills besides the ability to learn and adapt quickly.
• Able to work independently, with strong attention to detail and the ability to generate high-quality deliverables.
• Strong analytical skills and problem-solving

• Act as the main spokesperson to articulate the technology value of the product/domain to internal teams (delivery, product managers) and occasionally to external audiences (customers).
• Serve as the go-to design authority for the development team.
• Contribute to overall architecture improvements and validate proposed architectures by building prototypes.
• Balance tactical needs with longer-term architectural strategy.
• Articulate the cost and benefits of solutions,
• Contribute to overall architecture improvements of the platform and/or services
• Validate the proposed architecture building prototypes and undertake the necessary POC
• Manage the balance between tactical needs and longer-term architectural strategyWhen required, be able to articulate the cost and benefits of the solutions and translate technology into business language and value
• Keep abreast about new advances in own technology areas and propose the implementation of state-of-art technology
• Work closely with Global Architects on any key architectural alignment & decisions
• Participates in reviews of software engineers’ code to deliver high quality solutions
• Provide supports to SRE/GPS colleagues in troubleshooting high-severity production incidents

• Act as the main spokesperson to articulate the technology value of the product/domain to internal teams (delivery, product managers) and occasionally to external audiences (customers).
• Serve as the go-to design authority for the development team.
• Contribute to overall architecture improvements and validate proposed architectures by building prototypes.
• Balance tactical needs with longer-term architectural strategy.
• Articulate the cost and benefits of solutions,
• Contribute to overall architecture improvements of the platform and/or services
• Validate the proposed architecture building prototypes and undertake the necessary POC
• Manage the balance between tactical needs and longer-term architectural strategyWhen required, be able to articulate the cost and benefits of the solutions and translate technology into business language and value
• Keep abreast about new advances in own technology areas and propose the implementation of state-of-art technology
• Work closely with Global Architects on any key architectural alignment & decisions
• Participates in reviews of software engineers’ code to deliver high quality solutions
• Provide supports to SRE/GPS colleagues in troubleshooting high-severity production incidents

ABOUT YOUR ROLE :

The (Sr.) Workforce Support Specialist will directly provide employees and leaders with day to day HR workforce support.  S/he will be a member of Asia Pacific Workforce Support Team, with the primary support assignments of handling employee relation issues, providing consultancy on HR policies, procedures to employees and managers in the region. S/he will also provide support across multiple groups/sites as needed. Reporting to the Workforce Support Leader, this individual will be the main point of contact for employees and managers regarding employee relations, and co-own employee engagement and satisfaction for the region

YOUR RESPONSIBILITIES WILL INCLUDE:

• Serve as the main point of contact for employees for employee relations related inquiries, complaints and customer service(e.g. case management, policy or protocol navigation).
• Support managers on HR related activities such as promotions, investigations, absenteeism management, corrective actions, PIPs, terms and restructuring activities.
• Assist HR workforce support leadership regarding policy reviews, policy
• improvements, training opportunities etc.
• Work in strong collaboration with other workforce support tiers to ensure inquiries are resolved in a timely, friendly and comprehensive way.  
• Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc.  
• Master our digital toolset, in particular ad.a/Servicenow. Support and resolve regional employee relations issues using servicenow. Continually look for ways to use technology to aid HR and EE experience.
• Support key projects focused on new process or capability development/enhancement.